InMoment is a customer experience management company based in Salt Lake City, Utah. The company provides services that allow other businesses to collect and organize data on the customer base and the effectiveness of customer service. It was formerly known as Mindshare Technologies. It was founded in 2002 and is based in South Jordan, Utah.

Wenjuan.com is a Chinese online survey and feedback management platform. Wenjuan.com boasts over 600 thousand users, including Alibaba, Xiaomi, China Mobile, China Youth Daily and Tsinghua University, among other well-known firms and institutions. Since its founding 18 months ago the company has helped over 100 million online participants to be reached by companies, media, governments and colleges.

Worthix offers a self-adaptive survey built for measuring customer experience with artificial intelligence.

Apptentive provides a customer feedback and analytics platform that delivers more mobile consumer response, at the right places and times within the digital experience. Using intelligent tools, Apptentive helps enterprise brands improve app ratings and proactively engage consumers, uncovering new data to reveal common sentiment, hidden issues, and drive a better product roadmap. Apptentive gives product managers and CX professionals the keys to their customers’ hearts through new historical insights into brand loyalty to support customer-centric decisions.

SurveySparrow lets users turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Medallia provides customer experience management software that enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real-time, and deliver insights. It offers Net Promoter Score programs; implementation services; and Medallia Ask Now, which enables Medallia clients to add targeted questions to existing surveys, capture feedback on in-market tests, and measure the impact on customer satisfaction and business results. The company offers solutions to customer experience solutions, employee experience solutions, contact center solutions, and digital solutions. It also delivers specific products like Checkmarket, Medallia Go, Benchmarking & Panel Insights, etc. The company was founded in 2001 and is based in San Francisco, California. On October 29, 2021, Medallia was acquired by Thoma Bravo at a valuation of $6.4B.