Startups are using AI to help restaurants offer personalized menu items to customers, automate back-end operations, and even leverage robotics to help cook food. Many are partnering with large restaurant chains like McDonald's and TGI Fridays.
Operating a restaurant is no easy task.
Many restaurants fail under the pressure of costly operating expenses, high competition, poor location, or poor management.
Restaurants are increasingly seeking ways to automate their operations to save costs and increase customer satisfaction — and startups are answering their pleas for help.
McDonald’s partnered with startup Astound in March 2018 to help shorten the time to resolve employee-related questions and service requests (i.e. requests to fix a broken machine) so that employees can focus more on customers.
Startup Hypergiant recently announced a partnership with TGI Fridays to create Flanagan, an AI-powered mixologist that provides personalized cocktails to diners.
Some startups are even using AI and robotics to automate the cooking process. In March 2018, Southern California restaurant chain CaliBurger tried out Miso Robotics‘ burger-flipping robot, dubbed “Flippy.” However, CaliBurger halted the use of Flippy after only one day, as the robot could not keep up with customer demand.
We rounded up 14 startups using AI to improve the restaurant business and organized them by categories including food & beverage preparation, personalized meal recommendations, operations automation, and more. Check out the full category breakdown below.
This market map consists of private, active companies only and is not meant to be exhaustive of the space. Categories are not mutually exclusive, and companies are mapped according to primary use case.
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