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INTERNET | Internet Software & Services / Customer Relationship Management
touchcommerce.com

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Founded Year

1999

Stage

Acquired | Acquired

Total Raised

$48.4M

Valuation

$0000 

About TouchCommerce

TouchCommerce, formerly Inq, provides market leading brands with omni-channel solutions to engage their customers on any device through online chat, guides, personalized content, and other automated tools, resulting in enhanced customer experience, increased revenue and reduced support costs.

TouchCommerce Headquarter Location

29903 Agoura Road

Agoura Hills, California, 91301,

United States

800-868-0898

Latest TouchCommerce News

Nuance Communications Acquires TouchCommerce, for $215m

Aug 22, 2016

By FinSMEs Nuance Communications, Inc. (NASDAQ: NUAN), closed the acquisition of TouchCommerce , an Agoura Hills, CA-based provider of digital customer service and engagement solutions. The total consideration for the transaction was $215.0m. At the closing, Nuance paid $110.0m in cash (excluding certain closing adjustments) and $85.0m, or 5.7m shares, in Nuance common stock. The remaining $20.0m will be paid at the conclusion of an indemnity period subject to reduction for any indemnity claims. Led by Bernard Louvat President and Chief Executive Officer, and Rick Hoefert, Chief Operating Officer, TouchCommerce provides enterprises with a customer engagement cloud platform to engage their customers on any device through online chat, guides, personalized content, and other automated tools. Nuance is a provider of voice and language solutions for businesses and consumers around the world. The addition of TouchCommerce will accelerate the company’s enterprise business and expand its customer care solutions with a range of new digital engagement offerings, including live chat, customer analytics and personalization solutions. TouchCommerce was a portfolio company of Second Alpha Partners, a private equity firm focused on secondary investments in growth equity, middle market and mature venture stage tech companies. FinSMEs

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TouchCommerce Patents

TouchCommerce has filed 1 patent.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

4/6/2007

12/28/2010

Online chat, Videotelephony, Teleconferencing, Web conferencing, Social networking services

Grant

Application Date

4/6/2007

Grant Date

12/28/2010

Title

Related Topics

Online chat, Videotelephony, Teleconferencing, Web conferencing, Social networking services

Status

Grant

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