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Carousel Industries company logo
Corporation
MOBILE & TELECOMMUNICATIONS | Telecom Services
carouselindustries.com

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Partners & Customers

10

About Carousel Industries

Carousel Industries designs, implements and maintains communication networks for organizations nationwide.On May 12, 2021, Carousel Industries was acquired by NWN. The terms of the transaction were not disclosed.

Headquarters Location

659 South County Trail

Exeter, Rhode Island, 02822,

United States

800-401-0760

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Latest Carousel Industries News

Agents After M&A: ARG Deal Took Northeast Beyond Telecom Sourcing

Sep 12, 2022

ARG bought Carousel Industry's Atrion-based telecom sourcing practice in 2018. Four years after accepting an acquisition, ARG ‘s Northeast consulting practice has seen its wallet share expand from telecom sourcing to advanced technologies. So say the leaders of ARG’s Northeast division, which the D.C.-based partner acquired from Carousel Industries in 2018. The division was generating more than 70% of its revenue through connectivity-based sales prior to the deal. However, ARG executives say the Northeast practice is now generating the majority of its revenue through more advanced services, including cloud-based communications, managed IT services, security services and customer experience solutions. ARG’s Mike Shonholz That evolution stemmed from the combination of a long-established and deeply loyal customer base at Northeast, and methodology and resources at ARG that helped them expand their portfolio, according to ARG chief revenue officer Mike Shonholz said. “Traditional telco services is still the plumbing,” Shonholz told Channel Futures. “That has to be right to enable the rest, but now it allows them to go go further in those relationships.” The Divestment Northeast historically belonged to Atrion, a regional VAR and telephony dealer. Atrion had built a deep Cisco business, ran a network operations center and also had built a managed IT services practice. The Northeast division, run by Darryl and Amy Senese, focused almost exclusively on the carriers. The Seneses’ team occasionally sold data center as well as hosted voice, but they said they mainly featured as a complementary resources to the main Atrion sales team. ARG’s Amy Senese “We would divide and conquer,” said Amy Senese, who now serves as senior technology advisor for ARG Northeast. “We would handle the circuitry and the connections, and our teammates and Atrion would handle the Cisco telephony, switching, routing, security and all those things.” But in 2016, competitor Carousel Industries (most recently bought by NWN ) purchased Atrion in a deal that solidified the combined company as a powerhouse MSP and reseller. However, Carousel already operated a telecom sourcing practice. Was there room for two agencies? The team at ARG, including CEO Greg Praske, had engaged with the Seneses on advisory boards as well as through partnership. Shonholz said ARG reached out to them after the Carousel acquisition. Would they want to bring over their assets, employees and 400-plus customer base to ARG? For Amy and Darryl, the purchasing company needed to share the same values, both in terms of how it treated its customers and how it treated its employees. ARG’s Darryl Senese “We did a lot of work in trying to align with an organization that culturally was a good fit,” said Darryl Senese, now vice president and managing partner at ARG Northeast. “And ARG was firmly at the top of that list.” The Opportunity Moreover, ARG was promising a new trajectory for the telecom sourcing business. That was to take Northeast’s existing customer base and go deeper with those companies. “Most of the partners that we’re evaluating out in the marketplace have gotten to about 13% of the addressable wallet share for this agent/broker/trusted advisor community, and most of it’s made up of voice and network connectivity,” Shonholz said. “But we know there’s $297 on average available per employee that we can come in and help consult with our customers.” Shonholz said about 25% of ARG’s projects revolve around … Page 1

Carousel Industries Acquisitions

3 Acquisitions

Carousel Industries acquired 3 companies. Their latest acquisition was SOURCE on June 27, 2016.

Date

Investment Stage

Companies

Valuation
Valuations are submitted by companies, mined from state filings or news, provided by VentureSource, or based on a comparables valuation model.

Total Funding

Note

Sources

6/27/2016

$99M

Acquired

1

6/8/2016

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$99M

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10

4/15/2011

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$99M

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0

Date

6/27/2016

6/8/2016

4/15/2011

Investment Stage

Companies

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Valuation

$99M

$99M

$99M

Total Funding

Note

Acquired

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Sources

1

10

0

Carousel Industries Partners & Customers

10 Partners and customers

Carousel Industries has 10 strategic partners and customers. Carousel Industries recently partnered with Microsoft on December 12, 2020.

Date

Type

Business Partner

Country

News Snippet

Sources

12/1/2020

Partner

United States

Carousel Industries Achieves Calling for Microsoft Teams Advanced Specialization and Launches Teams Managed Services Offering

Our expertise across Cisco , Avaya , SBC 's , and multiple video solutions gives customers a single partner approach for handling any topology to fit their specific needs . ''

2

1/4/2019

Supplier

United States

Carousel Industries to resell Enacomm’s AI-based voice banking solutions

ENACOMM has signed a reseller agreement with Carousel Industries , a communication and network technologies , professional and managed services and cloud solutions provider , to offer its voice biometrics and other software tools to financial institutions .

1

11/16/2017

Partner

United States

CRN Interview: Carousel Industries Executive On Why Cisco Security Is An 'Enormous' Opportunity For The Channel

`` In the security world , it 's not good enough that we just sell -LSB- customers -RSB- technology , '' said Josh King , director of security solutions at Exeter , R.I.-based Cisco Systems partner Carousel Industries .

2

8/16/2017

Partner

United States

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10

7/12/2017

Partner

United States

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10

Date

12/1/2020

1/4/2019

11/16/2017

8/16/2017

7/12/2017

Type

Partner

Supplier

Partner

Partner

Partner

Business Partner

Country

United States

United States

United States

United States

United States

News Snippet

Carousel Industries Achieves Calling for Microsoft Teams Advanced Specialization and Launches Teams Managed Services Offering

Our expertise across Cisco , Avaya , SBC 's , and multiple video solutions gives customers a single partner approach for handling any topology to fit their specific needs . ''

Carousel Industries to resell Enacomm’s AI-based voice banking solutions

ENACOMM has signed a reseller agreement with Carousel Industries , a communication and network technologies , professional and managed services and cloud solutions provider , to offer its voice biometrics and other software tools to financial institutions .

CRN Interview: Carousel Industries Executive On Why Cisco Security Is An 'Enormous' Opportunity For The Channel

`` In the security world , it 's not good enough that we just sell -LSB- customers -RSB- technology , '' said Josh King , director of security solutions at Exeter , R.I.-based Cisco Systems partner Carousel Industries .

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Sources

2

1

2

10

10

Carousel Industries Team

4 Team Members

Carousel Industries has 4 team members, including former Chief Executive Officer, Christopher S Daniels.

Name

Work History

Title

Status

Christopher S Daniels

Chief Executive Officer

Former

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Name

Christopher S Daniels

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Work History

Title

Chief Executive Officer

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Status

Former

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