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Expert Collections containing Veltra
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Find Veltra in 1 Expert Collection, including Travel Technology (Travel Tech).
Travel Technology (Travel Tech)
The travel tech collection includes companies offering tech-enabled services and products for tourists and travel players (hotels, airlines, airports, cruises, etc.). It excludes financial services and micro-mobility solutions.
Latest Veltra News
Nov 14, 2022
The WiT Great Debate 2022 After so long away, the digital travel fraternity returned to Marina Bay Sands in October of 2022 to gather, take stock and of course, debate what the past two years had actually meant. Luke Clark of CP5 recounts a debate that had pathos, disco, gender reversal, and a great deal of banana bread. At stake: post-COVID pride, as The Great WiT Debate launched into the notion that ‘Travel has wasted a golden opportunity during Covid to create a new, better world.’ Louise Daley, CEO, Future Now Capital “Welcome to the WiT debate. The topic today is that ‘Travel has wasted a golden opportunity during COVID to Create a New, Better World’. For the FOR team, Timothy Hughes, Vice President, Corporate Development, Agoda, who tells me he’s never won the debate. Chan Chee Chong, CEO & Co-founder, GlobalTix who has won 100% of the debates he’s been involved in. And please welcome back Martin Symes [appearing instead was Yeoh Siew Hoon]… who appears to have changed gender! [Cue laughter as Siew Hoon waves] “So then for the AGAINST, we have Blanca Menchaca, CEO & Co-founder, BeMyGuest, who has a 50-50 win rate. Oh, all the time? Okay. Darrell Chan, Deputy General Counsel, Airbnb, is our virgin for the afternoon, with a 0% win rate. And Rod Cuthbert, Board Member, VELTRA Corp and Chairman of Jayride. He’s won, he tells me, “so many times”. “So take it away, the FOR. And I think we’re starting with Martin. Yeoh Siew Hoon, Founder WiT “All right. Well, you know, the things I have to do, right? So one, I am in a very awkward situation. I do not look like Martin Symes as you can see. Nor am I as funny. Two, if I had been given a choice about the team that I’d be on, I would pick the other side – because the others are nicer people. Right? Plus, you know that I am an eternal optimist. And three, I like to side with underdogs – they are nice underdogs.” “But in the polls we ran prior to today, 70% of you agree that travel has wasted a golden opportunity to create a new and better world. So on deep reflection, I realised the majority of you are right. Travel has wasted its wonderful opportunity. Let me tell you why.” “One, I am in this awkward situation because, well… Martin couldn’t make it – because the flights were too expensive. And the hotels too expensive. Or maybe Martin’s just cheap. [Cue laughter]. “I am in a very awkward situation. I do not look like Martin Symes as you can see…” ~ Siew Hoon, Founder, Web In Travel “And talk about greed, right? The hotels in Singapore, gouging us travellers! And to add insult to injury, they lose our bags – and then they clean our rooms only once every three days if we’re lucky. “And they’ll blame the lack of staff: who can blame people for not wanting to work in travel? It’s bloody hard. As Fritz Demopoulos said, they’ve “been beaten to a pulp” during the pandemic. And what have we done? We’ve done nothing. “Why didn’t we use the opportunity to build an industry wellness exchange club platform – so that our staff could actually take partake of spas and wellness retreats around the world? Instead, we invested in digitising sales and in productivity. We only cared about making our businesses profitable, not compassionate. “We speak of NPS scores. What about staff happiness indexes? Why don’t we get rid of clients that treat our staff badly? And now we even want to deprive young people of the chance to build a social-life around work? And we want them to WFH [work from home] or anywhere. “Now, just because Brian Chesky thinks he looks good in sweatpants, doesn’t mean that anybody looks good in sweatpants – no one looks good in sweatpants. “So did we invest in tools to recruit talent in innovative ways? Did we make it more attractive for people to join? What about an exchange programme for travel staff, so that we could travel everywhere around the world with our partners in the industry? “How can we take care of customers, when we don’t take care of our own? “So people, vote with your brain and your heart. Did we in travel use the opportunity during COVID to care for the happiness and wellbeing of our staff? I say not. All we cared about was our bottom line and “When can we get back to 2019 levels, please?” “I rest my case – and Martin’s.” [Cue applause] Darrell Chan, Deputy General Counsel, Airbnb ‘Well, ladies and gentlemen, this Mart…? Siew Hoon? Siew Hoon has not been paying attention over the last day of the conference. I’m not sure what she’s listening to because over the last few days, we’ve all heard – travel has changed. And it’s