UserTalk is a button that you can put on your website or mobile application so that users can directly call your customer support agents for free. You can answer calls on your laptop, mobile phone, or (if you already have a call center) we can forward calls via SIP. Its like having global toll free number. UserTalk is better than competitors because: 1- Extremely easy to integrate into your website or mobile application. 2- Utilizes Voice Over IP (VoIP) to deliver voice calls without prohibitive international call rates 3- Allows you to extend voice support to customers all over the globe We believe our product is valuable because it addresses a problem that was previously impossible to solve but can now be tackled: 1- High quality voice conversations are possible over IP as Skype and others have shown. 2- Browsers natively support voice using WebRTC. 3- Our mobile SDKs allow smartphone users to connect with customer support from anywhere in the world.
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UserTalk Frequently Asked Questions (FAQ)
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