Healthcare / Healthcare Providers

Chatbot-Enabled Communication

EXECUTION STRENGTHMARKET STRENGTHLEADERHIGHFLIEROUTPERFORMERCHALLENGER

What is Chatbot-Enabled Communication?

These companies develop chatbot-enabled platforms that automate patient communication and/or facilitate team collaboration. They aim to reduce the staff workload for tasks such as appointment reminders, pre-visit intake capture, payment collections, and scheduling management. For clinical teams, they help communicate key collaborative tasks for more coordinated patient care.

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Leaders

Leaders are the most established service providers in the market and possess the breadth to address various customer needs.

See why these companies made it as leaders for Chatbot-Enabled Communication. These companies include TigerConnect and mPulse Mobile.

TigerConnect logo
TigerConnect

United States / Founded Year: 2010

TigerConnect is a provider of clinical communication solutions based in Santa Monica, CA. TigerConnect helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes.

Key People

Brad Brooks, Andrew Brooks, Allie Hanegan, and 2 more

mPulse Mobile logo
mPulse Mobile

United States / Founded Year: 2014

mPulse Mobile provides conversational AI solutions, which combine behavioral science, analytics and industry expertise to allow healthcare organizations to activate their consumers to adopt healthy behaviors.

Known Customers

Docent Health

Key People

Jared Reitzin, Brian Chudleigh, Chris Nicholson, and 2 more

Memora Health logo
Memora Health

United States / Founded Year: 2016

Memora Health leverages text messaging and AI for automating pre- and post-intervention follow-up for patients, improving compliance with treatment plans, reducing administrative phone call burden, and simplifying the collection of patient-reported outcomes.

Key People

Kunaal Naik, Manav Sevak, Nisarg Patel, and 2 more

Highfliers

Highfliers are the most innovative service providers in the market and possess the resources to address evolving customer needs.

See why these companies made it as highfliers for Chatbot-Enabled Communication. These companies include .

Outperformers

Outperformers are the most specialized service providers in the market and possess the expertise to address unique customer needs.

See why these companies made it as outperformers for Chatbot-Enabled Communication. These companies include Loyal Health.

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Loyal Health

United States / Founded Year: 2015

Loyal Health provides a conversation and data intelligence platform that enables users to connect with patients and guide them throughout their digital experience.

Known Partners

Infermedica

Key People

Chad Mallory, Brian Gresh, Abhi S

Challengers

Challengers are the most promising service providers in the market and possess the agility to address emerging customer needs.

See why these companies made it as challengers for Chatbot-Enabled Communication. These companies include Docent Health and Karuna Health.

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Docent Health

United States

Docent Health combines analytics with workflow automation to allow health systems to personalize experience journeys that integrate digital and human interactions while gathering data and measuring results to identify the most impactful events.On January 28th, 2021, Docent Health was acquired by GetWellNetwork. The terms of the transaction were not disclosed.

Known Partners

CommonSpirit Health

Known Customers

OhioHealth

Key People

Trevor Price, Royal Tuthill, Seth Ravine

Karuna Health logo
Karuna Health

United States / Founded Year: 2018

Karuna Health builds software that automates common care coordination tasks and facilitates communication between patients and caregivers.On March 15th, 2021, Karuna Health was acquired by Commure. Terms of the transaction were not disclosed.

Key People

Yasyf Mohamedali, Joseph Kahn, Antares Meketa

What is Chatbot-Enabled Communication?

These companies develop chatbot-enabled platforms that automate patient communication and/or facilitate team collaboration. They aim to reduce the staff workload for tasks such as appointment reminders, pre-visit intake capture, payment collections, and scheduling management. For clinical teams, they help communicate key collaborative tasks for more coordinated patient care.

Selling a product or service?
Reach more buyers.

Your future customers are researching their next tech solution on CB Insights. Make sure they can find you.

Claim your CB Insights Profile