Qualtrics specializes in experience management software. The company offers a range of products to help businesses improve their customer service, employee engagement, and product development processes. Its products provide solutions for contact centers, people teams, and strategy and research, enabling businesses to deliver better experiences across digital and physical touchpoints, engage teams, improve manager effectiveness, and design products that people love. It was founded in 2002 and is based in Provo, Utah.
ESPs containing Qualtrics
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The customer feedback management market helps companies collect, analyze, and manage customer feedback from various sources such as surveys, reviews, support channels, and social media. The market offers solutions to common problems such as limited data analysis tools, inefficient categorization/routing, and not knowing key drivers of low satisfaction scores. These solutions use AI-driven natural …
Research containing Qualtrics
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Qualtrics in 4 CB Insights research briefs, most recently on Mar 2, 2023.
Expert Collections containing Qualtrics
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Qualtrics is included in 2 Expert Collections, including Market Research & Consumer Insights.
Market Research & Consumer Insights
This collection is comprised of companies using tech to better identify emerging trends and improve product development. It also includes companies helping brands and retailers conduct market research to learn about target shoppers, like their preferences, habits, and behaviors.
Sales & Customer Service
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Qualtrics has filed 96 patents.
Surveying, Machine learning, G7 summits, Bioinformatics, Computational linguistics
Surveying, Machine learning, G7 summits, Bioinformatics, Computational linguistics
Latest Qualtrics News
Nov 26, 2023
| An increase in the adoption of customer analytics by SMEs drives the market - Technavio News provided by Share this article Share toX NEW YORK, Nov. 26, 2023 /PRNewswire/ -- The " Customer Analytics Applications Market by End-user (Retail, BFSI, Telecom and IT, Healthcare, and Others ), Deployment (On-premise and Cloud ), and Geography (North America, Europe, APAC, South America, and Middle East and Africa) - Forecast and Analysis 2023-2027" report has been added to technavio offering. With ISO 9001:2015 certification, Technavio has proudly partnered with more than 100 Fortune 500 companies for over 16 years. The potential growth difference for the customer analytics applications market between 2022 and 2027 is USD 13.94 billion. Technavio has announced its latest market research report titled Global Customer Analytics Applications Market 2023-2027 An increase in the adoption of customer analytics by SMEs is notably driving market growth. Achieving organizational goals heavily relies on enhancing the efficiency and performance of business operations. A customer-centric approach entails dealing with massive amounts of customer data that need to be stored, managed, and processed in real-time. Small and medium-sized enterprises (SMEs) generate different types of customer data, such as customer demographics, sales, marketing campaigns, website usage, and conversations. Get deeper insights into the market size, current market scenario, future growth opportunities, major growth driving factors, the latest trends, and much more. Buy full report here Market Challenge Data integration issues on customer analytics applications are a significant challenge hindering market growth. Enterprises use customer analytics applications to analyze customer data generated from various types of systems. With the proliferation of smart devices and internet usage, data is being generated at an unprecedented rate, leading to cluttered data types. Companies store data on-premises infrastructure, on the cloud, or using a combination of both, depending on the sensitivity of the data. However, these IT architectures can create complexities while migrating in-house data from on-premises infrastructure to cloud-based software programs due to differences in protocols, resulting in interoperability issues as data can be stored in various formats. The customer analytics applications market has segmented by End-user (Retail, BFSI, Telecom and IT, Healthcare, and Others ), Deployment (On-premise and Cloud ), and Geography (North America, Europe, APAC, South America, and Middle East and Africa). · The market share growth by the retail segment will be significant during the forecast period. The retail sector is experiencing a surge in the adoption of customer analytics applications, thanks to the proliferation of retail and e-commerce companies worldwide. Retail companies are leveraging customer analytics applications to analyze customer data more effectively, build stronger customer relationships, and improve their performance in the marketplace. North America is estimated to account for 42% of the global market growth during the forecast period. View Free Sample Report for insights into the contribution of all the segments and regional opportunities in the report. Key Companies in the customer analytics applications market: Adobe Inc., Alphabet Inc., Alteryx Inc., Exigent Group Ltd., International Business Machines Corp., LatentView Analytics, Microsoft Corp., Oracle Corp., QlikTech international AB, Qualtrics LLC, Salesforce Inc., SAP SE, SAS Institute Inc., Sisense Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, Teradata Corp., Thales Group, TikaMobile Inc., and Zoho Corp. Pvt. Ltd. Related Reports: The high end server market size is estimated to grow at a CAGR of 18% between 2023 and 2028. The market size is forecast to increase by USD 42.69 billion. The middle office outsourcing market size is estimated to grow at a CAGR of 9.3% between 2023 and 2028. The market size is forecast to increase by USD 3.67 billion. ToC: About Technavio Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios. Contacts
Qualtrics Frequently Asked Questions (FAQ)
When was Qualtrics founded?
Qualtrics was founded in 2002.
Where is Qualtrics's headquarters?
Qualtrics's headquarters is located at 333 West River Park Drive, Provo.
What is Qualtrics's latest funding round?
Qualtrics's latest funding round is Take Private.
How much did Qualtrics raise?
Qualtrics raised a total of $400M.
Who are the investors of Qualtrics?
Investors of Qualtrics include Accel, CPP Investments, Silver Lake, SAP, Sequoia Capital and 3 more.
Who are Qualtrics's competitors?
Competitors of Qualtrics include Relevance AI, Viable Fit, Worthix, SilicoLabs, EdgeTier and 7 more.
Compare Qualtrics to Competitors
Medallia (NYSE: MDLA) provides customer experience management software for companies to capture customer feedback and deliver insights. The software provides insights to improve customer experience, contact center experience, employee experience and digital experience. It serves industries such as automotive, healthcare, energy, and more. The company was founded in 2001 and is based in San Francisco, California.
SurveyMonkey (NASDAQ: MNTV) offers online surveys and forms. It empowers people with the insights they need to make decisions. It provides a feedback management platform that connects users with real-time AI-powered insights that drive meaningful decisions. It was formerly known as Momentive Global. The company was founded in 1999 and is based in San Mateo, California.
InMoment is a company that focuses on improving customer and employee experiences in various business sectors. The company offers a modern customer experience solution that combines data, technology, and human expertise to help businesses understand and improve their interactions with customers and employees. InMoment primarily serves sectors such as retail, financial services, food services, healthcare, travel and hospitality, and more. InMoment was formerly known as Mindshare Technologies. It was founded in 2002 and is based in South Jordan, Utah.
Chattermill uses artificial intelligence to help large organizations understand and improve interaction with their consumers. It offers customer feedback analytics, product feedback analytics, product tour, customer support analytics, and more. It serves the travel, finance, e-commerce, and other sectors. The company was founded in 2015 and is based in London, United Kingdom.
Culture Amp operates as an analytics and survey-building platform. The company provides a comprehensive platform to collect, analyze, and act upon employees based on feedback in order to improve employee engagement. It empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via research, powerful technology, and the employee's dataset. The company was founded in 2010 and is based in Richmond, Australia.
Service Management Group is an enterprise-level experience management provider in the software and professional services industry. The company offers a software with a service solution that combines technology with professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. It primarily serves sectors such as the restaurant, retail, and consumer services industries. It was founded in 1990 and is based in Kansas City, Missouri.