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About Ken Fields

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Latest Ken Fields News

Medallia_agrees_health_data_firm_acquisition

Nov 29, 2021

US – Customer and employee experience business Medallia has acquired healthcare experience data collection company Fields Healthcare for an undisclosed fee. Fields Healthcare will be run as a subsidiary of Medallia and will continue to be led by its president, Ken Fields. Fields Healthcare is an approved vendor for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys by US healthcare body Centers for Medicare & Medicaid Services. HCAHPS evaluates the experience of patients using validated tools and data collection protocols to help inform consumers, improve the quality of care and increase healthcare providers’ accountability. Fields said that the acquisition would mean the company could “help even more healthcare providers improve the patient experience”. The acquisition follows recent deals by Medallia to purchase digital experience analytics business Decibel  this year for around $160m and video feedback platform LivingLens last year for $26m. Julie Classen, director, regulatory and clinical programmes, at Medallia, said: “This significant milestone aligns with Medallia’s vision for holistically capturing patient feedback across the care continuum to drive improvements in care while satisfying important regulatory requirements. “This synergy with Fields Healthcare Research will allow Medallia to rapidly accelerate our healthcare footprint, providing a more seamless solution for our customers to capture leading and lagging signals across their patients’ journey with real time insights.”

Ken Fields Investments

1 Investments

Ken Fields has made 1 investments. Their latest investment was in WheePR Media as part of their Angel on January 1, 2016.

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Ken Fields Investments Activity

investments chart

Date

Round

Company

Amount

New?

Co-Investors

Sources

1/29/2016

Angel

WheePR Media

$0.25M

Yes

1

Date

1/29/2016

Round

Angel

Company

WheePR Media

Amount

$0.25M

New?

Yes

Co-Investors

Sources

1

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