WNS

May 16, 2023

Leading hospitality connectivity solutions provider gains top tier status demonstrating completion of enhanced training and experience with leveraging the latest capabilities in internet access technology. 16 May 2023 CLEARWATER, Fla. — May 16, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, is today honored to announce its entry into the RUCKUS Ready Partner Program as an Elite member. A three-tier program created by CommScope, HIS with its Elite status is the highest level a solutions provider can earn and demonstrates the company’s extensive knowledge and experience with utilizing the industry’s most recent advances in network technology. In order to earn Elite status, companies must first establish that they have a firm grasp on the portfolio of RUCKUS network solutions and how each technology can be leveraged to provide optimal results for customers and their end-users. After completing intensive training, companies seeking Elite membership must demonstrate a consistent ability to design, deploy, configure, manage, optimize and troubleshoot both wired and wireless Ruckus solutions. As an official partner, HIS technicians can also continue to benefit from world-class training offered by RUCKUS that ensures a high level of expertise is maintained and that results obtained for customers continue to reflect the industry’s latest standards. “Service digitalization and demands for ever-faster internet access are now occurring at a breakneck pace, which ultimately means that hotel businesses need both the latest network technologies and up-to-date expertise in order to keep up with evolving expectations,” said Gary Patrick, CEO of Hotel Internet Services. “With RUCKUS representing the highest standard in modern network capabilities, we are honored to take this next step in strengthening our collaboration and ensuring that our customers have the resources to maintain the high-speeds and seamless online connections now crucial to running a competitive business.” In its 20th year, and a leading provider of advanced network solutions for multi-family, senior living, student housing and hotels and resorts, Hotel Internet Services boasts a market-leading presence across all 50 US states while also operating in several key markets around the world. As a trusted solutions provider that is specifically dedicated to serving the connectivity needs of residents and guests alike, HIS is credited with having installed high-speed WIFI systems in over half a million rooms. “Hotel Internet Services has served as one of our longest standing partners and fully merits earning its RUCKUS Elite Partner status,” said Steven Bronken, Head of Global Hospitality, Hospitality Solutions at Ruckus Networks. “The level of expertise and knowledge that the company continues to demonstrate with RUCKUS technology is truly exceptional, and we look forward to seeing more great results from HIS in serving the connectivity needs of its hotel industry customers.” With a widespread increase in the adoption of IoT-based technologies throughout the hospitality industry, HIS and its extensive relationship with CommScope also includes serving as an official provider of the RUCKUS IoT Suite. Serving as a single robust network capable of accommodating the online needs of a multitude of smart devices, the RUCKUS IoT Suite ensures each connected solution receives the necessary network resources to function at optimal performance. From a single user-friendly interface, businesses equipped with the RUCKUS IoT Suite can also effortlessly monitor and manage the performance of devices while eliminating the risk of creating operational silos that reduce efficiency and the quality of guest experiences. For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected] . About Hotel Internet Services, Inc. Serving hospitality's full connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology including high-speed internet access, the latest in guestroom entertainment and contactless service, IoT and security systems. Backed by 24/7 guest service monitoring and support, HIS innovations not only include cutting-edge network technology that can address the highest of guest expectations, but also includes GuestCast, the industry's most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast not only guarantees user-friendly interaction with features including QR code-based device-pairing abilities, but also ensures optimal performance with the GuestCast Dashboard. Featuring data-rich analytics, hoteliers can leverage the GuestCast Dashboard to not only monitor the health and usage of individual casting devices, but also gain insight into the Wi-Fi signal quality of each network access point. In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. As the industry's most trusted go-to provider for the latest in network connectivity and IoT-based innovation, HIS is credited with successfully enhancing the online capabilities and guest satisfaction rates for countless hotels and resorts across the U.S. Headquartered in Clearwater, Florida, HIS offers services throughout North America, Australia, Latin America and Europe.