Jun 23, 2021

Calgary-based Vetsie has closed a $285,000 pre-seed round of funding as the startup gears up for the public launch of its communications platform for veterinarians. The round was led by First Fund VC, a Vancouver-based venture firm, with participation from Beuvray Ventures. Vetsie declined to disclose other contributors to the round, including angel investors. “With pet adoption spiking during COVID-19, and Vetsie already being in beta pilot tests with several vet clinics, this is a great opportunity for us to get involved early.” The round comes as Vetsie gears up for the public launch of its virtual vet care platform. The company’s offering consists of a software platform targeted toward both veterinarians and a mobile app for pet owners, allowing both parties to easily communicate and treat their pets. For vets, these tools include a monetized virtual care messaging tool, live chat with paid instant messages, an integrated payments solution, and custom scheduling. Vets can also use the platform to type up and export medical notes, touch base with clients through a care portal, and set up virtual teams. Alex Chieng, CEO and co-founder of Vetsie, told BetaKit the overarching goal is to give pet owners greater peace of mind by opening up accessibility to vet professionals. Vetsie was born last year out of Chieng’s own struggles as a pet owner in communicating with his veterinarian. Chieng noted that the pandemic was a major contributor to this problem. With pet ownership increasing as Canadians sought companionship during isolation, and public health restrictions closing many vet clinics in Canada, Chieng said the supply of vet care was simply not meeting the new demand. “That led me to this idea [that] we bank, we shop, we socialize online — why isn’t there a way that you can talk with vets, especially with your primary vet?” Chieng told BetaKit. The CEO explained that most vet communications are done in person, over the phone, or with online scheduling tools similar to Calendly. After spending some time conducting market research on the problem at hand, as well as virtual care solutions, Chieng and his team developed Vetsie. Vetsie launched in beta in Alberta and British Columbia in November, which helped Vetsie find product-market fit. Chieng now plans to launch the platform across Canada in mid-July. “The great thing about this is that we can scale it anywhere, so [the platform] will be available throughout Canada and in certain states in the US,” Chieng said.