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jsagroup.co.uk

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About JSA Services

JSA Services provides professional advisory, outsourcing and consultancy services to the UK.

JSA Services Headquarter Location

Radius House, 51 Clarendon Road

Watford, England, WD17 1HP,

United Kingdom

+44 01923 257 257

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Latest JSA Services News

Umbrella company Workwell refutes contractor’s ‘withheld holiday pay’ claim

Mar 23, 2022

A dispute between a contractor and their former umbrella company shines a light once more on the knotty issue of holiday pay Share this item with your network: By Published: 23 Mar 2022 14:45 Umbrella company Workwell has refuted an allegation that it pocketed the holiday pay of a contractor it engaged for six months back in 2020, following the online publication of a multi-page email dispute between the company and one of its former employees. The 57-page document dump, which was published online by contractor campaigning website Contractor Voice on 10 March 2022 as a result of a payslip audit conducted by the website on the contractor’s behalf, consists of a series of emails exchanged between the contractor and the company in late 2021. The emails include a request by the contractor that Workwell (then trading as JSA Group) “honour the payslips” they received during their period of employment, which ran for six months until 18 December 2020, by paying them their outstanding holiday pay. The contractor claims in the emails that JSA owes them £2,865.50 in holiday pay, but the request is denied by a representative from the umbrella company on the grounds that their employment straddled two separate holiday year pay periods. “The deadline to request out the holiday pay for 2019-2020 would have been back in October 2020,” the email from JSA Group, seen by Computer Weekly, states. “Therefore, we will not be able to process out this payment to you as we do not have visibility of it… [and] the contract [of] employment states you cannot carry forward Holiday Pay from one year to another.” Many umbrella companies operate an accrued holiday pay model, whereby the contractor accumulates holiday pay over the course of the calendar year, which is the holiday pay model the contractor chasing payment appears to be subscribed to. Past criticism As previously detailed by Computer Weekly, the accrued holiday model has come in for some criticism in the past, as some umbrella companies take the view that if the money accrued is not claimed by the year end, they are entitled to keep it. Furthermore, not all umbrella companies notify contractors ahead of the cut-off date that if they do not claim it, they will lose it. “It is very tempting to do because all the umbrella company has to do is let sleeping dogs lie, because they’re not obliged to pay out any unused holiday pay – they just have to hope the contractor doesn’t remember to request it,” James Poyser, CEO of contractor-focused accountancy firm InniAccounts, told Computer Weekly in May 2021 . “Because if they [the contractor] don’t request it, and it’s the end of the holiday year, then the umbrella company gets to keep that money,” he said. “There is also no statutory legislation that tells umbrella companies that they need to notify contractors that they need to take holiday.” However, that could be subject to change, in the wake of a court ruling that came to light in February 2022 involving a former employee of Pimlico Plumbers. The court ruled this individual was entitled to make a financial claim against the company to cover the cost of the paid leave he was denied while working there between August 2005 and May 2011. Read more about umbrella companies and regulation Cheshire-based contractor payroll service provider Brookson Group  has referred itself to the UK National Cyber Security Centre after its networks were targeted by an “extremely aggressive” cyber attack last night. The FCSA undertook a revamp of its codes of conduct in October 2021, which prohibits its members from adopting a “use it or lose it” approach to contractor holiday payments, and – in a statement to Computer Weekly – it confirmed the alleged incident with Workwell is under investigation. “The [Workwell] incident recounts the experience of an employee who terminated their employment with Workwell in December 2020. This pre-dates FCSA’s October 2021 revision of our Code, which makes it clear that a ‘use it or lose it’ approach to holiday pay is completely unacceptable. Any member found to be in breach of our Codes will be sanctioned, with the ultimate sanction being withdrawal of their membership,” said FCSA CEO Chris Bryce, in a statement. “Notwithstanding the difference between the timing of the alleged action on the part of Workwell and the more recent revision of our codes, we are actively pursuing clarification from Workwell on this matter and when that investigation is concluded, FCSA will make a further public statement.” Computer Weekly understands that Workwell has conducted an investigation of its own into the alleged incident outlined in the document dump, and – in its statement – the company said it “refute[s] any suggestion of wrongdoing”. “[We] can show that we are proactive on behalf of our workers in ensuring they receive the holiday pay to which they are entitled. Our systems are highly robust in this regard,” the statement continued. “Our holiday pay policy is clearly stated in all of our relevant contract and policy documents and articulated as part of our onboarding process when a contractor joins us, in addition to the regular reminders outlined above. “We do everything we can to encourage workers to take their annual paid leave entitlement and to ensure they do so in the correct way, in line with regulations and policies in place. We cannot comment on the individual circumstances of any worker. However, in accordance with our standard operating procedure, we proactively highlight holiday pay due and payments are made in line with these policies.” Read more on IT outsourcing

JSA Services Acquisitions

2 Acquisitions

JSA Services acquired 2 companies. Their latest acquisition was 6Cats on February 21, 2022.

Date

Investment Stage

Companies

Valuation
Valuations are submitted by companies, mined from state filings or news, provided by VentureSource, or based on a comparables valuation model.

Total Funding

Note

Sources

2/21/2022

$99M

Acquired

1

9/17/2019

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$99M

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10

Date

2/21/2022

9/17/2019

Investment Stage

Companies

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Valuation

$99M

$99M

Total Funding

Note

Acquired

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Sources

1

10

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