Predict your next investment

Non-Profit Foundation
c-s-d.org

See what CB Insights has to offer

Investments

1

Partners & Customers

1

About Communication Service for the Deaf

Communication Service for the Deaf (CSD) is a private, nonprofit organization dedicated to creating technologies and services that benefit deaf and hard of hearing individuals.

Communication Service for the Deaf Headquarter Location

200 W. Cesar Chavez Suite 650

Austin, Texas, 78701,

United States

800-642-6410

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Latest Communication Service for the Deaf News

11:42 EDT Communication Service for the Deaf Launches New ASL Accessible COVID-19 Hotline in Austin, Texas

Apr 26, 2022

News provided by Share this article Share this article Free Hotline Connects Deaf Community Seeking COVID-19 Information, Such As Face Mask Requirements and Vaccine Locations, with Agents Who Are Fluent in American Sign Language. AUSTIN, Texas, April 26, 2022 /PRNewswire/ --  Communication Service for the Deaf  (CSD) has launched an American Sign Language-based COVID-19 information hotline in the City of Austin, Texas. This hotline gives the approximately 4 million Texans  who are Deaf or hard of hearing access to the latest coronavirus health information and guidelines in their native language, American Sign Language (ASL). The hotline is available online at  CSD's Austin COVID Information website  or through videophone. For the latest COVID-19 information in ASL, visit covid.csd.org/atx/ and click “ASL Now" or dial 737-304-6560 on any videophone. Hotline agents are available Monday through Friday from 7 a.m. to 7 p.m. CST. The Austin ASL Now Hotline, powered by CSD's Connect Direct  division, is staffed by a team of Deaf agents who are fluent in ASL and trained to provide Austinites with the most up-to-date health information and guidelines in their geographic area, such as face mask requirements and vaccine locations near them . By directly connecting Deaf callers with trained Deaf agents instead of randomized, untrained Video Relay interpreters, the hotline helps curb confusion and misinformation. "I often get calls from people who are very concerned about not understanding what is happening because statistics and data are so overwhelming," said one COVID-19 Hotline representative. "After providing support in ASL, I can see that people are feeling relieved and safer by having more accurate information to protect themselves." Connect Direct recently launched a similar ASL-based hotline in Minnesota in March 2022, and another hotline in the State of Virginia  in April 2021. Over a four-month period, Virginia's hotline agents handled more than 500 calls from Deaf Virginians seeking accessible coronavirus information. "Our free hotline gives Deaf Austinites a resource where they can comfortably ask questions about any COVID-19 issues or concerns they may have by communicating one-on-one and in their native language," said Craig J. Radford, CSD's Vice President of Emerging Markets. "For ASL users, this allows equal access to critical information during this continuing global pandemic, which can relieve confusion, stress, and worry." Anyone may contact the Austin ASL Now hotline in one of two ways: Dial 737-304-6560 on any videophone. Hotline agents are available Monday through Friday from 7 a.m. to 7 p.m. CST. CSD's Austin hotline agents will also be hosting a booth at the first ever Austin Deaf Authors Book Festival , scheduled May 6-7, 2022. The festival will be held at the Texas School for the Deaf located at 1102 South Congress Ave., Austin, TX. Anyone is welcome to attend. CSD and the Connect Direct Austin ASL Now hotline are not medical organizations. Hotline agents are not medical professionals, nor do they provide medical advice. About Communication Service for the Deaf  Communication Service for the Deaf  (CSD) is the largest Deaf-led social impact organization in the world. For more than four decades, CSD has been a leader in creating and providing accessible and innovative solutions for the Deaf community. Today, CSD continues its work to create opportunities for personal and economic growth within the Deaf community, specifically addressing leadership and employment. For more information, please visit  CSD  and follow us on  Facebook , Twitter , Instagram , and LinkedIn . About Connect Direct Since 2017, Connect Direct  has been the leading provider of innovative call center solutions for communicating directly with Deaf customers in American Sign Language. Offering cutting-edge customer service through Connect Direct decreases customer frustration and opens the door to a new market of loyal clients. This expertise provides an invaluable, time-saving solution for businesses, customers, and representatives alike. To learn more, visit Connect Direct , explore our media kit , and follow us on  Facebook , Twitter , and  LinkedIn . Media Contact:

Communication Service for the Deaf Investments

1 Investments

Communication Service for the Deaf has made 1 investments. Their latest investment was in CSDVRS as part of their Other Investors on .

CBI Logo

Communication Service for the Deaf Investments Activity

investments chart

Date

Round

Company

Amount

New?

Co-Investors

Sources

Other Investors

CSDVRS

Yes

Date

Round

Other Investors

Company

CSDVRS

Amount

New?

Yes

Co-Investors

Sources

Communication Service for the Deaf Partners & Customers

1 Partners and customers

Communication Service for the Deaf has 1 strategic partners and customers. Communication Service for the Deaf recently partnered with Data Foundry on February 2, 2013.

Date

Type

Business Partner

Country

News Snippet

Sources

2/5/2013

Vendor

United States

CSD Selects Data Foundry's Colocation and Networking…

`` We 're pleased that CSD selected Data Foundry , '' said Shane Menking , President of Data Foundry .

1

Date

2/5/2013

Type

Vendor

Business Partner

Country

United States

News Snippet

CSD Selects Data Foundry's Colocation and Networking…

`` We 're pleased that CSD selected Data Foundry , '' said Shane Menking , President of Data Foundry .

Sources

1

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.