changed dramatically. “Today, I want to summarise the three themes that show that travel has changed. It’s changed for the better: and we’re in the new age of golden travel. “The first is, I don’t want to use the word sustainability: so I will use the words ‘concerned citizenship’. And as shown in a recent study that that Airbnb undertook in rebuilding tourism, people really do care. Because 70% of customers now say that COVID-19 has changed their decisions and the way they travel – and that they want to become more sustainable. And sustainable does not just mean environmental. It means economic, it means social, in addition to environmental concerns. And it also talks about communities and about cultural impact. “And so when we talk about sustainable travel, this is a new golden age of travel that people are looking at. And it wasn’t just consumers. Companies are rising to the challenge. During the pandemic, when Singapore Airlines had their load factor drop to 3%, they didn’t waste that opportunity – they actually invested into switching out plastics and putting in wooden cutlery. They looked at reducing the amount of food waste. And they actually looked at increasing the amount of fuel efficiency. So no one can say that the companies did not rise to the challenge to build a new, better world. The second thing: longer travel. We’ve talked about it already. Travellers are swapping up quantity for quality, for a better Earth. We’re reducing the number of trips. We’re taking longer trips, going from three days to 14, as we’ve heard from the last panel. And this is making a big difference to the environment. And not just that: they are also looking at melding business and leisure. And that’s a good thing, because now we’re traveling longer, but we’re travelling better. We heard from the last panel again, that people are loving traveling for business again. You don’t have to just be sequestered into a little hotel room, but you can enjoy the great outdoors – and we have actually the ability to re-engage with the communities we are in. “I don’t want to use the word sustainability: so I will use the words ‘concerned citizenship’. And as shown in a recent study that that Airbnb undertook in rebuilding tourism, people really do care” ~ Darrell Chan, Deputy General Counsel, Airbnb “And countries again have risen to the challenge. They’re now coming up with work visas for digital nomads. They’re looking at how they can attract this new way of travel. And people in the industry are looking at the new areas of wellness that we’ve just heard about earlier. “The last one: more dispersed travel. Before the pandemic, everyone was concerned about over-tourism and over-crowding of urban cities. We have done a study that shows that more people are travelling to rural destinations, not just urban centres. There’s 108% travel growth to South Korea’s rural destinations, 140% in India and 60% in Australia. “This means that small communities are benefiting from the dispersed level of travel patterns – and small towns that were struggling before the pandemic to make an economic living, are now able to benefit from consumers travelling to these destinations. So companies, countries and consumers have clearly risen to the challenge. Thanks very much.” [Cue applause] Chan Chee Chong, CEO & Co-founder, GlobalTix “Okay, have a quick show of hands. Who “improved tremendously” during COVID time. One? Thank you! I rest my my case! [Laughs] But seriously, Darrell, I think you’re the one who’s not listening to the panellists. They were talking about what the pain points for all OTAs; pain points for our bookings; pain points for data to add points to the hotels. “And we have what? Agoda has a “five year vision” to have a seamless booking experience, from flights to hotels, to things to do? Five years, right? And we heard that in hotels, we’re still filling out paper forms to book things. We have not improved a lot, have we? These are the problems we’ve been talking about for 10 years. And I can bet you, in five years we’ll still be talking about it. “Personally, to me, COVID was really, really a wasted opportunity. Because for the first time in travel history, we had a common enemy. It wasn’t about Booking.com versus Expedia. It wasn’t Singapore Airlines versus Thai Airways. We had a common goal. We simply wanted travel to resume. Even the airport operators wanted trouble to resume. ““Okay, have a quick show of hands. Who “improved tremendously” during COVID time. One? Thank you! I rest my my case!” ~ Chan Chee Chong, CEO & Co-founder, GlobalTix “We could have done so many things during COVID. We could have started sharing vaccination data. Or simple things, like common core information on which country was open, and which closed? What tests did we need to do? These could have been the starting blocks of sharing data. But unfortunately, as an industry, we did nothing of the sort. “We were all busy trying to survive. I was busy trying to survive. And look where we are now. Back to our old selves: talking about