Virtual Clienteling

NewStore is a ready-to-use middleware, which provides retailers with intelligent processes, allowing them to automatically process orders, regardless of ownership, consistently across all sales, delivery and returns channels.Using the platform, retailers can monitor their stores’ activities, such as customer selling process, in-store operations and real-time inventory management.

Salesfloor is a mobile platform designed for store associates to personalize customer experiences. Salesfloor provides clienteling tools to engage customers on any channel and mobile checkout for convenient in-store experiences.

Tulip is a cloud-based software provider focused on omnichannel mobile solutions for retail stores. Partnered with Apple, Tulip's mission is to harness the power of the world's most advanced mobile technology to deliver simple-to-use apps for store associates to look up products, manage customer information, check out shoppers, and communicate with clients.

ScreenMeet provides enterprise remote support for the customer experience revolution. ScreenMeet delivers cloud-based remote desktop and web-only cobrowse solutions to service organizations.

Curated is an online shopping platform that matches customers with experts for items that have some degree of complexity, like outdoor sports equipment and travel experiences.

Directly helps improve customer service by helping enterprises harness the gig economy and AI to look beyond the traditional contact center and deliver better answers to customers.

DesireList provides quick and easy access to advice, tips and shoppable product recommendations from Professionals.

Limitless enables businesses to connect customers with qualified experts to solve customer service inquiries on-demand, providing faster and better service for significantly less cost. The company is based in London, England.

vee24 offers a business to consumer eCommerce video chat technology. The company provides a platform from which users can personally interact with website visitors face-to-face, providing friendly product advice, personalized support and helpful assistance just when shoppers need it most. This ensures that opportunities to assist potential buyers are never missed - a virtual 'plug and play' solution to building customer confidence and an improved level of service.

Mercaux is a Next Generation In-Store platform for Retailers. The company helps transform retail stores from a simple point of sale, into a multi-purpose center by facilitating Omnichannel Product Discovery, Clienteling, Remote Selling, and Checkout experiences for shoppers (both in-store and remotely) and sales associates. This store transformation also results in granular in-store customer, staff, and product data capture.