Genesys Telecommunications Laboratories genesys.com

Genesys is a provider of customer service and contact center software and services - with a focus on customer experience and mission to save the world from bad customer service. Genesys is positioned to help companies bring people, insights and customer channels together to drive new customer conversation. Genesys software directs interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer expe...Show all

Genesys is a provider of customer service and contact center software and services - with a focus on customer experience and mission to save the world from bad customer service. Genesys is positioned to help companies bring people, insights and custo...Show all

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Phone: 650-466-1100

Fax:

2001 Junipero Serra Blvd

Daly City, 94014
California, United States

Genesys Telecommunications Laboratories - Investments & Acquisitions

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Date Company Round Amount Co-investors
2018-02-27AltocloudAcquired
2017-02-27Silver Lining SolutionsAcquired
2016-08-31Interactive Intelligence GroupAcquired
2015-12-21SpeechStormAcquired
2014-09-04CanaPlus ConsultingAcquired
See all 5 investments