StageSeries C | Alive
Last Raised$50M | 2 yrs ago
Yalo uses artificial intelligence to increase sales and improve the experience of customers. Yalo has built a c-commerce (“chat commerce”) startup building tools for businesses to use messaging apps as part of their customer outreach and sales strategies,
Missing: Yalo's Product Demo & Case Studies
Promote your product offering to tech buyers.
Reach 1000s of buyers who use CB Insights to identify vendors, demo products, and make purchasing decisions.
ESPs containing Yalo
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
Companies in this market use AI to automate text-based interactions, allowing customers to talk to brands and retailers via text message, web, and social media at any time of day. Tailored solutions offer highly customizable conversational AI for brands and retailers.
Yalo named as Challenger among 13 other companies, including Druid, Thankful, and Ada.
Missing: Yalo's Product & Differentiators
Don’t let your products get skipped. Buyers use our vendor rankings to shortlist companies and drive requests for proposals (RFPs).
Research containing Yalo
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Yalo in 3 CB Insights research briefs, most recently on Dec 20, 2021.
Expert Collections containing Yalo
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Yalo is included in 4 Expert Collections, including E-Commerce.
This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.
Customer Service Tech
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
Retail Tech 100
The winners of the 2020 CB Insights Retail Tech 100, published December 2020.
Latest Yalo News
Dec 22, 2022
Yalo, a conversational commerce platform, on Wednesday said it has raised USD 50 million (about Rs 363.8 crore) in funding led by existing venture investor, B Capital Group. Yalo, which was previously known as Yalochat, said the total capital raised by the company (including the latest series C round) stands at USD 75 million. Yalo enables large enterprises like Unilever, Nestle, Coca-Cola, and Walmart to communicate and transact directly with consumers through messaging apps like WhatsApp. Yalo has operations in the US, Mexico, Brazil, and India. The funds will be used to deepen the company's presence in Latin America and Southeast Asia, and to fund the development of new product offerings, including conversational marketing and payments solutions, a statement said. Conversational commerce allows businesses to sell products in a personalized way through messaging apps by bridging the proximity of the physical world with the convenience of digital commerce. The company cited data from a BCG report to state that conversational commerce is already a USD 35 billion markets with the potential to reach USD 130 billion by 2025 in emerging markets. "For a long time enterprise digital transformation has been synonymous with complexity; not anymore. Conversational commerce is a simple technology solution that enables brands to meet end-users where they already are -- in their favorite mobile communication channels," Javier Mata, founder, and chief executive officer of Yalo, said. The financing will be used to fund the development of new conversational commerce products and add further value for global customers by enabling them to retain their customer relationships and compete with e-commerce giants, Mata added. Yalo has an office in Bengaluru and a third of its userbase is in India. PTI
Yalo Frequently Asked Questions (FAQ)
When was Yalo founded?
Yalo was founded in 2014.
Where is Yalo's headquarters?
Yalo's headquarters is located at 433 Occidental Avenue, Burlingame.
What is Yalo's latest funding round?
Yalo's latest funding round is Series C.
How much did Yalo raise?
Yalo raised a total of $73M.
Who are the investors of Yalo?
Investors of Yalo include Sierra Ventures, B Capital Group and Endeavor.
Who are Yalo's competitors?
Competitors of Yalo include Zendesk.
Compare Yalo to Competitors
Groove builds helpdesk software for small businesses.
Activechat facilitates chatbot creation, integration, and analytics. It created Bot Architect and Bot Integrator as tools to create chatbot scenarios.
Guru is a Revenue Empowerment Network, utilizing AI to make sales, support, and customer success teams better at their jobs. It offers a Chrome extension that connects a team's knowledge to the web apps already used.
Richpanel operates as a customer service platform. It provides a help desk designed for e-commerce platforms to manage customers, orders, and messages in one collaborative workspace. It was founded in 2019 and is based in San Jose, California.
Elementum is a provider of supply chain management information solutions for the mobile workforce. By bringing together the latest in big data, cloud, and mobile technologies, Elementum delivers accurate and real-time supply chain information, optimized for today's mobile workforce.
Moveworks offers an autonomous artificial intelligence platform for resolving IT issues in the enterprise.
Discover the right solution for your team
The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.