Consumer & Retail / Customer ServiceE-Commerce

AR-Enabled Services

EXECUTION STRENGTHMARKET STRENGTHLEADERHIGHFLIEROUTPERFORMERCHALLENGER

What is AR-Enabled Services?

Companies in this market offer augmented reality solutions to virtually assist customers. Services include helping customers visualize products, virtually try-on clothes or make-up, find their way in stores, and follow set up or maintenance instructions.

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Leaders

Leaders are the most established service providers in the market and possess the breadth to address various customer needs.

See why these companies made it as leaders for AR-Enabled Services. These companies include Obsess and Scandit.

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Obsess

United States / Founded Year: 2017

Obsess is an augmented and virtual reality software platform that helps brands and retailers to create mobile AR, MR, and VR shopping experiences and virtual stores that run on its proprietary 3D commerce cloud platform. It is based in New York, New York.

Key People

Neha Singh

Scandit logo
Scandit

Switzerland / Founded Year: 2009

Scandit provides mobile computer vision and augmented reality (AR) solutions to enterprises. The software brings scanning performance to any app on any camera-equipped smart device to read barcodes, recognize text and objects, and display real-time information as AR overlays. Organizations in retail, transport & logistics, and manufacturing use Scandit to power mobile apps such as mobile shopping, self-checkout, inventory management, proof of delivery, and asset tracking. In healthcare, the app can track patients, medication, specimens, and supplies.

Known Partners

Shopreme, AppSheet, Adiona, and 2 more

Key People

Christof Roduner, Samuel Mueller, Uwe Andreas Kraemer, and 1 more

S
SightCall

United States / Founded Year: 2008

SightCall is a global Software as a Service (SaaS) platform leveraging WebRTC for live visual communications. SightCall provides a solution that complements its existing tools, environment, and processes to solve customer problems. The company also offers both business applications as well as APIs and SDKs enabling enterprises to configure their preferred customer visual support experience without requiring software development.

Known Partners

Qlaims, Vsee Lab, Vuzix, and 2 more

Known Customers

Hako Machines, Ageas

Key People

Thomas Cottereau, James Colquhoun, Frederic Navarre, and 2 more

Perfect Corp logo
Perfect Corp

Taiwan / Founded Year: 2015

Perfect Corp, a spinoff of CyberLink Corp, is the developer of mobile beauty applications including YouCam Perfect, YouCam Makeup, YouCam Nails, YouCam Fun, and YouCam Shop. Users can virtually apply cosmetics products, put filters and stickers on their selfies, and more using Perfect Corp's mobile applications.

Known Customers

LUMINESS, Meiyume, e.l.f. Cosmetics, and 1 more

Key People

Huazhen Zhang, alice chang, Adam Gam

Highfliers

Highfliers are the most innovative service providers in the market and possess the resources to address evolving customer needs.

See why these companies made it as highfliers for AR-Enabled Services. These companies include .

Outperformers

Outperformers are the most specialized service providers in the market and possess the expertise to address unique customer needs.

See why these companies made it as outperformers for AR-Enabled Services. These companies include Cappasity.

Cappasity logo
Cappasity

United States / Founded Year: 2013

Cappasity is a cloud-based platform that lets online stores easily create and deliver 3D, VR, and AR shopping experiences. Cappasity's e-commerce solutions help increase sales thanks to the integration of 3D models of merchandise into websites and mobile apps.

Known Partners

Spectrum Worldwide Events (Singapore) PTE. LTD., Discover, Plug and Play Accelerator, and 2 more

Key People

Kosta Popov, Alex Chegaev, Kate Ilinskaya

Challengers

Challengers are the most promising service providers in the market and possess the agility to address emerging customer needs.

See why these companies made it as challengers for AR-Enabled Services. These companies include Blippar and TechSee.

Blippar logo
Blippar

United Kingdom / Founded Year: 2011

Blippar is a technology company specializing in Augmented Reality and Computer Vision. Blippar provides access to an AR ecosystem with products and professional services to meet specific business needs. Blippar provides consultancy services, via the Blippar Studio team, who can custom build any AR experience. The AR creation tools Blippbuilder and Blippbuilder Script allows agencies and businesses to create their own augmented reality content.

Known Customers

Tesco

Key People

Faisal Galaria, Adam Baird, Patrick Timoney, and 2 more

TechSee logo
TechSee

Israel / Founded Year: 2015

TechSee provides Intelligent Visual Support powered by AI for corporates customer support departments.

Known Partners

Vuzix, Vodafone, Pegasystems, and 2 more

Known Customers

Vodafone, Orange

Key People

Eitan Cohen, Amir Yoffe, Shirly Warm, and 2 more

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Dent Reality

United Kingdom / Founded Year: 2018

Dent Reality provides indoor AR wayfinding for shopping malls, airports, retail stores and campuses.

Known Partners

Apple

Key People

Andrew Hart, Ben Rosenbaum

What is AR-Enabled Services?

Companies in this market offer augmented reality solutions to virtually assist customers. Services include helping customers visualize products, virtually try-on clothes or make-up, find their way in stores, and follow set up or maintenance instructions.

Selling a product or service?
Reach more buyers.

Your future customers are researching their next tech solution on CB Insights. Make sure they can find you.

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