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ivrtechgroup.com

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About IVR Technology Group

IVR Technology Group offers a flexible range of voice and text automation services from self-service to white-glove account handling. The company's main solutions include call tracking and over the phone payment applications built in a platinum-grade security environment.

IVR Technology Group Headquarter Location

304 Harris Hill Road Suite 101

Amherst, New York, 14221,

United States

800-438-1709

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Latest IVR Technology Group News

IVR Technology Group Partners With Speech Analytics Provider

Nov 30, 2016

IVR Technology Group Partners With Speech Analytics Provider   • Partnerships BUFFALO, N.Y. - Nov. 30, 2016 - PRLog -- IVR Technology Group, a leader in secure voice and text applications, is pleased to announce its partnership with VoiceBase, a cloud-scale API solution for speech analytics, including machine transcription, keyword spotting and auto call scoring. This partnership will allow IVR Tech customers to extract actionable intelligence from spoken information through one of many interactive solutions. "We are excited to leverage the VoiceBase API through our interactive voice, text and web services. Now our clients can take full advantage of speech analytic technology seamlessly through our leading edge, cloud based interactive solutions," commented John E Crouthamel, Executive Vice President of IVR Technology Group. By teaming up with VoiceBase, IVR Tech Group's clients now have the capability to identify and analyze trends in spoken interactions, to aid in operational efficiency, compliance, and customer service. The easy to use API will automatically transcribe audio and extract relevant keywords and topics, allowing the instant search and discovery of spoken information. "Our goal is to help customers surface actionable intelligence from spoken content, and use that data to automate business processes" said Walter Bachtiger, CEO and Founder, VoiceBase. "This integration with IVR Technology will add extreme value to their customers' experience as well as empower them to make better decisions based on these new, rich data points. " About IVR Technology Group IVR Technology Group's passion is to connect people to information in order to help companies improve customer experiences. IVR builds secure voice and text applications and focuses on compliance, data security and delightful user interactions. IVR Tech Group PR Contact: Ashley Friedman

IVR Technology Group Acquisitions

2 Acquisitions

IVR Technology Group acquired 2 companies. Their latest acquisition was DemandVoice on September 08, 2016.

Date

Investment Stage

Companies

Valuation
Valuations are submitted by companies, mined from state filings or news, provided by VentureSource, or based on a comparables valuation model.

Total Funding

Note

Sources

9/8/2016

Acquired

1

2/26/2016

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$99M

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10

Date

9/8/2016

2/26/2016

Investment Stage

Companies

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Valuation

Total Funding

$99M

Note

Acquired

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Sources

1

10

IVR Technology Group Partners & Customers

4 Partners and customers

IVR Technology Group has 4 strategic partners and customers. IVR Technology Group recently partnered with Bluefin on February 2, 2021.

Date

Type

Business Partner

Country

News Snippet

Sources

2/23/2021

Licensor

Bluefin

United States

Bluefin and IVR Technology Group Announce Partnership for PCI Compliant Phone Payments.

The partnership provides secure PCI Security Standards Council , NACHA and HIPAA compliant phone payments directly through Bluefin 's PayConex gateway .

2

1/31/2017

Partner

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Partner

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Date

2/23/2021

1/31/2017

Type

Licensor

Partner

Partner

Partner

Business Partner

Bluefin

Country

United States

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News Snippet

Bluefin and IVR Technology Group Announce Partnership for PCI Compliant Phone Payments.

The partnership provides secure PCI Security Standards Council , NACHA and HIPAA compliant phone payments directly through Bluefin 's PayConex gateway .

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Sources

2

10

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