Founded Year



Series B | Alive

Total Raised


Last Raised

$11.5M | 2 yrs ago

About Upfront Healthcare

Upfront Healthcare develops a platform that automates and personalizes care navigation to efficiently engage all patients, optimize sites of care, grow necessary visit completion, and improve outcomes.

Upfront Healthcare Headquarter Location

125 S. Wacker Dr. Suite 470

Chicago, Illinois, 60606,

United States


ESPs containing Upfront Healthcare

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Healthcare / Healthcare Providers

These companies develop software solutions that enable providers to automate functions such as patient scheduling, intake, and referrals, thereby reducing administrative burden for providers and staff. They use text messages, mobile apps, and/or emails to create more convenient and engaging experiences for patients. Companies in this market also include those that optimize providers’ schedules to …

Upfront Healthcare named as Challenger among 12 other companies, including Kyruus, ZocDoc, and Solv Health.

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Upfront Healthcare's Products & Differentiation

See Upfront Healthcare's products and how their products differentiate from alternatives and competitors

  • Upfront Platform

    Using advanced analytics, Upfront’s patient engagement and outreach platform creates a unique communication pathway and provides detailed content to the individual, eliminating common barriers to engagement such as passwords to remember and apps to download. Unlike other technology solutions, Upfront’s platform architects from the end in mind, providing patients with personalized landing pages called Microsites and activating patients to complete their most important health actions.

Expert Collections containing Upfront Healthcare

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Upfront Healthcare is included in 6 Expert Collections, including Conference Exhibitors.


Conference Exhibitors

5,501 items

HLTH is a healthcare event bringing together startups and large companies from pharma, health insurance, business intelligence, and more to discuss the shifting landscape of healthcare


Value-Based Care & Population Health

860 items

The VBC & Population Health collection includes companies that enable and deliver care models that address the health needs for defining populations along the continuum of care, including in the community setting, through participation, engagement, and targeted interventions.


Digital Health

12,795 items

Technologies, platforms, and systems that engage consumers for lifestyle, wellness, or health-related purposes; capture, store, or transmit health data; and/or support life science and clinical operations. (DiME, DTA, HealthXL, & NODE.Health)



2,789 items

Companies developing, offering, or using electronic and telecommunication technologies to facilitate the delivery of health & wellness services from a distance. *Columns updated as regularly as possible; priority given to companies with the most and/or most recent funding.


Health IT

2,480 items

This collection includes public and private companies, as well as startups, that market software solutions to healthcare provider organizations.


Digital Hospital

100 items

Upfront Healthcare Patents

Upfront Healthcare has filed 1 patent.

The 3 most popular patent topics include:

  • Electronic health records
  • Health informatics
  • Healthcare occupations
patents chart

Application Date

Grant Date


Related Topics



Health informatics, Electronic health records, Healthcare quality, Medical terminology, Healthcare occupations


Application Date


Grant Date


Related Topics

Health informatics, Electronic health records, Healthcare quality, Medical terminology, Healthcare occupations



Latest Upfront Healthcare News

Firstsource : and Upfront Healthcare Partner to Improve Digital Engagement and Provide Personalized Navigation for Patients and Health Plan Members

