Sales & CRM is one of the hottest areas for AI deals, with deals picking up over the last three quarters into the space.
Continuing with this week’s enterprise focus, we’ve picked up a surge in deals to AI-centric CRM startups.
Last week, DC-based AI sales/CRM startup Afiniti raised an $80M Series D round (from investors including McKinsey & Company) at a $1.6B valuation. Afiniti uses artificial intelligence to improve customer experience by pairing customers with call center employees based on predicted compatibility.
The company is said to have filed confidentially for an IPO late last year. Currently, it is one of two AI unicorns in the sales/CRM space, the other being Utah-based InsideSales.com.