Latest ADVentures News
Jun 7, 2021
'Chaos' outside Chessington World of Adventures as parents with crying kids abandon huge queues Would-be punters reported being unable to get into the theme park and zoo because of the extremely long queues that formed this morning Don't miss a thing by getting the day's biggest stories sent direct to your inbox Invalid EmailSomething went wrong, please try again later. Click here When you subscribe we will use the information you provide to send you these newsletters. Your information will be used in accordance with our Privacy Notice. Thank you for subscribingWe have more newsletters Show me See our privacy notice There was 'chaos' as huge queues formed outside Chessington World of Adventures today. Would-be punters reported being unable to get into the theme park and zoo in Surrey, around 12 miles south of central London, as frustrated parents gave up. Some claimed dozens of children were left crying with wait times of over two hours reported. There were claims from some of those there that too few staff checking temperatures as is required before entry, according to Surrey Live. A spokesperson for Chessington said earlier this afternoon that queues had been worked through and that those waiting through and had been allowed inside. They blamed the queues on "a large proportion of today’s guests arriving at the same time" reported the Mirror. Mark Taylor had planned to have a nice day out with his three kids but called it quits before stepping into the park. "We left, it was just crazy," he said. "We didn’t even join (the queue) as it was just building, building, building. We saw no staff in the queue. Read More Related Articles Mum Lauren Denham was also defeated by the wait. "Absolute chaos," she tweeted. "Queues you can't see the end of, over an hour to get in. We've given up and are leaving with crying children." Chessington blamed the queues on large numbers of people arriving at once (Image: Surrey Live/BPM MEDIA) One man took to social media to criticise what he saw as poor organisation. "Chessington, queueing for over 2 hours to get in, no social distancing, clearly no limits on tickets sold online, no apologies from call centre staff, and it's term time," John Colpos wrote. "Appalling!" One person took to Twitter to say: "After queueing without moving for an hour and suffering from an anxiety attack which was scary as I was on my own with a 5-year-old, I had to give up and drive home. "A member of staff was very helpful when I had my attack but it should never have got to that point." Read More On the theme park's website its Covid hygiene and safety measures are detailed. "To allow for social distancing, we are still reducing the number of guests we welcome to the Resort each day, with pre-booking online essential," one part reads. Chessington World of Adventure has since told Surrey Live: "Having welcomed today the same number of guests to the Resort that we have done each day over the last week during half term, the reason for the queue this morning, was as a result of a large proportion of today’s guests arriving at the same time. "Staff were present (more than the ‘two people taking temperature checks’ as reported) and we subsequently opened another entrance to clear the queue as quickly as possible, while still carrying out our usual security and Covid checks." A spokesperson said the resort is "speaking to guests on a case-by-case basis" when asked if people could get refunds for either queuing for a long time or choosing to go home. Chessington reopened again on April 12 after months of lockdown forced closures, with a new ride nicknamed 'Croc Drop' brought online to mark the occasion. FOLLOW US
1 Team Member
ADVentures has 1 team member, including current Owner, Torsten Kuenzlen.