Search company, investor...

Founded Year

2016

Stage

Incubator/Accelerator - III | Alive

Total Raised

$102.35M

About Yellow.ai

Yellow.ai operates as a conversational customer experience automation Platform. It brings artificial intelligence and human intelligence together to automate customer experience for brands and enterprises. The company was founded in 2016 and is based in San Mateo, California.

Headquarters Location

400 Concar Drive

San Mateo, California, 94402,

United States

CB Insights
Looking for a leg up on competitive, customer and technology insights?
CB Insights puts confidence and clarity into your most strategic decisions.
See how. Join a demo.
Join a demo
Trusted by the world's smartest companies to:
  • Predict emerging trends
  • See competitors' playbooks
  • Stalk the smart money
  • Identify tomorrow's challengers
  • Spot growing industries
  • Kill analyst data work
Let's see how we can help you!
MicrosoftWalmartWells Fargo

Yellow.ai's Product Videos

ESPs containing Yellow.ai

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Enterprise Tech / Sales & Customer Service

The AI-powered chatbots market offers solutions that use practical AI to enable self-service, automate support workflows, and deliver personalized conversational experiences across multiple channels. The market is focused on improving customer and employee experiences through automation, personalization, and scalability. The technologies aim to solve common problems such as long wait times, high o…

Yellow.ai named as Outperformer among 15 other companies, including Uniphore, Kore.ai, and Aisera.

Yellow.ai's Products & Differentiators

    DynamicNLP

    Our platform comes with pre-trained models with unsupervised learning that operates out of the box. This means that our customers' data scientists don’t have to spend time training their own models. Instead, they can rely on pre-trained models & go live within minutes. This is available by default for all English bots. We are able to help our customers with pre-trained intents, utterance suggestions and testing utterances (that are distinct from the training utterances) to go live within minutes. These utterance suggestions are generated using our proprietary generative AI which is trained with customer conversations on our platform.

You're one click away from the most comprehensive, unmatched analyst expertise in tech, in-depth private company data and a platform that brings it all together.
Click Now. Join a live demo
Join a demo

Research containing Yellow.ai

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Yellow.ai in 4 CB Insights research briefs, most recently on Apr 17, 2023.

Expert Collections containing Yellow.ai

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Yellow.ai is included in 4 Expert Collections, including Artificial Intelligence.

A

Artificial Intelligence

10,948 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.

S

Sales & Customer Service

1,069 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

R

Retail Tech 100

100 items

The most promising B2B tech startups transforming the retail industry.

D

Digital Banking

104 items

Latest Yellow.ai News

Yellow.ai mendapat nilai 4,5 dari 5 di Penghargaan Tahunan Gartner® Peer Insights™ Voice of the Customer for Enterprise Conversational AI Platforms

