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Founded Year

2012

Stage

Series C | Alive

Total Raised

$93M

Last Raised

$60M | 2 yrs ago

Revenue

$0000 

Mosaic Score
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

+50 points in the past 30 days

About BirdEye

BirdEye operates as a platform for reputation and customer experience. The platform allows businesses to see their comprehensive view across all channels namely review sites, social media, national pension system (NPS) surveys, and support cases. It serves dental, healthcare, real estate, financial services, legal, and other sectors. It was founded in 2012 and is based in Palo Alto, California.

Headquarters Location

2479 E Bayshore Road Suite #175

Palo Alto, California, 94303,

United States

800-561-3357

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BirdEye's Product Videos

ESPs containing BirdEye

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Enterprise Tech / Marketing & Ad Tech

The referral marketing software market offers solutions for brands to leverage their current customer base to acquire new customers at a lower cost. The market includes software solutions that automate the end-to-end referral marketing process via APIs that plug into the company website. Some vendors in the space go a step further by offering pre-built referral program templates and reward options…

BirdEye named as Leader among 13 other companies, including HubSpot, Sprinklr, and Yotpo.

BirdEye's Products & Differentiators

    Birdeye Platform

    Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive.

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Research containing BirdEye

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned BirdEye in 3 CB Insights research briefs, most recently on Aug 21, 2023.

Expert Collections containing BirdEye

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

BirdEye is included in 5 Expert Collections, including Market Research & Consumer Insights.

M

Market Research & Consumer Insights

722 items

This collection is comprised of companies using tech to better identify emerging trends and improve product development. It also includes companies helping brands and retailers conduct market research to learn about target shoppers, like their preferences, habits, and behaviors.

A

Artificial Intelligence

11,383 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.

S

Sales & Customer Service

876 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

T

Targeted Marketing Tech

659 items

This Collection includes companies building technology that enables marketing teams to identify, reach, and engage with consumers seamlessly across channels.

E

E-Commerce

217 items

BirdEye Patents

BirdEye has filed 3 patents.

The 3 most popular patent topics include:

  • brand management
  • product management
  • channel access methods
patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/7/2022

Brand management, Market segmentation, Product management, Marketing, Promotion and marketing communications

Application

Application Date

2/7/2022

Grant Date

Title

Related Topics

Brand management, Market segmentation, Product management, Marketing, Promotion and marketing communications

Status

Application

Latest BirdEye News

Birdeye Dominates G2's 2024 Software Awards Across Multiple Categories

Feb 19, 2024

News provided by Share this article Share toX PALO ALTO, Calif., Feb. 19, 2024 /PRNewswire/ --  Birdeye , the leading digital customer experience and marketing platform for local businesses and brands, has once again earned leading positions across multiple categories on the G2's 2024 annual Best Software Awards . The company was recognized across eight categories, including Best Artificial Intelligence Software, Best Customer Service Products, and Highest Satisfaction Products. G2's Annual Best Software Awards rank the world's best software companies and products based on authentic, timely reviews from real users. Leading the AI Revolution: Birdeye Takes #4 Spot for Best AI Software Birdeye was awarded the #4 spot in the Best Artificial Intelligence Software list , a testament to its excellence in integrating AI into the platform to redefine how businesses engage with customers. This accolade reflects Birdeye's commitment to pushing the boundaries of AI technology to create impactful, efficient, customer-centric solutions. Wins Across the Board Exemplifying Birdeye's comprehensive impact on multi-location marketing and customer service innovations, G2 recognized it across multiple other categories: The impact of our platform on redefining customer experience is evident in these quotes taken from G2 reviews - "Birdeye has helped us bring in thousands (yes, thousands) of reviews for our physicians and mid-levels at our local community hospital. Before Birdeye, we would average about 10-15 reviews a month on ALL of medical providers. With the implementation of Birdeye, we are seeing over 1,400 reviews a MONTH on the platform." - Ashley Clayton, CFO, Froedtert Kenosha Hospital "I absolutely love and adore the Birdeye product/platform, as well as every single person I have ever interacted with on their team! They provide an incredibly-robust solution for marketing and customer interactions/social media review maintenance. Their product is highly user-friendly, with an accomplished team of employees ready to assist with anything their customers need." - Scott Moore, People Specialist, RED RHINO, The Pool Leak Experts Reflecting on these accomplishments, Dave Lehman, President and COO of Birdeye, stated: "Our achievements in G2's Best Software of 2024 awards underscore the strength and versatility of our AI-powered platform in enhancing digital customer experiences and marketing strategies. Being recognized across such a wide array of categories highlights our passion for innovation and ability to deliver comprehensive solutions that drive real value for our clients." Pioneering the Future of Customer Engagement These accolades serve as a testament to Birdeye's capacity to drive meaningful change for multi-location businesses and their customers globally. The achievements were recently recognized on the NASDAQ board, a notable acknowledgement that underscores Birdeye's leadership and innovation in the technology and software industry. About G2's 2024 Software Awards G2's 2024 Best Software Awards were awards across 30 different lists that were generated using G2's proprietary algorithm based on G2's verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. About G2 G2 is the largest and most trusted software marketplace and visited by over 90 million people annually. It serves as a critical resource for businesses of all sizes to make informed purchasing decisions by comparing products based on user feedback and social data. About Birdeye Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

