Nov 15, 2023

Technology Implementation of the Year (Rest of World) shortlist as follows: This award recognises rest of world retail technology project excellence, both in delivery and outcomes. Implementation should have been completed between August 2022 and November 2023. Judges will be looking for clear project objectives, effective and innovative implementation and tangible and demonstrable results. Bojangles and Sparkfly In collaboration with Sparkfly, Bojangles implemented a mobile engagement strategy to enhance customer experiences and loyalty. The initiative integrated Bojangles' online customer engagement technologies through its mobile app and Sparkfly's Offer & Reward Management Platform, offering real-time personalised offers. Since implementation, Bojangles has witnessed a 490% increase in digital program participation, a 158% rise in mobile orders, a 12% boost in order frequency, and a 15% reduction in cart abandonment. This seamless and personalised approach to customer engagement has significantly improved the brand's digital presence and customer satisfaction. Facilio Facilio is on a mission to make buildings operationally efficient. It offers a suite of IoT driven smart building software for real estate operators to aggregate hard to access building data by connecting with existing automation systems, sensors and devices easily. This involves zero outlays for additional hardware. Facilio’s Connected Refrigeration Solution remotely monitors and optimises refrigeration systems in multi-site grocery and convenience stores without human intervention, a first in the industry. This has effectively slashed energy costs and prevented refrigerant leaks for large retail chains in the UK and US. La-Z-Boy and 3D Cloud by Marxent La-Z-Boy, a furniture industry leader, has launched its next-gen 3D product configuration and WebAR OnDemand technology, now available on la-z-boy.com. This tech, powered by 3D Cloud by Marxent, aligns with La-Z-Boy’s Century Vision strategic plan. The initiative aims to revolutionise comfort with a consumer centric approach, delivering innovative shopping and brand experiences for digital and physical retail. The upgraded product configurations and appless AR create an immersive brand journey, seamlessly connecting online product experience with in-store encounters. With 29 million potential configurations quickly and readily available to consumers. WebAR enhances convenience, allowing shoppers to research, design, and plan furniture purchases online before visiting a physical store. This is one of many significant investments that La-Z-Boy has made in retail technology over the past year. This particular story exemplifies its leadership in retail tech within the furniture retail space. Sitoo Sitoo PoS was rolled out across 200 Rally Stores in the USA and integrated with the retailer’s ERP - NetSuite - in just four months. SOTI and Trek Bicycle Corporation Trek Bicycle Corporation, a global leader in bicycle design and manufacturing, improved operational efficiency and security in its warehouses by implementing the SOTI ONE Platform, an integrated management solution that maximises the ROI of business critical mobile devices and printers, specifically SOTI MobiControl and SOTI XSight. This streamlined device management, location tracking and security updates, reducing downtime and enhancing Trek’s worldwide operations. Trek’s partnership with RMS Omega Technologies led to the selection of SOTI ONE, which empowered its help desk to monitor device performance and offer swift user support, resulting in improved visibility, faster issue resolution and reduced downtime. Zipline and TravisMathew TravisMathew Apparel's retail journey, over the last decade, showcases a strategic embrace of technology to drive its brick-and-mortar success. With a comprehensive approach to retail operations, from selling standards to IT system implementations, TravisMathew stands out as a model of retail technology excellence. Zippin Zippin’s checkout-free platform eliminates friction from the shopping experience. But, with purchases of age-restricted items (like beer), there’s still a significant bottleneck: manual ID checks. Guests can fly through stores in just 30 seconds, but often wait longer for age verification. Zippin’s integration with digital identity verification services for store entry eliminates this final bottleneck. Guests registered with an age verification service use a facial scan to enter the store, pay for their purchase, and verify their age/identity. Shoppers can pass through Zippin powered stores more quickly and operators gain a more secure process for age verification. Featured