WhatFix
Founded Year
2013Stage
Series D | AliveTotal Raised
$139.38MLast Raised
$90M | 2 yrs agoAbout WhatFix
WhatFix helps businesses onboard their customers and provides interactive knowledge flows to enhance product adoption through its integrated software. It allows for the creation of interactive support for frequently asked questions (FAQs), training materials, and tutorials which can be integrated across all touch-points inside applications, blogs, and more. The company was formerly known as Quicko Technosoft Labs. It was founded in 2013 and is based in Bengaluru, India.
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ESPs containing WhatFix
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The virtual IT labs market offers businesses a scalable and cost-effective solution for training and testing IT infrastructure and software. Virtual IT labs provide a cloud-based environment that can simulate real-world scenarios, allowing IT professionals to test and refine their skills without risking damage to live systems. The labs can be accessed from anywhere with an internet connection, pro…
WhatFix named as Leader among 8 other companies, including Instruqt, CloudShare, and Quali.
WhatFix's Products & Differentiators
Whatfix Digital Adoption Platform
Whatfix Digital Adoption solutions enable users to become more productive and self-sufficient at work. It improve the employee experience across digital platforms and accelerates their path to productivity. Whatfix’s Digital Adoption solutions integrate with applications across Mobile, Desktop and Web platforms and leverage the advanced AI capabilities to provide users with contextual information and guidance to enable them to achieve individual and organizational business outcomes. It has a no-code authoring platform that enables building of all end user experiences, automated content testing and reporting, multi-format generation of content such as videos and PDFs, and content aggregation for making all external content available in-application.
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Research containing WhatFix
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned WhatFix in 1 CB Insights research brief, most recently on Jan 20, 2022.
Expert Collections containing WhatFix
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
WhatFix is included in 2 Expert Collections, including Robotic Process Automation.
Robotic Process Automation
322 items
RPA refers to the software-enabled automation of data-intensive tasks that are low-skill but highly sensitive operationally, including data entry, transaction processing, and compliance.
Sales & Customer Service
1,015 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
WhatFix Patents
WhatFix has filed 5 patents.
The 3 most popular patent topics include:
- online help
- technical communication
- content management systems
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
4/19/2021 | 7/18/2023 | Software testing, Online help, Software testing tools, Technical communication, Web browsers | Grant |
Application Date | 4/19/2021 |
|---|---|
Grant Date | 7/18/2023 |
Title | |
Related Topics | Software testing, Online help, Software testing tools, Technical communication, Web browsers |
Status | Grant |
Latest WhatFix News
Dec 4, 2023
From selling a single product until 2021 to adding new solutions including analytics for enterprises, SoftBank-backed SaaS company Whatfix aims to build a suite for “userisation” on its digital adoption platform.
WhatFix Frequently Asked Questions (FAQ)
When was WhatFix founded?
WhatFix was founded in 2013.
Where is WhatFix's headquarters?
WhatFix's headquarters is located at 1090e, 18th Cross Rd, Sector 3, Bengaluru.
What is WhatFix's latest funding round?
WhatFix's latest funding round is Series D.
How much did WhatFix raise?
WhatFix raised a total of $139.38M.
Who are the investors of WhatFix?
Investors of WhatFix include F-Prime Capital, Cisco Investments, Eight Roads Ventures, Peak XV Partners, Dragoneer Investment Group and 13 more.
Who are WhatFix's competitors?
Competitors of WhatFix include myMeta, Toonimo, Userlane, CommandBar, Skyllful and 7 more.
What products does WhatFix offer?
WhatFix's products include Whatfix Digital Adoption Platform and 1 more.
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Compare WhatFix to Competitors
Pendo operates as a comprehensive product experience platform. It helps digital product teams and application owners deliver software experiences to users. It provides its services in a wide range of industries such as financial services, education technology, healthcare, and more. The company was founded in 2013 and is based in Raleigh, North Carolina.
Appcues provides users with the designs and tools to educate customers about products via its user onboarding software. It aims to allow teams to measure and improve product adoption without engineering effort by its clients. It was founded in 2013 and is based in Boston, Massachusetts.
Userlane is a no-code digital adoption platform. It offers a software navigation system automating user onboarding and employee training, identifies areas for improvement, and offers real-time guidance directly within any application. It allows users to use new software without prior knowledge and without training. It was founded in 2015 and is based in Munich, Germany.
CommandBar delivers artificial intelligence-powered user assistance solutions. It offers users search engine technology with onboarding nudges, quick actions, relevant support content, and more. The company was founded in 2020 and is based in San Francisco, California.
Apty is a company focused on digital adoption and process compliance in the software industry. The company offers a cloud-based platform that provides guided experiences and analytics to help enterprises streamline their operations, increase efficiency, and accelerate digital adoption. Apty's services are primarily used in sectors such as finance, healthcare, and retail. It was founded in 2017 and is based in Frisco, Texas.
Userflow is a company that focuses on user onboarding in the software industry. The company offers a platform that allows teams to build customized in-app tours, checklists, and surveys without the need for coding. This service primarily caters to the software providers sector. It was founded in 2021 and is based in San Francisco, California.
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