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Valor Global company logo
Corporation
BUSINESS PRODUCTS & SERVICES | Consulting & Outsourcing / Business Process Outsourcing (BPO)
valorglobal.com

Investments

1

Partners & Customers

2

About Valor Global

Valor Global provides call center solutions to businesses around the world. It offers services with Net Promoter Score (NPS), Customer Satisfaction (CSAT), and employee retention for customer care, account management, first-party collections, and technical support for its customers.

Headquarters Location

13430 N Black Canyon Hwy Suite 250

Phoenix, Arizona, 85029,

United States

(602) 650-5900

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Latest Valor Global News

25-year BPO veteran Garett Mullins joins Valor Global as Vice President of Sales

Feb 10, 2023

News Provided By Share This Article Garrett Mullins PHOENIX, ARIZONA, U.S., February 10, 2023/ EINPresswire.com / -- Valor Global ®, a leading provider of world-class customer experience solutions and minority-owned business process outsourcing provider, welcomes Garrett Mullins to its team as a Vice President of Sales. Valor Global expects Mullins will lead its business relationships with its supply chain leaders. “I am excited to bring Garrett’s contact center operations, optimization, and business relationship expertise to Valor Global,” said Brian Timmons, Chief Revenue Officer at Valor Global. Garrett brings more than business development skills to the company. With 25+ years in strategic outsourcing in media, insurance, telecommunication, government, and “born-digital” companies, Garrett will add to our team of world-class talent as a leader of CX-powered BPO solutions. Garrett has deep experience working with and on behalf of minority-owned businesses supporting corporate members of the National Minority Development Council (NMSDC) and organizations that support employing Americans with Disabilities and Military Veterans. You can connect directly with Garrett Mullins, our new Vice President of Sales, on LinkedIn. https://www.linkedin.com/in/garrettr-mullins-80a412137 About Valor Global: Valor Global is a 5,000+ employee, minority-owned, and highly experienced CX BPO solutions provider. Headquartered in Phoenix, Arizona, Valor provides extraordinary experiences aligning people, processes, and technology, resulting in the highest quality and performance. At Valor, we infuse culture with our talented team, innovation leveraging best-in-class technology, and operational excellence using LEAN and Agile frameworks. At Valor, our goal is to become an extension of our customer’s team and culture to provide extraordinary service. Our global reach extends from multiple U.S. locations to Costa Rica and the Philippines, giving our customers the flexibility, scalability, bilingual support, and freedom they need to source service operations in the best way to support their business objectives. That means we deliver extraordinary support around the clock. To learn more about Valor Global, visit valorglobal.com. Margie Crespo

Valor Global Investments

1 Investments

Valor Global has made 1 investments. Their latest investment was in Nexar as part of their Series D on November 17, 2021.

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Valor Global Investments Activity

investments chart

Date

Round

Company

Amount

New?

Co-Investors

Sources

11/17/2021

Series D

Nexar

$53M

Yes

15

Date

11/17/2021

Round

Series D

Company

Nexar

Amount

$53M

New?

Yes

Co-Investors

Sources

15

Valor Global Acquisitions

2 Acquisitions

Valor Global acquired 2 companies. Their latest acquisition was DRS Services on October 14, 2020.

Date

Investment Stage

Companies

Valuation
Valuations are submitted by companies, mined from state filings or news, provided by VentureSource, or based on a comparables valuation model.

Total Funding

Note

Sources

10/14/2020

$99M

Acquired

1

3/4/2020

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$99M

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10

Date

10/14/2020

3/4/2020

Investment Stage

Companies

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Valuation

$99M

$99M

Total Funding

Note

Acquired

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Sources

1

10

Valor Global Partners & Customers

2 Partners and customers

Valor Global has 2 strategic partners and customers. Valor Global recently partnered with Freight Force on February 2, 2017.

Date

Type

Business Partner

Country

News Snippet

Sources

2/7/2017

Client

United States

Scottsdale, Arizona (PRWEB)February 07, 2017. Freight Force Selects Valor Global to Host and Manage Its ERP Environments.

In coming to Valor , Freight Force , Inc. was seeking a trusted managed services partner flexible enough to keep up with their growth rate and fast-paced business without sacrificing world class support , said Ron Teagarden , COO of Valor Global .

1

4/11/2016

Client

United States

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10

Date

2/7/2017

4/11/2016

Type

Client

Client

Business Partner

Country

United States

United States

News Snippet

Scottsdale, Arizona (PRWEB)February 07, 2017. Freight Force Selects Valor Global to Host and Manage Its ERP Environments.

In coming to Valor , Freight Force , Inc. was seeking a trusted managed services partner flexible enough to keep up with their growth rate and fast-paced business without sacrificing world class support , said Ron Teagarden , COO of Valor Global .

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Sources

1

10

Valor Global Team

7 Team Members

Valor Global has 7 team members, including current Chief Executive Officer, Simer Mayo.

Name

Work History

Title

Status

Simer Mayo

Chief Executive Officer

Current

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Name

Simer Mayo

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Work History

Title

Chief Executive Officer

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Status

Current

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