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Founded Year

2016

Stage

Acquired | Acquired

Total Raised

$12M

About Thankful

Thankful provides generative artificial intelligence (AI) and no-code automation solutions. It offers multichannel customer service automation and Customer satisfaction (CSAT) business intelligence solutions. The company was founded in 2016 and is based in Venice, California. In July 2023, Thankful was acquired by Gladly.

Headquarters Location

1600 Main Street

Venice, California, 90291,

United States

310-600-5722

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Thankful's Product Videos

Thankful's Products & Differentiators

    AI Agent

    AI Agent fully resolves customer queries by integrating seamlessly with your existing helpdesk, e-commerce engine, and business processing tools. It can perform over 50 different actions across all written channels, communicating with customers just like a human agent.

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Research containing Thankful

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Thankful in 2 CB Insights research briefs, most recently on Feb 28, 2023.

Expert Collections containing Thankful

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Thankful is included in 3 Expert Collections, including Artificial Intelligence.

A

Artificial Intelligence

11,320 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.

C

Conference Exhibitors

5,302 items

S

Sales & Customer Service

611 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.

Latest Thankful News

Led by Berlin Cameron, Women-Run Businesses Host #Thankful4Women Events Showing Gratitude in Action

Feb 12, 2019

Berlin Cameron, in partnership with Thankful, Refinery29, Rebecca Minkoff's Female Founder Collective and Icelandic Provisions, will celebrate extraordinary women on Valentine's Day News provided by Share this article NEW YORK, Feb. 12, 2019 /PRNewswire/ -- In partnership with Thankful, Refinery29, Rebecca Minkoff's Female Founder Collective and Icelandic Provisions, Berlin Cameron is hosting #Thankful4Women events to celebrate and inspire powerful women across the nation. The events, which include a brunch in NYC and a pop-up shop in LA, will take place in conjunction with Valentine's Day, a holiday built to show love. The New York brunch will kick-off with Jennifer DaSilva, President of Berlin Cameron and Kim McDonnell, Founder of Thankful introducing some extraordinary women leading the female empowerment charge. "I'm so excited to be using Valentine's Day, a holiday that represents love and appreciation, to show gratitude for the most inspiring women I know," said DaSilva. "By bringing together these powerful females, we hope to encourage women to support and build each other up." In a recent poll by Berlin Cameron and Ellevate Networks, an overwhelming 79% of respondents believe that women are supporting women now more than ever and #Thankful4Women will proudly continue that trend. "I'm thankful to see more women being recognized for their endless and valuable contributions," said McDonnell. "This Valentine's Day, I'm excited to partner with women who share the vision of a more female-empowered future by carving out a space committed to celebrating the love and gratitude for women - just like they do for so many others throughout the year." Icelandic Provisions' Director of Communications, Molly Peterson added, "Icelandic Provisions is rooted in the values and heritage of Iceland, one of the world's leaders in supporting women leaders. We're proud to be involved in the Thankful4Women event and celebrate women-run organizations." With content centered around the celebration of gratitude, speakers include: Keynote: Panelists: Piera Gelardi, Co-Founder and Executive Creative Director of Refinery29, Rebecca Minkoff, Co-Founder and Creative Director of Rebecca Minkoff Kathryn Minshew, Co-Founder and CEO of The Muse Kristy Wallace, CEO of Ellevate Network The brunch will also incorporate a variety of one-on-one sessions, workshops, networking opportunities, as well as makeovers and dry styling by Glamsquad, complete with free headshots. In addition, female founded pop-ups curated by Berlin Cameron and Refinery29's LLShe , a cross-platform initiative designed to support and grow women-led businesses, and Rebecca Minkoff's Female Founder Collective will take place throughout the morning featuring brands such as LOLI Beauty ,   Slow Factory  , WOOLN  ,  Sunday Forever ,   Wear Pepper ,   GG Maull  ,   Universal Standard ,  Gemmed , State ,   Lively , Paper Greats  and  White and Warren . Over on the West Cost, a two-day pop-up event curated again by LLShe and the FFC will kick-off at Rebecca Minkoff's store in LA, showcasing Sunday Riley , Higher End Goods,   Twist Your Spirits , Ubar , Chai Dairies , Kali,  and Prep + Rally . Rebecca Minkoff will generously donate 20% of her proceeds for both days to Thankful.org. The #Thankful4Women brunch will take place on Thursday, February 14th from 8Am to 12PM at 3 Columbus Circle, 18th floor, New York City. The pop-up event will be held over two days, February 13-14 from 11AM to 7PM at Rebecca Minkoff's store on 8335 Melrose Ave in L.A. About Berlin Cameron New York-based Berlin Cameron is a strategic and creative lead agency that is well known for accelerating the growth of iconic and challenger brands by building their cultural relevance. Owned by WPP, Berlin Cameron has the agility of a small boutique agency with access to the global scale of the much larger WPP. For more, visit  http://www.berlincameron.com/  and  Twitter ,  Facebook , and  LinkedIn . About Thankful Thankful is a global lifestyle brand founded on the simple idea that gratitude is the key to greater individual, long-term happiness. Founded by Kim McDonnell and Mike Chuter, a husband and wife team with past lives in the fast-paced world of marketing and advertising, Thankful creates opportunities for us to practice gratitude with the ultimate intention of increasing well-being and mental health worldwide. For more information on Thankful and its mission to improve mental well-being by creating moments of thankfulness, visit www.thankful.org . About Refinery29 Refinery29 is the leading media and entertainment company focused on women with a global audience footprint of 425 million across all platforms. Through a variety of lifestyle stories, original video programming, social, shareable content, and live experiences, Refinery29 provides its audience with the inspiration and tools to discover and pursue a more independent, stylish, and informed life. Please visit  www.refinery29.com ,  www.refinery29.com/en-ca ,  www.refinery29.uk and  www.refinery29.de for more information and to browse content. About Female Founder Collective The Female Founder Collective is a network of businesses led by women, supporting women. Its mission is to enable and empower female owned and led businesses to positively impact communities, both socially and economically. SOURCE Berlin Cameron

Thankful Frequently Asked Questions (FAQ)

  • When was Thankful founded?

    Thankful was founded in 2016.

  • Where is Thankful's headquarters?

    Thankful's headquarters is located at 1600 Main Street, Venice.

  • What is Thankful's latest funding round?

    Thankful's latest funding round is Acquired.

  • How much did Thankful raise?

    Thankful raised a total of $12M.

  • Who are the investors of Thankful?

    Investors of Thankful include Gladly, Bonfire Ventures, Miramar Digital Ventures, Omega Capital, Alpha Edison and 4 more.

  • Who are Thankful's competitors?

    Competitors of Thankful include Solvvy and 7 more.

  • What products does Thankful offer?

    Thankful's products include AI Agent and 3 more.

  • Who are Thankful's customers?

    Customers of Thankful include Untuckit.

CB Insights
Looking for a leg up on competitive, customer and technology insights?
CB Insights puts confidence and clarity into your most strategic decisions.
See how. Join a demo.
Join a demo
Trusted by the world's smartest companies to:
  • Predict emerging trends
  • See competitors' playbooks
  • Stalk the smart money
  • Identify tomorrow's challengers
  • Spot growing industries
  • Kill analyst data work
Let's see how we can help you!
MicrosoftWalmartWells Fargo

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