From identifying songs you may like to analyzing Google Sheets in simple English, we take a look at some of Google’s conversational AI patent applications.
Recently, Google was in hot water over its conversational AI feature, Duplex.
Duplex can make phone calls and reservations on behalf of the user, but communicates like a real human (complete with “umms” and pauses). It sparked ethical concerns over whether or not Duplex needs to identify itself as a conversational agent when speaking to real people.
Google added Duplex to its new phone, Pixel 3, which is currently available for pre-order. Google has turned the Pixel 3 into an AI powerhouse, including a “screen call” option that allows the Google Assistant to screen for spam callers.
We dug into some of Google’s conversational AI patents to see what else the tech company has in the works.