Last Updated: March 24, 2025

What are these terms? These additional product terms (“Additional Terms”) apply to the products and/or services listed herein. Section A contains terms applicable to the listed CB Insights products and/or services. In the event of any conflict between these Additional Terms and the terms of an ordering document or agreement between Customer and CB Insights, these Additional Terms will prevail.

When do these terms apply? It is the Customer’s sole decision to use any of these products and/or services. If Customer uses a particular product and/or service, the terms for such product and/or service apply and are incorporated by reference into Customer’s ordering document; if Customer does not use a particular product and/or service, the terms for such product and/or service do not apply. These Additional Terms may be updated from time to time.

Who is entering into these terms? As used in these Additional Terms, “Customer” means the entity entering into an ordering document or agreement with CB Insights for the purchase of Licensed Materials and/or our services.

Section A: CB Insights Products and Services

1. AI Functionality – Customer agrees to use the product features powered by large language models (“LLMs”) in compliance with existing master agreement in place between the parties. CB Insights AI functionality leverages Azure OpenAI APis and Anthropic APIs which have codes of conduct that you may be required to comply with (e.g. Microsoft’s Code of Conduct for Azure OpenAI Service and Anthropic’s Acceptable Usage Policy.
2. Buyer or Investor Transcripts – Customer agrees to use and apply information from Transcripts for Customer’s own internal business activities and Customer will not identify, quote, or attribute insights or opinions to a Transcript participant or to CB Insights (except for Earnings Transcripts) and will not redistribute, publish, or display, in whole or in part, any written materials provided in connection with any Transcript, to any third parties without prior written consent of CB Insights.
3. CB Insights API or Direct Data Feed – If Customer accesses the Licensed Materials via CB Insights’ API or Direct Data Feed, Customer agrees to (i) use any retrieved Licensed Materials solely for Customer’s own internal purposes and may not distribute such received Licensed Materials to any third parties; (ii) not include raw data from either the CB Insights platform or API and data feed solutions in any of Customer’s databases or systems that are accessible by Customer’s clients or otherwise used as a component of, or as a basis for, any material offered for sale, license, or commercial distribution, including using such raw data as a primary source to create and/or maintain any market index or database that Customer publishes or distributes to third parties.
4. ChatCBI – Prior to December 1, 2024 use of this feature is subject to a monthly usage limit of 150 messages/Authorized User. Effective December 1, 2024, feature use is subject to a monthly usage limit of 150 messages/Authorized User, calculated and enforced annually (e.g.,150 x the # Authorized Users x 12). Additional Tiers for additional messages per Authorized User are available as described in the applicable Order Form. These limits are subject to change from time to time. CBI reserves the right to suspend Customer’s access to this feature if Customer’s usage exceeds the allotted annual limit by 20% or more and until such time as Customer upgrades to a higher usage tier. For example, if a Customer has 10 Users, they have a 150 message/User/month limit with an annual cap of (150×10) x 12 = 18,000 annual messages.
5. Customer Sentiment (made accessible via Yardstick data) – Provides Customers with access to transcripts of conversations between software buyers and analysts, including product evaluations and customer satisfaction.