Jan 22, 2022

01/21/2022 | 10:04pm EST Message : *Required fields Partnership Aligns Industry Leaders to Offer Hyper-Personalized Experience, Leveraging Advanced AI, Action-Oriented Health Management Content, and Omnichannel Communications Tools Mumbai, India | Louisville, US, July 21, 2021: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, and Upfront Healthcare , a leading omnichannel communication and patient engagement platform, have joined forces to provide personalized navigation for each patient. The companies will offer data-backed personalization and health communications to engage patients before and after care - ultimately transforming the care experience and reducing friction. This partnership was formed to improve medication and visit adherence, reduce gaps in care, and lessen patient communication fatigue which comprise some of the most pressing challenges in healthcare today, creating a vicious cycle of worsening health outcomes and spiraling healthcare costs. Firstsource and Upfront use AI/machine learning-based classification of patient demographic, social, and communication patterns to adapt the communication channel and content to the individual, eliminating common barriers to patient engagement. There is an industry-wide need to engage patients and personalize their care in order to ensure they complete key health actions. For example, nationwide averages suggest patients do not attend or "late cancel" almost 20 percent of all appointments , and of those, 50 percent are not re-booked. When patients miss essential care, not only is their health impacted, but providers face an approximately $150 billion financial loss. The partnership delivers a differentiated patient experience that proactively engages each patient to attend visits, reschedule in one click rather than no show or cancel, close care gaps, enroll patients in necessary services (like care management or Medicare Advantage), improve medication adherence, follow up after a transition of care, prepare for an episode of care, and schedule open referrals or other necessary care. "As healthcare becomes more consumer-centric, organizations need to identify opportunities to personalize care and solve the last-mile communication problem," said Venkatgiri Vandali, President, Health Plans and Healthcare Services at Firstsource Solutions. "For many healthcare consumers, improving their health comes down to how well they navigate the healthcare system. Our in-depth domain knowledge, data integration, and AI capabilities, combined with Upfront's humanized engagement and communication platform, will enable healthcare organizations to improve care navigation and visit and medication adherence, resulting in higher engagement amongst patients and members, and reduced medical spend." The unified Firstsource-Upfront offering is making healthcare easier for patients, positively impacting visit and medication adherence and overall wellness. As a result, health plans and providers will face fewer unnecessary costs that traditionally have arisen from poor adherence ( over a half-trillion dollars annually ). The combined solution supports Firstsource's mission of driving continuous care and delivering a seamless digital patient experience, a testament to the company's "Digital First, Digital Now" strategy. "Upfront is on a mission to enable every patient to get the care they need", said Ben Albert, CEO and co-founder of Upfront Healthcare. "We are excited to partner with Firstsource as they share this mission and together, we can drive more proactive and personalized digital first experiences that guide patients and improve patient and financial outcomes." About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. The Company's 'Digital First, Digital Now' approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, India and the Philippines, Firstsource acts as a trusted growth partner for over 100 leading global brands, including several Fortune 500 and FTSE 100 companies. About Upfront Upfront's Care Traffic Control platform proactively reassures and directs patients to the most relevant care options within the health system. Using advanced analytics, personalized content and strategic calls-to-action, Upfront aligns patient care needs with health system resources through a 1:1 digital experience based on deep healthcare operations and patient engagement experience. With Upfront, more patients will book and complete necessary care, use the most appropriate site of care, enroll in care coordination services, and successfully navigate a care journey or transition. To learn more, visit Contact

Upfront Healthcare Web Traffic

Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Upfront Healthcare Rank

  • When was Upfront Healthcare founded?

    Upfront Healthcare was founded in 2015.

  • Where is Upfront Healthcare's headquarters?

    Upfront Healthcare's headquarters is located at 125 S. Wacker Dr., Chicago.

  • What is Upfront Healthcare's latest funding round?

    Upfront Healthcare's latest funding round is Series B.

  • How much did Upfront Healthcare raise?

    Upfront Healthcare raised a total of $22.23M.

  • Who are the investors of Upfront Healthcare?

    Investors of Upfront Healthcare include Nashville Capital Network, Hyde Park Venture Partners, Echo Health Ventures, LRVHealth, Baird Capital Partners and 4 more.

  • Who are Upfront Healthcare's competitors?

    Competitors of Upfront Healthcare include WELL Health and 3 more.

  • What products does Upfront Healthcare offer?

    Upfront Healthcare's products include Upfront Platform.

  • Who are Upfront Healthcare's customers?

    Customers of Upfront Healthcare include DuPage Medical Group, OSF Healthcare and Riverside Health.

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