Founded Year

2016

Stage

Series A | Alive

Total Raised

$12M

Last Raised

$12M | 8 mos ago

About Thankful

Thankful provides multichannel customer service automation and CSAT business intelligence solutions.

Thankful Headquarter Location

1600 Main St

Venice, California, 90291,

United States

Thankful's Product Videos

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Thankful's Products & Differentiation

See Thankful's products and how their products differentiate from alternatives and competitors

  • AI Agent

    Fully resolves customer queries by integrating seamlessly with your existing helpdesk, e-commerce engine, and business processing tools. It can perform over 50 different actions across all written channels, communicating with customers just like a human agent.

    Differentiation

    Most competitors offer a deflection tool and self-service portal that only works in a web browser. Thankful is a true AI solution that provides full-service across every device and text-based commun… 

    Our competitors also force their customers to deploy, manage, and train the AI themselves, while Thankful's AI comes pre-trained. Our AI 

    Agent uses Natural Language Processing designed for retail to better understand customers and deliver personalized, omnichannel support. 

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    Differentiation

    We're on a mission to enable every organization to make smarter decisions about tech. Whether it's finding a new game-changing vendor or understanding a new market, it's easier, faster and smarter with CB Insights. All made possible by the smartest, hardest-working team in tech. Subscribe to see more.

  • Subscribe to see more

    We're on a mission to enable every organization to make smarter decisions about tech. Whether it's finding a new game-changing vendor or understanding a new market, it's easier, faster and smarter with CB Insights. All made possible by the smartest, hardest-working team in tech. Subscribe to see more.

    Differentiation

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Research containing Thankful

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Thankful in 1 CB Insights research brief, most recently on Dec 17, 2021.

Expert Collections containing Thankful

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Thankful is included in 3 Expert Collections, including Conference Exhibitors.

C

Conference Exhibitors

5,302 items

A

Artificial Intelligence

8,712 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Customer Service Tech

478 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

Latest Thankful News

Led by Berlin Cameron, Women-Run Businesses Host #Thankful4Women Events Showing Gratitude in Action

Feb 12, 2019

Berlin Cameron, in partnership with Thankful, Refinery29, Rebecca Minkoff's Female Founder Collective and Icelandic Provisions, will celebrate extraordinary women on Valentine's Day News provided by Share this article NEW YORK, Feb. 12, 2019 /PRNewswire/ -- In partnership with Thankful, Refinery29, Rebecca Minkoff's Female Founder Collective and Icelandic Provisions, Berlin Cameron is hosting #Thankful4Women events to celebrate and inspire powerful women across the nation. The events, which include a brunch in NYC and a pop-up shop in LA, will take place in conjunction with Valentine's Day, a holiday built to show love. The New York brunch will kick-off with Jennifer DaSilva, President of Berlin Cameron and Kim McDonnell, Founder of Thankful introducing some extraordinary women leading the female empowerment charge. "I'm so excited to be using Valentine's Day, a holiday that represents love and appreciation, to show gratitude for the most inspiring women I know," said DaSilva. "By bringing together these powerful females, we hope to encourage women to support and build each other up." In a recent poll by Berlin Cameron and Ellevate Networks, an overwhelming 79% of respondents believe that women are supporting women now more than ever and #Thankful4Women will proudly continue that trend. "I'm thankful to see more women being recognized for their endless and valuable contributions," said McDonnell. "This Valentine's Day, I'm excited to partner with women who share the vision of a more female-empowered future by carving out a space committed to celebrating the love and gratitude for women - just like they do for so many others throughout the year." Icelandic Provisions' Director of Communications, Molly Peterson added, "Icelandic Provisions is rooted in the values and heritage of Iceland, one of the world's leaders in supporting women leaders. We're proud to be involved in the Thankful4Women event and celebrate women-run organizations." With content centered around the celebration of gratitude, speakers include: Keynote: Panelists: Piera Gelardi, Co-Founder and Executive Creative Director of Refinery29, Rebecca Minkoff, Co-Founder and Creative Director of Rebecca Minkoff Kathryn Minshew, Co-Founder and CEO of The Muse Kristy Wallace, CEO of Ellevate Network The brunch will also incorporate a variety of one-on-one sessions, workshops, networking opportunities, as well as makeovers and dry styling by Glamsquad, complete with free headshots. In addition, female founded pop-ups curated by Berlin Cameron and Refinery29's LLShe , a cross-platform initiative designed to support and grow women-led businesses, and Rebecca Minkoff's Female Founder Collective will take place throughout the morning featuring brands such as LOLI Beauty ,   Slow Factory  , WOOLN  ,  Sunday Forever ,   Wear Pepper ,   GG Maull  ,   Universal Standard ,  Gemmed , State ,   Lively , Paper Greats  and  White and Warren . Over on the West Cost, a two-day pop-up event curated again by LLShe and the FFC will kick-off at Rebecca Minkoff's store in LA, showcasing Sunday Riley , Higher End Goods,   Twist Your Spirits , Ubar , Chai Dairies , Kali,  and Prep + Rally . Rebecca Minkoff will generously donate 20% of her proceeds for both days to Thankful.org. The #Thankful4Women brunch will take place on Thursday, February 14th from 8Am to 12PM at 3 Columbus Circle, 18th floor, New York City. The pop-up event will be held over two days, February 13-14 from 11AM to 7PM at Rebecca Minkoff's store on 8335 Melrose Ave in L.A. About Berlin Cameron New York-based Berlin Cameron is a strategic and creative lead agency that is well known for accelerating the growth of iconic and challenger brands by building their cultural relevance. Owned by WPP, Berlin Cameron has the agility of a small boutique agency with access to the global scale of the much larger WPP. For more, visit  http://www.berlincameron.com/  and  Twitter ,  Facebook , and  LinkedIn . About Thankful Thankful is a global lifestyle brand founded on the simple idea that gratitude is the key to greater individual, long-term happiness. Founded by Kim McDonnell and Mike Chuter, a husband and wife team with past lives in the fast-paced world of marketing and advertising, Thankful creates opportunities for us to practice gratitude with the ultimate intention of increasing well-being and mental health worldwide. For more information on Thankful and its mission to improve mental well-being by creating moments of thankfulness, visit www.thankful.org . About Refinery29 Refinery29 is the leading media and entertainment company focused on women with a global audience footprint of 425 million across all platforms. Through a variety of lifestyle stories, original video programming, social, shareable content, and live experiences, Refinery29 provides its audience with the inspiration and tools to discover and pursue a more independent, stylish, and informed life. Please visit  www.refinery29.com ,  www.refinery29.com/en-ca ,  www.refinery29.uk and  www.refinery29.de for more information and to browse content. About Female Founder Collective The Female Founder Collective is a network of businesses led by women, supporting women. Its mission is to enable and empower female owned and led businesses to positively impact communities, both socially and economically. SOURCE Berlin Cameron

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  • When was Thankful founded?

    Thankful was founded in 2016.

  • Where is Thankful's headquarters?

    Thankful's headquarters is located at 1600 Main St, Venice.

  • What is Thankful's latest funding round?

    Thankful's latest funding round is Series A.

  • How much did Thankful raise?

    Thankful raised a total of $12M.

  • Who are Thankful's competitors?

    Competitors of Thankful include Forethought and 6 more.

  • What products does Thankful offer?

    Thankful's products include AI Agent and 2 more.

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