Consumer & Retail / Store ManagementCustomer Service

Queue & Store Traffic Management

EXECUTION STRENGTHMARKET STRENGTHLEADERHIGHFLIEROUTPERFORMERCHALLENGER

What is Queue & Store Traffic Management?

These companies offer queue management, store appointments, and peoplecounting services to help retailers ensure that social distancing measures are respected. They also provide customers with an ETA of when they will be able to enter a location.

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Leaders

Leaders are the most established service providers in the market and possess the breadth to address various customer needs.

See why these companies made it as leaders for Queue & Store Traffic Management. These companies include JRNI.

JRNI logo
JRNI

United Kingdom / Founded Year: 2008

JRNI offers a customer engagement platform that enables companies to interact with customers, online to offline, delivering a single brand experience that delights consumers and drives better conversion metrics.

Known Partners

Red Ant, Mercaux, Twilio, and 3 more

Known Customers

Tulip Retail, John Lewis

Key People

Glenn Shoosmith, Jaime Ellertson, Noelle Cordeaux, and 2 more

Highfliers

Highfliers are the most innovative service providers in the market and possess the resources to address evolving customer needs.

See why these companies made it as highfliers for Queue & Store Traffic Management. These companies include Density.

Density logo
Density

United States / Founded Year: 2014

Density builds small sensors that measure how busy a location / company office is in real time. Customers mount the unit above a doorway, connect to power and WiFi, and use Density's API to access how many people have visited.Its analytics platform is used for measuring and optimizing workplace performance per the company.

Known Partners

Camio, OpenPath

Key People

Brian Weinreich, Robert Grazioli, Jordan Messina, and 2 more

Outperformers

Outperformers are the most specialized service providers in the market and possess the expertise to address unique customer needs.

See why these companies made it as outperformers for Queue & Store Traffic Management. These companies include Sleek.

S
Sleek

United States / Founded Year: 2019

Sleek is an AI-based virtual queuing platform that uses deep learning to move physical lines to a digital mobile medium and save customers the headache of waiting in lines.On November 17th, 2021, Sleek was acquired by Snackpass. The terms of the transaction were not disclosed.

Key People

Spandana Nakka, Michael Bennett

Challengers

Challengers are the most promising service providers in the market and possess the agility to address emerging customer needs.

See why these companies made it as challengers for Queue & Store Traffic Management. These companies include QLess.

QLess logo
QLess

United States / Founded Year: 2007

QLess helps companies optimize their customer experience process by providing an interactive platform for employees to manage customer service flow, equipping management with real-time reporting and analytics to boost operational efficiencies. The Company's cloud-based patented application eliminates physical lines by allowing customers to instead join a virtual queue by mobile phone, website, or via an on-site kiosk.

Known Customers

State of Texas

Key People

Alex Backer, Kevin Grauman, Armen Jamkotchian

What is Queue & Store Traffic Management?

These companies offer queue management, store appointments, and peoplecounting services to help retailers ensure that social distancing measures are respected. They also provide customers with an ETA of when they will be able to enter a location.

Selling a product or service?
Reach more buyers.

Your future customers are researching their next tech solution on CB Insights. Make sure they can find you.

Claim your CB Insights Profile