Sep 14, 2023

Yellow.ai mendapat nilai 4,5 dari 5 di Penghargaan Tahunan Gartner® Peer Insights™ Voice of the Customer for Enterprise Conversational AI Platforms Kamis, 14 September 2023 08:52 WIB Dinobatkan sebagai Strong Performer dengan 90% pelanggan yang bersedia merekomendasikannya sebagai solusi perusahaan. Voice of the Customer adalah dokumen yang memadukan ulasan Gartner Peer Insights menjadi wawasan bagi para pengambil keputusan di bidang TI. Laporan tersebut menyebutkan bahwa 90% pelanggan Yellow.ai bersedia merekomendasikannya sebagai solusi mereka. Dengan peringkat gabungan 4,5, Yellow.ai dinilai dariKemampuan Produk (4,6/5) berdasarkan 37 ulasan, Pengalaman Penjualan (4,6/5) berdasarkan 38 ulasan, Pengalaman Penerapan (4,5/5) berdasarkan 38 ulasan, dan Pengalaman Dukungan (4,5/5) berdasarkan 38 ulasan. Peringkat tersebut didapat dari ulasan yang dikirimkan pada Juni 2023 di Gartner Peer Insights. "Sebagai Strong Performer, kami melihat ini sebagai bukti dari pendekatan kami yang berpusat pada pelanggan, yang merupakan inti dari Kode Etik Budaya Yellow.ai. Dalam lingkungan global AI generatif yang terus berkembang, kami memprioritaskan pemahaman dan mendahulukan kebutuhan pelanggan demi mengatasi kompleksitas dalam meningkatkan pengalaman pelanggan dan karyawan. Roadmap AI generatif kami yang kuat menegaskan kembali misi kami untuk memberikan pengalaman otonom layaknya manusia di seluruh bahasa, saluran, dan wilayah geografis sehingga organisasi dapat membangun hubungan yang berkesan dengan pelanggan dan karyawan mereka," kata Raghu Ravinutala, CEO dan Co-founder, Yellow.ai. Seorang Direktur Eksekutif Operasi di industri perangkat keras berkomentar di Gartner Peer Insights , "Hal terbaik dari Yellow.ai adalah keunggulannya yang memudahkan kami untuk memahami klien kami, merekam pembicaraan, dan menyediakan peta eksekutif untuk klien ketika kami membutuhkannya. Teknologi AI yang ada di dalam sistem ini sangat canggih, berperilaku layaknya teman, menawarkan saran-saran yang bermanfaat, membantu pengambilan keputusan yang lebih baik, dan diskusi dengan pelanggan yang tidak diragukan lagi dapat meningkatkan pengalaman pelanggan serta membantu pertumbuhan bisnis. Hal ini sangat membantu mendorong pertumbuhan bisnis kami." Yellow.ai telah mencapai 80% pertumbuhan dalam ARR, yang tersebar di seluruh pasar seperti Asia-Pasifik, Eropa, Timur Tengah, dan Afrika, serta Amerika Utara dengan pertumbuhan ~6x YoY yang luar biasa. Pertumbuhan ini, ditambah dengan pengenalan solusi terobosan seperti YellowG , semakin membuktikan kemampuan Yellow.ai dan dampak signifikannya terhadap pasar global AI Percakapan. Untuk informasi lebih lanjut, silakan kunjungi: https://yellow.ai/blog/yellow-ai-named-a-strong-performer-in-2023-gartner-peer-insights-voc-report/ Disclaimer Gartner GARTNER adalah merek dagang terdaftar dan merek layanan dari Gartner serta Magic Quadrant dan Peer Insights adalah merek dagang terdaftar dari Gartner, Inc. dan/atau afiliasinya di A.S. dan ranah internasional yang digunakan di sini dengan izin. Hak cipta dilindungi undang-undang. Konten Gartner Peer Insights terdiri dari pendapat individu pengguna akhir berdasarkan pengalaman pribadi mereka dengan vendor yang terdaftar di platform, pendapat ini tidak boleh ditafsirkan sebagai pernyataan fakta, dan juga tidak mewakili pandangan Gartner atau afiliasinya. Gartner tidak mendukung vendor, produk, atau layanan apa pun yang digambarkan dalam konten ini dan tidak memberikan jaminan apa pun, baik tersurat maupun tersirat, sehubungan dengan konten ini, mengenai keakuratan atau kelengkapannya, termasuk jaminan kelayakan untuk diperdagangkan atau kesesuaian untuk tujuan tertentu. Gartner tidak mendukung vendor, produk, atau layanan apa pun yang digambarkan dalam publikasi penelitiannya dan tidak menyarankan pengguna teknologi untuk hanya memilih vendor berdasarkan peringkat tertinggi atau kriteria lainnya. Publikasi penelitian Gartner dibuat berdasarkan opini organisasi penelitian Gartner dan tidak boleh ditafsirkan sebagai pernyataan fakta. Gartner menyangkal semua jaminan, baik tersurat maupun tersirat, sehubungan dengan penelitian ini, termasuk jaminan kelayakan untuk diperdagangkan atau kesesuaian untuk tujuan tertentu. Tentang Yellow.ai Berkantor pusat di San Mateo, Yellow.ai adalah pemimpin global dalam AI Percakapan, yang memberikan pengalaman otonom layaknya manusia bagi pelanggan dan karyawan untuk mempercepat pertumbuhan perusahaan. Kami percaya bahwa percakapan yang berkesan merupakan inti dari setiap keterlibatan berarti suatu merek. Lebih dari 1100 perusahaan, termasuk Sony, Domino, Hyundai, Sephora, Waste Connections, Ferrellgas, Randstad, Tiket.com, Volkswagen, ITC Ltd, Lulu Group International, dan Arabic Radio Network, mempercayai kekuatan AI-generatif kami, no-code Dinamic Automation Platfrom (DAP). DAP memiliki multi-LLM AI engine, DynamicNLP™, yang mampu menangani 2 miliar percakapan setiap kuartal di lebih dari 35 saluran dengan lebih dari 135 bahasa. Kami sangat antusias dalam memberikan pengalaman percakapan via agen AI Dinamis kami yang membantu perusahaan mencapai kepuasan pelanggan dan keterlibatan karyawan yang lebih tinggi. Kami telah mengumpulkan lebih dari $102 juta dari para investor blue-chip yang berkantor di enam negara. Untuk pertanyaan:

