From autonomous delivery to robotic food prep, here's how startups are unbundling one of the world's leading food delivery players.
In Q3’21, Uber became profitable on an adjusted basis for the first time. The company reported gross bookings of $12.8B from its delivery service with revenue growing 97% YoY — surpassing the mobility business in both.
Uber Eats has overtaken Grubhub in the US for monthly meal delivery sales to come in second behind DoorDash, according to Bloomberg Second Measure. It is also available in 45 countries, making it one of the most global food delivery apps.
In an effort to gain both breadth and depth in the food service industry overall, Uber has made a variety of investments, acquisitions, and strategic partnerships to position itself as a white label delivery service and tech stack. Uber now offers delivery solutions like autonomous delivery as well as new services like marketing tech, and it’s expanding into verticals such as alcohol and fine dining.
Even as Uber Eats works to secure its spot as a major player in the food service industry, startups are continuously innovating to support restaurants and bring consumers food as the pandemic’s labor and supply chain shortages alter the food supply chain.