Predict your next investment

WhatFix company logo
Corporation
INTERNET | Internet Software & Services / Customer Relationship Management
whatfix.com

See what CB Insights has to offer

Founded Year

2013

Stage

Series D | Alive

Total Raised

$139.38M

Last Raised

$90M | 3 mos ago

About WhatFix

WhatFix is a SaaS customer engagement startup that helps businesses onboard their customers and provides interactive knowledge flows to enhance product adoption. It allows for the creation of interactive support FAQs, training materials, and tutorials which can be integrated across all touch-points inside applications, blogs, and more.

WhatFix Headquarter Location

2nd Floor, No. 443, 14th Main 17th Cross, Sector 4, HSR Layout

Bengaluru, 560 102,

India

800-459-7098

Latest WhatFix News

Whatfix Recognized as a Leader and Star Performer in DAP Peak Matrix Assessment by Everest Group

Sep 14, 2021

On Sep 14, 2021 Whatfix Receives Top Honors for the Second Year in a Row From Leading Global Research Firm Everest Group for Enhancing Employee Experience, Maximizing Productivity, and Improving Business Outcomes Whatfix announced that it has been recognized yet again as a Leader – and also as a Star Performer – by Everest Group, a leading research firm, in its second annual Digital Adoption Platform PEAK Matrix Assessment. Everest Group highlighted Whatfix’s ability to enhance employee experience , maximize enterprise productivity, and improve business outcomes of its clients as key strengths. Whatfix’s strong partnerships with Global System Integrators such as Wipro, Accenture, and Infosys – as well as independent software vendors (ISVs) such as Microsoft, Icertis, and Bullhorn – that incorporate Whatfix into its solutions were further recognized in the report, driving Whatfix’s strong positioning.Everest Group evaluated 18 digital adoption platform (DAP) software providers based on a comprehensive review of each provider’s capabilities, vision, and market impact. In addition, analysts conducted customer reference calls and collected user survey data, sampling each provider’s clients. Based on this analysis, Whatfix was recognized as a Leader, one of only two vendors that received this recognition in the assessment. The report highlighted that one of Whatfix’s key strengths is its investment during the last year was its behavioral analytics capabilities. According to Everest Group’s report, “This enables enterprises with the ability to track application utilization and recognize drop offs, before or without creating any DAP content.” “Whatfix is honored to be recognized by Everest Group for the second year in a row as a Leader as well as Star Performer this year, in the Digital Adoption Platform space,” said  Khadim Batti, Chief Executive Officer and co-founder, Whatfix. “We are eager to continue to provide the innovation and unmatched service to our customers that we’ve been recognized for in this report.” “Whatfix has been positioned as a Leader and named a Star Performer in this year’s DAP Product PEAK Matrix® assessment as a result of its strong performance and considerable year-over-year improvement across various parameters,” said Sharath Hari N,   Practice Director at Everest Group. “Whatfix continues to build on its strong momentum with investments in automation, behavioral analytics, and mobile and desktop support. Whatfix’s content aggregation capabilities, combined with its customer-centricity, help enterprises scale digital adoption initiatives.”

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Expert Collections containing WhatFix

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

WhatFix is included in 2 Expert Collections, including Robotic Process Automation.

R

Robotic Process Automation

292 items

RPA refers to the software-enabled automation of data-intensive tasks that are low-skill but highly sensitive operationally, including data entry, transaction processing, and compliance.

C

Customer Service Tech

673 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

WhatFix Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
CBI Logo

WhatFix Rank

CB Insights uses Cookies

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.