Tech Market Map Report: Loyalty & Retention Tech in Consumer & Retail
This report looks at the loyalty & retention tech companies serving retailers and brands.
This report looks at the loyalty & retention tech companies serving retailers and brands.
The food & meal delivery landscape is evolving as it responds to changing consumer expectations, supply chain issues, and more. From ultrafast delivery to ghost kitchens, we take a look at delivery innovators in the space.
The company was last valued at $2.9B in December 2021. Here are the top-line bullets you need to know.
Agent support tools have seen strong market momentum and notable industry leader activity in the customer service space — making it a technology worth prioritizing.
Communications platform-as-a-service (CPaaS) solutions have seen notable market momentum and widespread industry leader activity in the customer service space — making it a technology worth prioritizing.
Sense Labs plans to use the funds to scale its tech and expand internationally. Here are the top-line bullets you need to know.
Business messaging solutions have seen strong market momentum and widespread industry leader activity in the customer service space — making them a technology worth prioritizing.
Customer feedback management solutions have seen strong market momentum and substantial industry leader activity in the customer service space — making them a technology worth prioritizing.
AI-enabled chatbots have seen substantial market momentum and significant industry leader activity in the customer service space — making them a technology worth prioritizing.
The metaverse is one of the hottest buzzwords in tech, and this far-reaching vision of a next-gen internet will rely upon an entire ecosystem of companies to make it a reality. We cut through the noise to explain what the metaverse is, how it's being built, and who's building it.
This news comes on the heels of its Series C round. It plans to use the funding to develop new tools and financial services. Here are the top-line bullets you need to know.
Incumbents like Reliance, Walmart, and Amazon are jumping to modernize India's mom & pop shops. We dig into the opportunities for tech and highlight notable startups working in the kirana economy.
Investment Thesis Map
We mined Nestlé’s acquisitions, investments, and partnerships to discern the company's strategic priorities.
From dealing with lasting supply chain disruptions and rising labor costs to meeting new shopper expectations, brands and retailers are facing major challenges. Here's how tech vendors can help — and how to choose among them.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for the supply chain optimization domain.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for customer service solutions.
This report uses the CB Insights MVP Technology Framework to rank tech market planning decisions and give an adoption playbook for the digital content domain.
A look at the evolution of the fashion industry and where technology is taking it next, from AR/VR dressing rooms to temperature-changing smart fabrics to virtual goods in the metaverse.
Market Map
From retail-as-a-service to authentication to managed marketplaces, companies in the retail industry are making the process of giving old items new life more seamless and efficient.
This news comes on the heels of its Series C round. The company plans to use the funds to explore acquisition opportunities. Here are the top-line bullets you need to know.
This report looks at the grocery supply chain companies serving grocery retailers and food & beverage brands.
This report looks at the customer service companies serving retailers and brands.
This news comes on the heels of its Series E round. The company plans to use the funding to expand and diversify its product offering Here are the top-line bullets you need to know.
With consumer and regulatory pressure increasing, corporates are taking action to fund, test, and implement more sustainable packaging options. Using CB Insights data, we identify which sustainable packaging solutions have gained the most traction in CPG.
Investment Thesis Map
We mined Twilio’s acquisitions, investments, and partnerships to discern the company's strategic priorities.
Food & meal delivery saw a record-breaking year for funding, mega-rounds, unicorns, and more.