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answernet.com

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About AnswerNet

AnswerNet is a full-service provider of inbound, outbound, automated, and global BPO contact center services.

AnswerNet Headquarter Location

3930 Commerce Avenue

Willow Grove, Pennsylvania, 19090,

United States

800-411-5777

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Latest AnswerNet News

AnswerNet Completes Acquisition of Quality Contact Solutions

Feb 24, 2022

On Feb 24, 2022 AnswerNet, a full-service provider of inbound, outbound, automated, and global BPO contact center services has acquired Quality Contact Solutions (QCS) (qualitycontactsolutions.com) and its subsidiary QCS At Home. The acquisition was finalized on December 31, 2021. AnswerNet retained all employees of QCS. Chris Grothe, Vice President of Operations, was appointed to oversee the company. QCS specializes in telemarketing call center solutions that achieve sales results for its clients. Their areas of expertise include B2B and B2C Outbound Marketing, TCPA Call Center Consulting, and Outsourced Telemarketing Quality Assurance. Their experience covers a wide variety of industries for clients whose brands are world-renowned. “We are very excited to welcome the QCS team to the AnswerNet family,” said Gary Pudles, AnswerNet’s President and CEO. “As one of the most respected providers of call center services in the United States, QCS offers additional telemarketing, BPO and compliance expertise and bandwidth that our clients can take advantage of immediately. In addition, the experience the QCS team adds will benefit the AnswerNet organization.” “I am proud of the Quality Contact Solutions team and what we have built in the last 15 years.” added Angela Garfinkel, the former owner of QCS. “With more than 1500 employees and 30+ call center locations, the combined resources of the AnswerNet companies and Quality Contact Solutions will give the QCS clients access to more services and operational efficiencies.” The QCS acquisition complements the other brands included in the AnswerNet family of companies, which include Business Process Outsourcing (BPO) (callcenterservices.com), Telemarketing (telemarketing.com), Education (AnswerNetEducationServices.com), Nonprofit (FineLineSolutions.com), Answering Services (answeringservicesus.com), Appointment Setting (appointmentsettingpros.com), and Third-Party Verification (tpv.com). Write in to  psen@itechseries.com  to learn more about our exclusive editorial packages and programs.

AnswerNet Acquisitions

3 Acquisitions

AnswerNet acquired 3 companies. Their latest acquisition was Quality Contact Solutions on February 24, 2022.

Date

Investment Stage

Companies

Valuation
Valuations are submitted by companies, mined from state filings or news, provided by VentureSource, or based on a comparables valuation model.

Total Funding

Note

Sources

2/24/2022

$99M

Acquired

1

1/7/2002

Other Venture Capital

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$99M

$99M

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0

12/17/1999

Other Venture Capital

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$99M

$99M

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0

Date

2/24/2022

1/7/2002

12/17/1999

Investment Stage

Other Venture Capital

Other Venture Capital

Companies

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Valuation

$99M

$99M

$99M

Total Funding

$99M

$99M

Note

Acquired

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Sources

1

0

0

AnswerNet Partners & Customers

3 Partners and customers

AnswerNet has 3 strategic partners and customers. AnswerNet recently partnered with Georgia Aquarium on March 3, 2013.

Date

Type

Business Partner

Country

News Snippet

Sources

3/8/2013

Client

United States

AnswerNet Remains Call Center of Choice for Georgia Aquarium.

-LRB- March 8 , 2013 -RRB- WILLOW GROVE , Pa. -- AnswerNet , the world 's largest privately held telemessaging firm , has extended its service contract with Georgia Aquarium for an additional three years .

2

1/1/2004

Partner

United Kingdom

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10

Partner

United States

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10

Date

3/8/2013

1/1/2004

Type

Client

Partner

Partner

Business Partner

Country

United States

United Kingdom

United States

News Snippet

AnswerNet Remains Call Center of Choice for Georgia Aquarium.

-LRB- March 8 , 2013 -RRB- WILLOW GROVE , Pa. -- AnswerNet , the world 's largest privately held telemessaging firm , has extended its service contract with Georgia Aquarium for an additional three years .

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Sources

2

10

10

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