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ujet.cx

Founded Year

2015

Stage

Series C | Alive

Total Raised

$100M

Last Raised

$55M | 2 yrs ago

Mosaic Score

+50 points in the past 30 days

What is a Mosaic Score?
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

About Ujet

Ujet provides a cloud-based and mobile-ready platform that delivers a holistic voice and chat experience across all customer entry points-phone, web, and app. The company's security and mobile SDK enables users to reach support teams from directly within their existing smartphone apps.

Ujet Headquarters Location

201 3rd St Suite 950

San Francisco, California, 94103,

United States

855-242-8538

ESPs containing Ujet

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTHMARKET STRENGTHLEADERHIGHFLIEROUTPERFORMERCHALLENGER
Consumer & Retail / Retail Tech

These companies offer cloud-based customer service software solutions that route communications from all channels (VoIP, text, live chat, etc.) onto a single platform and offer features such as automatic call distribution (ACD), interactive voice response (IVR), and contact center-focused analytics capabilities.

Ujet named as Challenger among 4 other companies, including Genesys, Dialpad, and Aircall.

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Research containing Ujet

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Ujet in 1 CB Insights research brief, most recently on Nov 19, 2019.

Expert Collections containing Ujet

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Ujet is included in 1 Expert Collection, including Customer Service Tech.

C

Customer Service Tech

817 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

Ujet Patents

Ujet has filed 24 patents.

The 3 most popular patent topics include:

  • Authentication methods
  • Motor scooters
  • Scooter manufacturers
patents chart

Application Date

Grant Date

Title

Related Topics

Status

12/18/2019

3/1/2022

Authentication methods, Biometrics, Identity documents, Videotelephony, National identification numbers

Grant

Application Date

12/18/2019

Grant Date

3/1/2022

Title

Related Topics

Authentication methods, Biometrics, Identity documents, Videotelephony, National identification numbers

Status

Grant

Latest Ujet News

UJET a Leader in G2 Fall 2022 Report with Highest Satisfaction and Usability Scores for 10th Consecutive Quarter

Sep 28, 2022

UJET earns 56 G2 Badges and is Easiest to Use in Contact Center Software, Call Center Infrastructure, and Live Chat Software categories September 28, 2022 09:55 AM Eastern Daylight Time SAN FRANCISCO--( BUSINESS WIRE )-- UJET, Inc. , the intelligent, modern contact center platform, is a Leader in the G2 Fall 2022 Reports for Contact Center Software, Call Center Infrastructure Software, and Live Chat Software. UJET also led all three categories in Usability and posted the highest Satisfaction score in Contact Center Software and Call Center Infrastructure Software. “UJET is purpose-built to meet the needs of our customers and partners as today’s contact centers prioritize security, scalability and ease-of-use. With the most intelligent and modern contact center solution, UJET is leading the CCaaS market through cloud innovation and a customer-first approach,” said Vasili Triant, Chief Operating Officer at UJET. “Unlike many third-party analyst reports, G2 captures and represents the perspective of actual contact center software users. The G2 Fall Report validates UJET’s strategic business value and highlights the widening gap between UJET and its competitors.” Best Contact Center Software UJET rated #1 in Contact Center Software with a G2 Satisfaction Score of 98 out of a possible 100 UJET is a Leader in the G2 Fall 2022 Grid based on its cumulative G2 Score in the Small Business, Mid Market and Enterprise segments Best Call Center Infrastructure UJET rated #1 in Call Center Infrastructure Software with a G2 Satisfaction Score of 97 out of a possible 100 UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise Best Live Chat Software UJET rated #3 in Live Chat Software with a G2 Satisfaction Score of 96 out of a possible 100 UJET is a Leader in the G2 Fall 2022 Grid and received the highest cumulative G2 Score in All Segments, which includes Small Business, Mid Market and Enterprise G2 Fall 2022 Badges UJET earned 56 badges in the G2 Fall 2022 Report in multiple categories for Small Business, Mid-Market, and Enterprise level solutions “Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.” UJET earned its Leader status by receiving more than 700 positive reviews from verified users compared to similar products in the Contact Center Software, Call Center Infrastructure, and Live Chat Software categories. For inclusion in G2 reports a product must have received 10 or more reviews. For more information on UJET, visit www.ujet.cx . ABOUT UJET: UJET is the world’s most advanced cloud contact center. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences. Learn more at www.ujet.cx , follow us on LinkedIn , Twitter , Instagram , and subscribe to our blog ! ABOUT G2: G2 is the world's largest and most trusted software marketplace. More than 60 million people annually — including employees at all of the FORTUNE 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn . Contacts

Ujet Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Ujet Rank

  • When was Ujet founded?

    Ujet was founded in 2015.

  • Where is Ujet's headquarters?

    Ujet's headquarters is located at 201 3rd St, San Francisco.

  • What is Ujet's latest funding round?

    Ujet's latest funding round is Series C.

  • How much did Ujet raise?

    Ujet raised a total of $100M.

  • Who are the investors of Ujet?

    Investors of Ujet include Kleiner Perkins Caufield & Byers, DCM Ventures, Citi Ventures, Resolute Ventures, Google Ventures and 4 more.

  • Who are Ujet's competitors?

    Competitors of Ujet include Replicant and 8 more.

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