Genesys provides customer experience and contact center solutions, focusing on experience orchestration across various industries. The company offers a suite of products that facilitate personalized customer interactions, workforce engagement management, and cloud-based contact center operations. Genesys serves sectors such as banking, healthcare, retail, insurance, and government, supplying tools for customer and employee interactions. It was founded in 1990 and is based in Menlo Park, California.

Sandra AI provides AI-driven call management solutions for the automotive industry. The company offers AI receptionists and sales assistants that automate customer interactions for car dealerships. These AI solutions include call management, lead capture, and customer support, integrating with dealership management systems (DMS) and customer relationship management (CRM) tools. It was founded in 2024 and is based in Paris, France.

Bright Pattern provides contact center technology that specializes in omnichannel communication solutions for customer service. The company offers a cloud-based platform that integrates voice, email, chat, SMS, and social media channels, equipped with AI-powered features such as virtual agents and real-time transcription, to improve customer interactions. Bright Pattern's solutions serve various industries, including healthcare, finance, and retail, by enabling personalized customer experiences. It was founded in 2010 and is based in San Bruno, California.

3CLogic is a company that provides customer experience and cloud contact center solutions. They offer a platform that includes self-service, agent automation, and insights, intended to work with CRM and service management systems such as ServiceNow and Salesforce. The company's solutions serve sectors like IT service desks, customer support, sales, and HR services. It was founded in 2005 and is based in Rockville, Maryland.

UJET is a provider of cloud contact center platforms in the customer service technology sector. The company's offerings include a platform for voice, chat, and mobile customer interactions, aimed at improving customer journeys. UJET's solutions serve different industries with features such as virtual agents, intelligent routing, and real-time analytics. It was founded in 2015 and is based in San Francisco, California.

Content Guru provides cloud communications solutions in the customer engagement and experience sector. The company offers services including cloud contact center solutions, intelligent automation, and omni-channel engagement. Content Guru serves sectors such as central government, financial services, healthcare, and retail. It is based in Bracknell, England.