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Yalo company logo


Founded Year



Series C | Alive

Total Raised


Last Raised

$50M | 2 yrs ago

About Yalo

Yalo uses artificial intelligence to increase sales and improve the experience of customers. Yalo has built a c-commerce (“chat commerce”) startup building tools for businesses to use messaging apps as part of their customer outreach and sales strategies,

Headquarters Location

433 Occidental Avenue

Burlingame, California, 94010,

United States

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ESPs containing Yalo

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Consumer & Retail / Digital Engagement

Companies in this market use AI to automate text-based interactions, allowing customers to talk to brands and retailers via text message, web, and social media at any time of day. Tailored solutions offer highly customizable conversational AI for brands and retailers.

Yalo named as Challenger among 13 other companies, including Druid, Thankful, and Ada.

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Research containing Yalo

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CB Insights Intelligence Analysts have mentioned Yalo in 3 CB Insights research briefs, most recently on Dec 20, 2021.

Expert Collections containing Yalo

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Yalo is included in 4 Expert Collections, including E-Commerce.



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Artificial Intelligence

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Customer Service Tech

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Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.


Retail Tech 100

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Latest Yalo News

Yalo Raises $50Mn Funding Led By B Capital Group

Dec 22, 2022

Yalo, a conversational commerce platform, on Wednesday said it has raised USD 50 million (about Rs 363.8 crore) in funding led by existing venture investor, B Capital Group. Yalo, which was previously known as Yalochat, said the total capital raised by the company (including the latest series C round) stands at USD 75 million. Yalo enables large enterprises like Unilever, Nestle, Coca-Cola, and Walmart to communicate and transact directly with consumers through messaging apps like WhatsApp. Yalo has operations in the US, Mexico, Brazil, and India. The funds will be used to deepen the company's presence in Latin America and Southeast Asia, and to fund the development of new product offerings, including conversational marketing and payments solutions, a statement said. Conversational commerce allows businesses to sell products in a personalized way through messaging apps by bridging the proximity of the physical world with the convenience of digital commerce. The company cited data from a BCG report to state that conversational commerce is already a USD 35 billion markets with the potential to reach USD 130 billion by 2025 in emerging markets. "For a long time enterprise digital transformation has been synonymous with complexity; not anymore. Conversational commerce is a simple technology solution that enables brands to meet end-users where they already are -- in their favorite mobile communication channels," Javier Mata, founder, and chief executive officer of Yalo, said. The financing will be used to fund the development of new conversational commerce products and add further value for global customers by enabling them to retain their customer relationships and compete with e-commerce giants, Mata added. Yalo has an office in Bengaluru and a third of its userbase is in India. PTI

Yalo Frequently Asked Questions (FAQ)

  • When was Yalo founded?

    Yalo was founded in 2014.

  • Where is Yalo's headquarters?

    Yalo's headquarters is located at 433 Occidental Avenue, Burlingame.

  • What is Yalo's latest funding round?

    Yalo's latest funding round is Series C.

  • How much did Yalo raise?

    Yalo raised a total of $73M.

  • Who are the investors of Yalo?

    Investors of Yalo include Sierra Ventures, B Capital Group and Endeavor.

  • Who are Yalo's competitors?

    Competitors of Yalo include Zendesk.

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