numbers, trying to improve our old products, and trying to compete with each other. But as an industry, we’re not collaborating much. We wasted an opportunity. “But I’m still hopeful. We all joined the travel industry, not because it’s the most well-paying job. Simply because we really love to travel – we’ve a passion for life. We place experiences as more important than money. So for the next one or two years, I’ll agree with them. We really will need to talk about sustainability. We might have missed a golden opportunity during COVID. But I think moving forward, we can make a change. Thank you.” [Cue applause] Blanca Menchaca, CEO & Co-founder, BeMyGuest “Come on, guys. [Looking at the audience] Really? Really? You want to let these three people ignore all the good things you are doing for the world? Look at their team. Siew Hoon had to join them last minute because they couldn’t find a third person to support their views! Honestly. [Laughter] “And what about that topic? Did you “waste a golden opportunity”? I mean, come on. COVID, a golden opportunity? I don’t know about you guys, but I was scared for my family. I was scared for my kids. I was scared for my business. And let’s not forget that in this region, restrictions were lifted only a few months ago. And China is still closed. “Our industry is not yet running into the future – we’re still getting off of our knees. So why should we allow them to shake our love for the travel industry? “Tell me, team Siew Hoon, CC. If we looked at other industries, would you blame them too? What if you worked in the art and entertainment industry? Or in the food and beverage industry? How many restaurants or cafes with the same family for generations are now just empty buildings? “Now tell me. Do you think they were thinking about the “golden opportunity” of COVID? I think not. I am here to say to you that during COVID, making a better world was the last thing on our minds. We lost good people. We lost good teams. Hell, some actually lost their businesses – and some sadly lost their lives. No one in the travel industry was thinking about the big fat COVID opportunity. “But even then, my friends, we can’t deny all the good acts our industry is doing. Brenda from EY : you’re driving behavioural changes to corporate travel. Marcus from Fairmont : you’re growing hydroponic greens are your hotels. Jong Yoon from Yanolja : you are actively looking for ways to manage wasted resources in restaurants. Danielle from Booking.com , you’re trying to make it easier for travellers to find system sustainable options. “Our industry is not yet running into the future – we’re still getting off of our knees. So why should we allow them to shake our love for the travel industry?” ~ Blanca Menchaca, CEO & Co-founder, BeMyGuest “The team at Sentosa , you were recently certified as the first sustainable island in APAC. And for from Campedak Island , my favourite story: you encouraged your team to collect 300 tonnes of plastic bottles during COVID as a way to keep people employed. So don’t come and tell me that we “wasted the golden opportunity” of COVID!” [Cue applause] Timothy Hughes, Vice President, Corporate Development, Agoda “Members of the audience: they are all amazing achievements. But we had a chance to save the world. We had a chance to change the world. And we wasted it. “The three areas in which we could have changed the world? Really reinvented the planet and we completely failed? The first was food. We were all at home, we were all collectively united at home – and we had a chance to change the way food worked. And we baked banana bread for ourselves.” [Laughter] Now, we baked a lot of banana bread. And it was delicious. We’d baked so much banana bread that CNN had a headline saying ‘The great banana bread crisis of 2019 is over.’ We’ve solved it. But we didn’t solve the food crisis. A wasted opportunity. The second opportunity? The way communications worked on the planet. We’d spent a lot of the early 2000s avoiding those guys at work we didn’t like. You know, the Rogers of the world. Roger from accounting. “In the early 2000s, you could ignore Roger. “Oh, I’m in a tunnel, Roger!” [Makes crackling sounds]. Can’t hear you, Roger. Sorry, call back [More crackling sounds]. But from 2010 to 2020, technology was so good that communications worked perfectly. We had to learn to love Roger. We had to get into the office and spend time with Roger. Get to love and bond with Roger. We solved, for a moment, inter-office conflict through communication. “We’d baked so much banana bread that CNN had a headline saying ‘The great banana bread crisis of 2019 is over!” ~ Timothy Hughes, Vice President, Corporate Development, Agoda “And then came Zoom. And the mute button. “Sorry, Roger, can’t hear ya?”