TruRating's alternatives and competitors

See how TruRating compares to similar products. TruRating's top competitors include Medallia, Qualtrics, and InMoment.

Medallia provides customer experience management software that enables companies to capture customer feedback everywhere the customer is (including web, social, mobile,…

TruRating vs. Medallia

Why does TruRating win vs. Medallia

User Experience

TruRating Provides…

Incumbents in the CX Management space typically use url surveys to hear from 1% of a merchant's most animated customers. We hear from 80%+ providing robust, actionable insight tied to spend / behaviour. Our solution stands our against all competitors in this space - providing very similar differentiators vs all others in the CX space
  • Qualtrics is a software-as-a-service company and the provider of an insight platform. These insights help clients make informed, data-driven business decisions. Enterpr…

    TruRating vs. Qualtrics

    Why does TruRating win vs. Qualtrics

    Immediate ROI

    TruRating Provides…

    Versus all CX management incumbents, our representative, real-time data allows us to provide a more robust view of sentiment, execution & RoI - store by store in real time. It means we provide simpler, more actionable information to teams across a merchant - not just CX / analytics experts
  • InMoment is a customer experience management company based in Salt Lake City, Utah. The company provides services that allow other businesses to collect and organize da…

    TruRating vs. InMoment

    Why does TruRating win vs. InMoment

    Implementation Length

    TruRating Provides…

    Our platform level integrations mean that we are simple to implement - and can provide meaningful insights within days, not months as per CXM incumbents
  • SMG (Service Management Group) partners with brands around the globe to create better customer and employee experiences, which drive loyalty and performance. Its strate…

    TruRating vs. Service Management Group

    Why does TruRating win vs. Service Management Group

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    TruRating Provides…

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  • NICE Satmetrix is a global provider of customer experience management software for companies who know that customer experience drives success.

    TruRating vs. NICE Satmetrix

    Why does TruRating win vs. NICE Satmetrix

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    TruRating Provides…

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InMoment Logo
InMoment

InMoment is a customer experience management company based in Salt Lake City, Utah. The company provides services that allow other businesses to collect and organize data on the customer base and the effectiveness of customer service. It was formerly known as Mindshare Technologies. It was founded in 2002 and is based in South Jordan, Utah.

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Wenjuan.com

Wenjuan.com is a Chinese online survey and feedback management platform. Wenjuan.com boasts over 600 thousand users, including Alibaba, Xiaomi, China Mobile, China Youth Daily and Tsinghua University, among other well-known firms and institutions. Since its founding 18 months ago the company has helped over 100 million online participants to be reached by companies, media, governments and colleges.

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Worthix

Worthix offers a self-adaptive survey built for measuring customer experience with artificial intelligence.

Apptentive Logo
Apptentive

Apptentive provides a customer feedback and analytics platform that delivers more mobile consumer response, at the right places and times within the digital experience. Using intelligent tools, Apptentive helps enterprise brands improve app ratings and proactively engage consumers, uncovering new data to reveal common sentiment, hidden issues, and drive a better product roadmap. Apptentive gives product managers and CX professionals the keys to their customers’ hearts through new historical insights into brand loyalty to support customer-centric decisions.

SurveySparrow Logo
SurveySparrow

SurveySparrow lets users turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Medallia Logo
Medallia

Medallia provides customer experience management software that enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real-time, and deliver insights. It offers Net Promoter Score programs; implementation services; and Medallia Ask Now, which enables Medallia clients to add targeted questions to existing surveys, capture feedback on in-market tests, and measure the impact on customer satisfaction and business results. The company offers solutions to customer experience solutions, employee experience solutions, contact center solutions, and digital solutions. It also delivers specific products like Checkmarket, Medallia Go, Benchmarking & Panel Insights, etc. The company was founded in 2001 and is based in San Francisco, California. On October 29, 2021, Medallia was acquired by Thoma Bravo at a valuation of $6.4B.

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