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Founded Year



Acquired | Acquired

Total Raised




About Fuze

Fuze is a cloud-based unified communications platform. It offers a suite of tools that helps teams to communicate across multiple channels including voice, video, messaging, and file sharing. Fuze was formerly known as ThinkingPhones. It was founded in 2005 and is based in Cambridge, Massachusetts. In December 2021, Fuze was acquired by 8x8.

Headquarters Location

10 Wilson Road

Cambridge, Massachusetts, 02138,

United States


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Expert Collections containing Fuze

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Fuze Patents

Fuze has filed 38 patents.

The 3 most popular patent topics include:

  • Videotelephony
  • Teleconferencing
  • Social networking services
patents chart

Latest Fuze News

8×8 to Reduce 7% of Workforce, Significantly Impacting Channel Staff

Jan 18, 2023

The layoffs will occur over a six-month period. 8×8 layoffs will impact 7% of the company’s global workforce in coming months. MarketWatch is reporting that it’s part of restructuring to refocus the cloud communication provider’s target market and to cut costs. Approximately 2,200 employees work at the organization, and the cuts will affect about 155 employees. There’s speculation these layoffs could be part of an effort to ready 8×8 for acquisition . Moreover, the cuts are impacting channel managers and directors, as well as direct SMB salespeople, a source close to the company reports. Vice presidents are also affected by the reduction, the source said. Another industry insider told Channel Futures that 8×8 laid off nearly its entire channel staff. We couldn’t immediately verify this information with 8×8 as officials did not respond to our questions. However, the company directed Channel Futures to its most recent 8-K filing . Keep up with our telecom-IT layoff tracker to see which companies are cutting jobs and the ensuing channel impact. 8×8’s Samuel Wilson The filing includes a copy of an email Samuel C. Wilson, 8×8’s interim CEO, sent to employees regarding the layoffs. “Our success depends heavily on the ability to make difficult choices about where to deploy resources in order to create the greatest value,” Wilson wrote. “I wish it were never so, but sometimes that includes letting go of people, despite their excellent work, as priorities shift. Regrettably, that is the situation we currently face at 8×8 in order to align with emerging marketplace opportunities.” Wilson outlined a six-pronged approach to growth for the company, including increasing XCaaS (experience communications as a service) win rates, maintaining an “outstanding” UCaaS customer experience and establishing CPaaS (communications platform as a service) leadership in APAC. Wilson became interim CEO in November, replacing Dave Sipes, who was at the helm for nearly two years. Sipes’ departure wasn’t the only telling sign of a fractured company. 8×8’s stock has plunged more than 70% over the year. Fuze Success? A year ago, 8×8 appeared purpose-driven when it purchased Fuze , the company’s largest acquisition to date. “We made this business decision for one major reason, to jump-start our innovation engine,” Wilson wrote on LinkedIn just three weeks ago. “This incredibly talented workforce is busy creating new products and features. Our most recent release shows some of what we brought to market in 2022, but 2023 promises to be even bigger. We are just warming up.” However, 8×8 employees at Fuze were also let go during the first year post-acquisition. There were at least three rounds of layoffs among Fuze employees alone, according to Hope Pickett. The IT program manager took to LinkedIn to describe her husband’s experience working at Fuze. Clete Pickett, who served as a senior network escalation engineer, was laid off by 8×8 in October. Hope described the reason for her husband’s layoff as the company did not have room for his skills and that it didn’t have or need team leads. “We are on the lookout for his next role,” she wrote. “Something that will benefit him and the employer. As you can see, he has no want to be someone who hops from job to job, and he wants to make an impact.” Look for the 8×8 layoffs process to wrap by June 30, the end of 8×8’s fiscal first quarter.

Fuze Frequently Asked Questions (FAQ)

  • When was Fuze founded?

    Fuze was founded in 2005.

  • Where is Fuze's headquarters?

    Fuze's headquarters is located at 10 Wilson Road , Cambridge.

  • What is Fuze's latest funding round?

    Fuze's latest funding round is Acquired.

  • How much did Fuze raise?

    Fuze raised a total of $502.06M.

  • Who are the investors of Fuze?

    Investors of Fuze include 8x8, Insight Partners, Bessemer Venture Partners, Summit Partners, Paycheck Protection Program and 8 more.

  • Who are Fuze's competitors?

    Competitors of Fuze include ShoreTel and 2 more.

Compare Fuze to Competitors

Nuvio Logo

Nuvio is developing advanced solutions and creating simple, reliable, easy-to-use applications that allow organizations to focus on growing their business instead of managing their infrastructure .

ShoreTel Logo

ShoreTel is a provider of Unified Communication (UC) solutions based on its IP business phone system. The company offers organizations integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps reduce complexity and costs.

SendHub Logo

SendHub, developed by InfoReach, makes business communication fast and simple, on any device. The company's all-in-one phone system provides SMS, voice, file and conference call functionality in an easy to use mobile app. Businesses can instantly set up an entire communication system that is fully scalable, with no hardware or contract required. SendHub is headquartered in Menlo Park, CA.

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