WorkFlex Solutions workflexsolutions.com


Public lists: HR Tech (2841)

WorkFlex Solutions provides work force optimization solutions for the contact center industry. WorkFlex's solution for intraday management is an automation and optimization platform for contact center intraday staffing and performance management processes. BPOs and large service providers benefit from reduced management overhead, improved customer service levels and increased agent satisfaction.

WorkFlex Solutions provides work force optimization solutions for the contact center industry. WorkFlex's solution for intraday management is an automation and optimization platform for contact center intraday staffing and performance management proc...Show all

Company (Acquired)

Phone: 513-257-0215

Fax:

7872 Cooper Road

Cincinnati, 45242
Ohio, United States

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Total Funding Date of Last Funding
WorkFlex Solutions $4.5M Oct 13, 2017

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Patents

Title Application Date Patent Date Status
(Patent / Application)
Method and apparatus for real time automated intelligent self-scheduling Jun 27, 2016 Jun 13, 2017 Patent
Method and apparatus for dynamic workforce optimization Aug 09, 2011 Mar 14, 2017 Patent
Method and apparatus for real time automated intelligent self-scheduling Jan 16, 2015 Jun 28, 2016 Patent
Method and apparatus for real time automated intelligent self-scheduling Feb 03, 2014 Mar 08, 2016 Patent