. What were you saying about crunches and columns, Roger?” You’re on mute [hitting the button himself] Let’s hear from Penny instead.” We could have solved communications. Wasted opportunity. “Lastly, we could have found the end of the universe. We could have spent our time in contemplation – become one with the universe. But instead, we saw more streaming television programmes that we thought were imaginable. But we still found the end of universe: we found the end of the Netflix universe. “We watched every possible show we could watch – until we got to the last one. And I can tell you now: the last episode of the last show on Netflix involves 15 vikings in Formula One cars trying to decide: is it cake? [Laughter] This show is called Driving to Ragnarok With a Cake. But spoiler alert: it’s not a cake. It’s banana bread. But hope is upon us, ladies and gentlemen. Because one thing has happened during the COVID crisis. Thailand has legalised weed. [Laughter and applause] So come with me tonight, on my TG flight, let’s all get wasted. I’m done. Thank you very much!” [Cue applause] Rod Cuthbert, Board Member, VELTRA Corp and Chairman of Jayride “When I first saw this proposition, this sort of crazy idea that somehow ‘we’ as an industry didn’t sort of rise to the occasion, rise to the challenge. I wondered who would support that idea? Who even would propose it? We sort of know, look at them. Our opponents over there. “You would think that their arguments would at least be as weighty as Tim? But no. In fact, I wonder if he even got the memo that this was about travel. [Laughter]. It seems to be about somebody else entirely. But that’s what they’re saying: they’re saying that you and I. Us. They’re talking about us, when they say we didn’t rise to the occasion. “So in the end, when Louise asks you to vote on this, think about that. You’re voting about our response. I’m being serious here: what was our response to this challenge? Think about what we’ve had to endure. Our freedom of movement was unilaterally taken away overnight. Not just for a day or a week or a weekend. We hoped at the start it would all be over by July. No. It was there for two years. “Our planes were grounded. Our hotels were shut. Our resorts were empty. Our taxis were on their ranks, the boats were on their moorings. The trains were running on weekend schedules. And it lasted way, way longer than we ever expected. “What was our response to this challenge? Think about what we’ve had to endure. Our freedom of movement was unilaterally taken away overnight.” ~ Rod Cuthbert, Board Member, VELTRA Corp and Chairman of Jayride “If you had written a novel with this story two or three years ago, they would have put it on the science-fiction shelves. And said, well, that’s never going to happen. But it did. “And we’ve enjoyed it. It did happen. What an occasion. What a challenge. “We didn’t rise? What nonsense. We absolutely rose. When the people returned – and they did return – they returned in droves, sort of overnight. We were ready. We weren’t perfect. The security lines were long. But we got the people through the airport. The planes had been out in the desert, the hotel doors have been closed for so long – longer than we’d ever imagined they would be. But the rooms were ready. The resorts were ready. The destinations were ready, even with incentives and open arms. “We were ready. Don’t tell me we didn’t rise to this occasion. In fact, Covid was the greatest occasion, the greatest challenge our industry had ever faced. The fact that we’re at here at all, discussing this, is sort of shocking. But it’s shockingly good that we’re here. It’s really good news. “Our opponents, these sort of ‘negative Nellies’ over there? They don’t get that. I call them the glass-half-full team. You’ll see them later on the fifth floor [at the drinks]. They’ll have their glasses half-full. [Laughter] Rehashing half-full ideas about how we didn’t work it all out. They’ve forgotten the words of the great Gloria Gaynor song. She said [cue rising music: ‘I will Survive’] “We grew strong! We learned how to get along! And we will survive!” [Cue applause]. Louise Daley, CEO, Future Now Capital “Okay, I’m actually starting to suspect the 75% of the people who said we had wasted a golden opportunity, are those same people that say they will pay extra for sustainable travel? [Laughter]. And they absolutely, will not. “So to now make the decision, we’re going to use the clapp-o-meter. And so could you please gently put your hands together [Laughter] for the FOR team. Martin CC and Timothy. What do you reckon? [Loud applause] “And for what would now be known as the Gloria Gaynor team: Darryl Blanca and Rod, please put your hands together! [Clearly louder applause] “Well done!” Tim Hughes: “I’m the only one who could make the Web in Travel crowd vote against Siew Hoon!” ENDS
Veltra Partners & Customers
1 Partners and customers
Veltra has 1 strategic partners and customers. Veltra recently partnered with Rezdy on April 4, 2017.
This agreement will integrate VELTRA with the global Rezdy LLC supplier network allowing real time bookings in a seamless process .
This agreement will integrate VELTRA with the global Rezdy LLC supplier network allowing real time bookings in a seamless process .
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