Aug 24, 2023

The integration occurs as retailers and brands increase investments in technologies aimed at making the front-end and back operations smoother while also giving front-end associates the ability to deliver a true omnichannel experience for customers. Jeff Streader, managing partner of Go Global Retail , which owns Janie and Jack, Modcloth and Brums Milano, said the move “from a legacy application to a cloud-based omnichannel-focused solution is an important step in our overall digital transformation within our premium children’s brand and part of the Go Global Retail growth playbook.” The benefits of the integration include omnichannel capabilities, “unifying in-store and online shopping into one seamless journey” while also offering clienteling services. PredictSpring said microservices-based API architecture can be integrated with Janie and Jack’s CRM and other backend systems. The integration also offers real-time order and inventory management along with improvements to real-time reports. Remote payment options for ship-from-store orders are also available. Nitin Mangtani, founder and chief executive officer of PredictSpring, said onboarding the platform to the retailer will help its store associates “meet the rapidly evolving demands of the modern consumer. It has been rewarding to support Janie and Jack’s complex integration needs in such record time, a testament to our powerful APIs and true omnichannel capabilities.” Tags