BirdEye Frequently Asked Questions (FAQ)

  • When was BirdEye founded?

    BirdEye was founded in 2012.

  • Where is BirdEye's headquarters?

    BirdEye's headquarters is located at 2479 E Bayshore Road Suite #175, Palo Alto.

  • What is BirdEye's latest funding round?

    BirdEye's latest funding round is Series C.

  • How much did BirdEye raise?

    BirdEye raised a total of $93M.

  • Who are the investors of BirdEye?

    Investors of BirdEye include World Innovation Lab, Accel-KKR, Trinity Ventures, Plug and Play Accelerator, Gokul Rajaram and 8 more.

  • Who are BirdEye's competitors?

    Competitors of BirdEye include Emitrr, Reputation, Podium, Widewail, Algorip and 7 more.

  • What products does BirdEye offer?

    BirdEye's products include Birdeye Platform and 4 more.

  • Who are BirdEye's customers?

    Customers of BirdEye include Strickland Brother 10 Minute Oil Change, Smile Workshop, National Storage Affiliates and Benkins Moving Solutions.

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Compare BirdEye to Competitors

Reputation Logo
Reputation

Reputation provides a software-as-a-service (SaaS) automated platform. The platform manages consumer feedback from acquisition to loyalty. It offers review and reviews boosters, surveys, insights, competitive intelligence, and more. The company caters to automotive, healthcare, financial service, retail, and other sectors. It was formerly known as Reputation Defendern. The company was founded in 2006 and is based in San Ramon, California.

SalesCaptain Logo
SalesCaptain

SalesCaptain is a customer experience marketing platform operating in the technology sector. The company offers a range of AI-powered tools designed to help businesses attract more customers and enhance their experiences, including review management, messaging, and payment processing. SalesCaptain primarily serves sectors such as healthcare, retail, hospitality, and professional services. It was founded in 2021 and is based in New York, New York.

ReviewBuzz Logo
ReviewBuzz

ReviewBuzz is a company focused on reputation management and customer relationship tools within the software industry. They offer a suite of tools designed to help businesses generate and manage online reviews, enhance employee engagement, and improve customer satisfaction. The company primarily serves sectors that benefit from online reputation management, such as service-based businesses. It is based in Oceanside, California.

Localyser Logo
Localyser

Localyser is a company that specializes in online reputation management and customer experience software in the technology sector. The company offers a platform that allows businesses to manage and respond to customer reviews, consolidate social media messages into a single inbox, convert feedback into positive reviews, and analyze data to understand what's working and what's not. The company primarily serves multi-location brands across various industries such as restaurants, retail, health and wellness, automotive, hospitality, software, legal, and real estate. It was founded in 2016 and is based in Montreal, Quebec.

S
Swell CX

Swell CX is a company that focuses on customer experience management in the healthcare sector. The company offers services that gather both private and public feedback from patients and employees, with the aim of enhancing the patient experience, improving employee satisfaction, and boosting the online reputation of healthcare practices. The company primarily serves the healthcare industry. It was founded in 2017 and is based in Salt Lake City, Utah.

G
Getpin

Getpin develops a mobile marketing platform. Users can manage reviews, listings, classifieds, advertising, social media, websites, SEO, and statistics in one place. It can be controlled from one location. The company was founded in 2019 and is based in Kyiv, Ukraine.

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