Qualtrics offers experience management software across various sectors. The company's offerings include platforms for customer and employee experiences and tools for market research and product design. Qualtrics serves sectors that require customer and employee engagement solutions, including retail, government, and healthcare. It was formerly known as Qualtrics Labs and changed its name to Qualtrics. It was founded in 2002 and is based in Provo, Utah.

Birdie is a customer intelligence platform that provides tools to analyze customer feedback and agent performance, enabling businesses to understand customer behavior and identify churn reasons. It was founded in 2018 and is based in Palo Alto, California.

Thematic is a platform that focuses on customer feedback analytics within the technology sector. The company provides services that analyze unstructured text data to offer insights, allowing businesses to enhance their customer experience and product features. Thematic serves sectors that require customer experience enhancement, product management, and support operations, using AI for qualitative and quantitative analysis. It was founded in 2016 and is based in San Francisco, California.

BirdEye is a customer experience and reputation management platform that offers AI-driven marketing solutions for multi-location brands. The company provides tools for review generation, business listing management, and online presence optimization. BirdEye serves sectors including automotive, dental, financial services, healthcare, home services, legal, property management, real estate, restaurants, retail, self-storage, and wellness. It was founded in 2012 and is based in Palo Alto, California.

Bigspin AI focuses on improving artificial intelligence systems through user and team feedback mechanisms, operating within the tech industry. The company provides a platform that allows AI to learn from user interactions and team inputs, adapting generic AI models for organizations. Bigspin AI serves sectors that require AI applications, such as healthcare, insurance, and HR. It was founded in 2024 and is based in San Francisco, California.

Revuze conducts generative artificial intelligence (AI) analysis of online reviews, focusing on customer feedback and its implications within the market research and analytics industry. The company provides tools for sentiment analysis and customer feedback management, as well as consumer insights to assist in product innovation, brand management, and digital shelf optimization. Revuze serves sectors including cosmetics, personal care, electronics, home care, food and beverage, and fashion. It was founded in 2013 and is based in New York, New York.