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Corporate Majority | Acquired

Total Raised


About TimeTrade Systems

TimeTrade is a provider of appointment-driven personalization solutions. The company equips businesses to provide personalized service to every customer, every time, creating a service guarantee that improves customer satisfaction, loyalty, and retention, and increases sales growth. TimeTrade's Customer Engagement Cloud, an enterprise platform delivered through a worldwide cloud-hosting network, provides omnichannel and mobile application tools for managing a critical part of the customer journey: the live conversation. It includes several tightly integrated modules for online appointment scheduling, queue management, and data-rich analytics and reports. The company's cloud technology scales to meet the demands of the largest multinational enterprises, including banks, retailers, sales organizations, and healthcare systems, as well as mid-size and small businesses - all of whom rely on TimeTrade to power their live customer conversations and improve the customer experience, in person, by phone, or online.

Headquarters Location

100 Ames Pond Dr. Ste. 100

Tewksbury, Massachusetts, 01876,

United States




Expert Collections containing TimeTrade Systems

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

TimeTrade Systems is included in 2 Expert Collections, including Conference Exhibitors.


Conference Exhibitors

5,302 items


Store tech (In-store retail tech)

1,799 items

Companies that make tech solutions to enable brick-and-mortar retail store operations.

TimeTrade Systems Patents

TimeTrade Systems has filed 20 patents.

The 3 most popular patent topics include:

  • artificial intelligence
  • channel access methods
  • climatology
patents chart

Application Date

Grant Date


Related Topics




Natural language processing, Computational linguistics, Artificial intelligence, Tasks of natural language processing, Diagrams


Application Date


Grant Date



Related Topics

Natural language processing, Computational linguistics, Artificial intelligence, Tasks of natural language processing, Diagrams



Latest TimeTrade Systems News

13.4% CAGR for Medical Scheduling Software Market Size to Reach $927.09 Million, Globally, by 2028 - Exclusive Study by The Insight Partners

Jun 12, 2023

Country scope US, Canada, Mexico, UK, Germany, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina Report coverage Revenue forecast, company ranking, competitive landscape, growth factors, and trends Browse key market insights spread across 147 pages with 57 list of tables & 66 list of figures from the report, "Medical Scheduling Software Market Forecast to 2028 - COVID-19 Impact and Global Analysis by Software (Installed Software and Web-Based Software), End User (Hospitals, Clinics, and End User)" in detail along with the table of contents: Global Medical Scheduling Software Market: Competitive Landscape and Key Developments TimeTrade, AdvanceMD, Inc., Yocale Network Corporation, Voicent Communications Inc., WellSky, Daw Systems, Inc., ByteBloc Software, Workpath, Delta Health Technologies, Inc., and DHS Worldwide are among the leading companies operating in the global medical scheduling software market. These players are focusing on expanding and diversifying their market presence and acquiring a novel customer base, thereby tapping prevailing business opportunities. Many players are launching innovative products in the medical scheduling software market with advanced features and cost-effective prices. For instance, In February 2022, Daw Systems, Inc. announced that it is a recipient of the 2021 Surescripts White Coat Award for Highest Accuracy. Daw Systems, Inc.'s core product, ScriptSure Cloud ERX v2.0, incorporates extensive functionality from the Surescripts network, allowing medical professionals to send prescriptions to pharmacies electronically. In January 2021, TimeTrade Systems acquired SilverCloud LLC, a customer experience and knowledge management software provider for financial institutions. The combined company will initially be called TimeTrade SilverCloud. In April 2021, WellSky announced new enhancements to its data analytics solution. The new addition to the CareInsights solution suite, known as CareInsights Guidance, provides actionable visit utilization insights to balance the goals of care quality and patient health improvement with the need to control costs and early adopters of the new capabilities already realize the benefits of their patients, staff, and business. In May 2021, DHS Worldwide Software Solutions announced the recent expansion to the DHS support and Quality Assurance Team. This growth strengthens the Quality Control / Data Security division in response to the evolving IT security landscape. DHS is also proud to announce the release of Total Recall SQL Version 8.9 / Envision Version 4.9. Shortage of Nursing Staff and Doctors to driving Global Medical Scheduling Software Market: There has been a significant shortage in the number of healthcare professionals such as nurses, physicians, and doctors across the globe. For instance, the global nursing shortage was a well-recognized issue before the onset of the COVID-19 pandemic. In 2020, the World Health Organization (WHO) published the first State of the World’s Nursing (SOWN) report, revealing that the nursing workforce was at 27.9 million globally and projected there was a shortfall of 5.9 million nurses. As per the report, 89% of these nurse shortages were concentrated in low- and lower-middle countries, especially in countries in South-East Asia, Africa, and Eastern Mediterranean. With the aging of the nursing workforce, 17% of nurses across the globe are anticipated to retire within the next ten years, and 4.7 million more nurses must be educated and employed to maintain current workforce numbers. In total, 10.6 million more nurses will be required by 2030. Purchase Premium Copy of Medical Scheduling Software Market Growth Report (2022-2028) at: Similarly, the US is facing a severe shortage of physicians and nursing staff, majorly due to the aging population, along with the impending retirements of older physicians. According to the data published by the Association of American Medical Colleges (AAMC), In June 2021, the US is expected to experience a shortage of of between 37,800 and 124,000 physicians by 2034, impacting patient care across the nation. Additionally, the huge shortage of nursing staff across the globe is due to an influx of patients into the health system. The burden of resource shortage impacts nurses as it increases their workload. The rising shortage also leads to the increased wait time for patients, higher risks of mistakes, and inappropriate personal attention to the patients in the hospitals. Manual appointment scheduling by the staff at healthcare facilities is associated with various limitations, such as increasing difficulty in decision-making due to the rising complexity of the process and the growing organization's size. Moreover, the decisions made are not recorded in any enterprise system; the knowledge is only shared during human interactions. Thus, shifting from manual scheduling and dispatching to an automated approach that offers solutions to the increasing shortage of nursing staff and physicians are boosting the growth of the medical scheduling software market. Global Medical Scheduling Software Market: Segmental Overview Software-Based Insights: Based on software, the medical scheduling software market is bifurcated into web-based software and installed software. In 2022, the web-based software segment held a larger share of the market and expected to register the higher CAGR during the forecast period. Web-based scheduling software has recently been utilized on a large scale across healthcare facilities. A Web-based application enables individuals to conveniently and securely book their appointments and reservations online with the help of a web-connected device, such as a laptop, computer, smartphone, or tablet. Once a date has been finalized, the system automatically confirms the booking and records it without any intervention from the staff. Thus, the adoption of web-based software by hospitals and clinics are increasing which is driving the medical scheduling software market growth. Speak To Analyst: End User-Based Insights: Based on end user, the medical scheduling software market is segmented into hospitals, clinics, and others. The hospitals segment held a largest share of the market in 2022 and is expected to record a higher CAGR during the forecast period. The hospital segment is expected to have lucrative growth opportunities over the next few years. Due to the higher number of patients getting admitted to hospitals, the hospital segment is estimated to grow faster during the forecast period. Also, increasing prevalence of chronic diseases such as cardiovascular disease, cancers, and chronic diseases fuels the demand for medical scheduling software to manage hospital patient visits. Go through further research published by The Insight Partners: (Purchase with 10% Instant Discount):

