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Founded Year



Acq - Pending | Acquired

Total Raised






About Zendesk

Zendesk (NYSE: ZEN) provides cloud-based customer service software. It takes customer communication from websites, emails, phone, Twitter, Facebook, and chat and turns it into a ticket for support teams and customers to use. The company was founded in 2007 and is based in San Francisco, California.

Zendesk Headquarters Location

989 Market Street Suite 300

San Francisco, California, 94103,

United States


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Research containing Zendesk

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Zendesk in 2 CB Insights research briefs, most recently on Jun 15, 2021.

Expert Collections containing Zendesk

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Zendesk is included in 1 Expert Collection, including Customer Service Tech.


Customer Service Tech

843 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Zendesk Patents

Zendesk has filed 7 patents.

The 3 most popular patent topics include:

  • Artificial intelligence
  • Artificial neural networks
  • Information technology management
patents chart

Application Date

Grant Date


Related Topics




Artificial neural networks, Natural language processing, Machine learning, Computational linguistics, Artificial intelligence


Application Date


Grant Date



Related Topics

Artificial neural networks, Natural language processing, Machine learning, Computational linguistics, Artificial intelligence



Latest Zendesk News

Shareholders give US$10bil Zendesk deal the green light

Sep 21, 2022

Shareholders give US$10bil Zendesk deal the green light FILE PHOTO: Zendesk logo is seen in this illustration taken June 27, 2022. REUTERS/Dado Ruvic/Illustration/File Photo NEW YORK: Zendesk Inc shareholders have approved a US$10.2bil (RM46.45bil) planned acquisition of the software maker by a group of private equity firms, led by Hellman and Friedman and Permira, the company says in a statement. The company in June agreed to be taken private in a deal that would be see investors receive US$77.50 (RM353) per share in cash after persistent pressure from activist investor Jana Partners. The firm said that the deal would close in the fourth quarter of the year. Proxy firm Institutional Shareholder Services backed the deal and warned that there would be “significant downside risks” if Zendesk shareholders failed to approve it. Light Street Capital Management, which manages funds that own more than 2% of Zendesk, said in August that it would vote against the deal and proposed that it remain a standalone public company and find a new top boss. Earlier this month, Zendesk said that macroeconomic conditions and business momentum have continued to weaken since the go-private deal announcement in late-June from the consortium. — Reuters Article type: free

Zendesk Web Traffic

Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Zendesk Rank

  • When was Zendesk founded?

    Zendesk was founded in 2007.

  • Where is Zendesk's headquarters?

    Zendesk's headquarters is located at 989 Market Street, San Francisco.

  • What is Zendesk's latest funding round?

    Zendesk's latest funding round is Acq - Pending.

  • How much did Zendesk raise?

    Zendesk raised a total of $100.5M.

  • Who are the investors of Zendesk?

    Investors of Zendesk include GIC, Permira, Abu Dhabi Investment Authority, Hellman & Friedman, Northmill Bank and 12 more.

  • Who are Zendesk's competitors?

    Competitors of Zendesk include Stratifyd, Gorgias, Charles, Front, Hiver, Freshworks, Trengo, Talkdesk, Dixa, Moveworks and 26 more.

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