While retailers’ earnings calls over the last month have highlighted uncertainty and volatility, they've also pointed to wider industry challenges long-term.
Over the last month, retailers’ quarterly earnings calls have addressed the impact of the Covid-19 crisis, with executives focusing on volatile sales patterns, store closures and safety, and ongoing profit challenges.
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As many stores closed and consumers avoided in-person shopping, e-commerce sales have spiked in recent months. While the explosion in online sales is good for revenues, it also brings retailers new challenges when it comes to sustaining growth, as well as balancing in-store and online sales.
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