TimeTrade Systems Frequently Asked Questions (FAQ)

  • When was TimeTrade Systems founded?

    TimeTrade Systems was founded in 1999.

  • Where is TimeTrade Systems's headquarters?

    TimeTrade Systems's headquarters is located at 100 Ames Pond Dr., Tewksbury.

  • What is TimeTrade Systems's latest funding round?

    TimeTrade Systems's latest funding round is Corporate Majority.

  • How much did TimeTrade Systems raise?

    TimeTrade Systems raised a total of $22.34M.

  • Who are the investors of TimeTrade Systems?

    Investors of TimeTrade Systems include Clearhaven Partners, Ascent Venture Partners, Origami Capital Partners, Converge, Launchpad Venture Group and 5 more.

  • Who are TimeTrade Systems's competitors?

    Competitors of TimeTrade Systems include Chili Piper and 3 more.


Compare TimeTrade Systems to Competitors

Calendly Logo

Calendly is a company focused on scheduling automation in the software industry. The company offers a platform that simplifies the process of scheduling appointments and meetings, eliminating the need for back-and-forth emails. It integrates with various calendars and applications, providing a seamless user experience for both individual users and large teams. It was founded in 2013 and is based in Atlanta, Georgia.

Chili Piper Logo
Chili Piper

Chili Piper is a company that focuses on Meeting Lifecycle Automation in the tech industry. The company offers a platform that automates the process of scheduling meetings, qualifying and routing leads to the appropriate representatives, and facilitating lead handoff between different teams. Its primary customers are sales and revenue teams across various sectors. It was founded in 2016 and is based in Brooklyn, New York.

CommandDot Logo

CommandDot is a cloud-based meeting scheduling software. It allows users to perform activities such as meeting planning, calendar availability management, time zone management, email client management, and access management. It was founded in 2020 and is based in San Francisco, California. Logo provides an open-source meeting scheduling infrastructure. Its platform integrates with an open application program interface (API) with customization options enabling others to connect through online calendar scheduling. It was formerly known as Calendso. It was founded in 2021 and is based in San Francisco, California.

CatchApp Logo

CatchApp is a productivity tool that operates in the scheduling and appointment management sector. The company offers an intuitive appointment scheduling system that eliminates the need for back-and-forth emails, allowing users to set their availability, share their booking link, and accept bookings anytime. The system is designed to work with various calendars and sends automatic reminders to both the user and their clients. It was founded in 2016 and is based in London, England.

FreeBusy Logo

FreeBusy is a company that specializes in automated meeting scheduling for various business sectors. Their main offerings include an AI scheduling assistant that integrates with personal and professional calendars to streamline the process of finding common available time slots for meetings. FreeBusy primarily serves sectors such as recruiting and executive search, sales and marketing, customer assistance, and consultants and freelancers. It is based in San Francisco, California.


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