Yellow.ai Frequently Asked Questions (FAQ)

  • When was Yellow.ai founded?

    Yellow.ai was founded in 2016.

  • Where is Yellow.ai's headquarters?

    Yellow.ai's headquarters is located at 400 Concar Drive, San Mateo.

  • What is Yellow.ai's latest funding round?

    Yellow.ai's latest funding round is Incubator/Accelerator - III.

  • How much did Yellow.ai raise?

    Yellow.ai raised a total of $102.35M.

  • Who are the investors of Yellow.ai?

    Investors of Yellow.ai include SAP.iO Foundry New York, Lightspeed Venture Partners, Salesforce Ventures, Sapphire Ventures, WestBridge Capital and 14 more.

  • Who are Yellow.ai's competitors?

    Competitors of Yellow.ai include Enterprise Bot, Amelia, Cognigy, Ushur, FrontNow, Proto, Interactions, Wiz Holdings, AI Rudder, OneReach and 24 more.

  • What products does Yellow.ai offer?

    Yellow.ai's products include DynamicNLP and 4 more.

CB Insights
Looking for a leg up on competitive, customer and technology insights?
CB Insights puts confidence and clarity into your most strategic decisions.
See how. Join a demo.
Join a demo
Trusted by the world's smartest companies to:
  • Predict emerging trends
  • See competitors' playbooks
  • Stalk the smart money
  • Identify tomorrow's challengers
  • Spot growing industries
  • Kill analyst data work
Let's see how we can help you!
MicrosoftWalmartWells Fargo

Compare Yellow.ai to Competitors

Kore.ai Logo
Kore.ai

Kore.ai develops a bot-based messaging and conversational artificial intelligence (AI) platform. It deploys and manages secure conversational bots across different digital and voice channels. It was founded in 2013 and is based in Orlando, Florida.

A
Amelia

Amelia develops automation and conversational enterprise platform. The platform addresses the elements of human interaction such as conversation, expression, emotion, and understanding as well as monitors tools responsible for logs, performance, configuration changes, and reporting anomalies. The company was founded in 1998 and is based in New York, New York.

Uniphore Logo
Uniphore

Uniphore operates as a conversational service automation software company. It enables businesses globally to deliver customer service by providing automation software to take over transactional conversations from humans, coach lives agents during calls, and accurately predict language, emotion, and intent. It serves healthcare, banking, telecommunication, public safety, and other sectors. The company was founded in 2008 and is based in Palo Alto, California.

R
Rasa

Rasa is a conversational artificial intelligence (AI) based platform. It allows developers to build voice-based AI assistants to automate contextual conversations. The company was formerly known as LastMile Technologies. It was founded in 2016 and is based in San Francisco, California.

Ada Logo
Ada

Ada offers an artificial intelligence (AI)-powered customer service automation platform. It helps companies resolve their customer inquiries in any language or channel. It serves industries such as telecommunication, travel, media, and more. It was formerly known as Ada Support. The company was founded in 2016 and is based in Toronto, Canada.

R
Replicant

Replicant provides a contact center automation platform to resolve the customer's issues on voice, chat, and messaging. The company's platform enables it to handle customer requests such as resolving issues, providing information, and answering questions. It provides its solution to a wide range of industries such as e-commerce, financial service, healthcare, insurance, telecommunication, and hospitality. The company was founded in 2017 and is based in San Francisco, California.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Join a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.