Funding to RPA startups is down so far this year with Covid-19 likely dampening investment. But interest in the space is continuing to grow as the tech becomes more widely applicable.
Robotic Process Automation (RPA) products aim to make businesses more efficient by offering software that can be configured by customers to automatically complete repetitive tasks and streamline workflows.
Many enterprises have already used the tech to help digitize data entry, transaction processing, document submissions, and more. But broader interest in RPA — an industry estimated to be worth $7B, according to CB Insights’ Industry Analyst Consensus — has risen as RPA platforms become better at handling more complex workflows like customer service responses. Reflecting this momentum, media mentions of RPA have been increasing steadily for years.
