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Founded Year

2008

Stage

Series G | Alive

Total Raised

$263.9M

Valuation

$0000 

Last Raised

$96M | 3 yrs ago

Mosaic Score
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

+20 points in the past 30 days

About Tealium

Tealium is a customer data platform. It helps businesses collect, unify, and activate customer data from across their digital touchpoints. It offers solutions such as growth and acquisition, loyalty and retention, data collection and privacy, customer experience and personalization, and more. The firm serves financial services, healthcare, retail, sports and entertainment, and hospitality industries. It was founded in 2008 and is based in San Diego, California.

Headquarters Location

9605 Scranton Road Suite 600

San Diego, California, 92121,

United States

+1 (858) 779-1344

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Tealium's Product Videos

ESPs containing Tealium

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Enterprise Tech / Data Management

The data integration tools market includes a wide range of solutions that enable the creation of a unified data platform, through the extraction, transformation, and loading (ETL) of data from disparate sources, including legacy systems and modern cloud systems. The market offers alternatives to traditional data architecture, such as hubs and lakes, and provides automated data protection and impro…

Tealium named as Challenger among 15 other companies, including Databricks, Qlik, and SnapLogic.

Tealium's Products & Differentiators

    Tealium Customer Data hub

    Over-arching product suite for customer data management

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Research containing Tealium

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Tealium in 4 CB Insights research briefs, most recently on Aug 14, 2023.

Expert Collections containing Tealium

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Tealium is included in 6 Expert Collections, including Unicorns- Billion Dollar Startups.

U

Unicorns- Billion Dollar Startups

1,227 items

T

Tech IPO Pipeline

286 items

A

Ad Tech

3,752 items

Companies offering tech-enabled marketing and advertising services.

T

Targeted Marketing Tech

659 items

This Collection includes companies building technology that enables marketing teams to identify, reach, and engage with consumers seamlessly across channels.

R

Retail Media Networks

320 items

Tech companies helping retailers build and operate retail media networks. Includes solutions like demand-side platforms, AI-generated content, digital shelf displays, and more.

D

Digital Banking

106 items

Tealium Patents

Tealium has filed 66 patents.

The 3 most popular patent topics include:

  • Data management
  • Social networking services
  • Network protocols
patents chart

Application Date

Grant Date

Title

Related Topics

Status

5/27/2022

8/22/2023

Data management, Network protocols, Web analytics, Social networking services, Video on demand services

Grant

Application Date

5/27/2022

Grant Date

8/22/2023

Title

Related Topics

Data management, Network protocols, Web analytics, Social networking services, Video on demand services

Status

Grant

Latest Tealium News

5 AI Trends in Voice of the Customer Practices

Sep 18, 2023

“AI takes the guesswork out of analysis by efficiently connecting the dots for agents and identifying commonalities between customer behavior,” Haung said. Larsen with Kustomer said AI algorithms identify patterns in user engagement data to “infer” the level of interest and satisfaction with a product, feature, or piece of content. Streaming companies, for example, depend on AI to learn subscriber behavior and preferences from the “fully consented and actionable” data customers provide as they view content, according to Ted Sfikas, senior director of digital strategy and value engineering for the San Diego-based customer data platform Tealium . 4. AI in VoC Analytics Anania with Zendesk said CX teams are using AI to streamline and expand VoC data analysis processes. “Automation allows us to analyze data in real-time as opposed to having to wait weeks or months to gather insights,” Anania said. “Data mining does not need an army of data scientists to be accurate or efficient.” Huff with UserTesting said companies are implementing AI for predictive analytics to help “illuminate a path ahead, revealing opportunities and cautioning against pitfalls.” “We’re no longer just listeners but forecasters,” Huff said. CX teams are combining linguistic-based NLP, multi-channel data analytics and predictive analytics to categorize feedback, extract insights, and enhance customer feedback dashboards, identifying areas of improvement and customer preferences, according to Obafemi with EY. AI-driven dashboards and monitoring systems give companies real-time insights and trigger notifications based on predefined criteria, allowing them to respond “quickly and efficiently” to customer feedback and issues, said Larsen with Kustomer. Martin with Qualtrics said AI in customer experience is “transforming” customer segmentation based on patterns of real-world behaviors as well as automatically discovering and building customer segments based on common behaviors across a cohort of customers — and “not only simple demographics.” “Given the right data streams, AI can update these segments with every customer interaction in real-time, allowing organizations to stay ahead of trends and capitalize on opportunities faster than they ever could with manual analysis,” Martin said. 5. AI in VoC Action Obafemi with EY said companies are applying AI-based VoC insights to inform product design and service improvements, tailor feature development and market messages, optimize R&D, and reduce waste. CX teams employ AI to anticipate customer needs, preferences, and potential issues, allowing for proactive engagement, said Ho with SOCi. For instance, Ho said, organizations lean on AI-powered recommendation engines to suggest personalized solutions or offers to customers based on their feedback and preferences. AI also enables workflows that help automate follow-up actions, ensuring that customer issues are addressed “promptly and consistently,” she said. Larsen with Kustomer noted that AI performs root-cause analysis on negative feedback and low Net Promoter Scores, helping identify recurring issues or patterns in customer comments and complaints. Based on real-time feedback, companies are taking real-time actions through AI, identifying positive and negative sentiment and providing next action recommendations to human-assisted interactions, “leading to better outcomes,” said Ziv with Verint. He said CX teams are now looking to AI to help automate case management and “close the loop with customers faster.” Gaurav Jain, assistant professor of marketing at the Rensselaer Polytechnic Institute (RPI) Lally School of Management , added that AI in customer experience is “ensuring that every customer who takes the time to share their thoughts receives an immediate and appropriate response.” “It's not just about the efficiency that AI brings to VoC programs,” Jain said. “It's about the opportunity to deepen our connection with customers. “By truly understanding their words, their sentiments, and even their behaviors, we can craft experiences that resonate on a human level. And in a world that's increasingly digital, that human touch is what sets a brand apart.” About the Author Chris Ehrlich, an esteemed journalist with over 20 years' experience, specializes in AI, business and B2B technologies. His authoritative works have appeared in top-tier outlets such as Datamation and Enterprise Storage Forum. As a published author, he demonstrates deep industry knowledge and holds a B.A. from Denison University. Connect with Chris Ehrlich:

Tealium Frequently Asked Questions (FAQ)

  • When was Tealium founded?

    Tealium was founded in 2008.

  • Where is Tealium's headquarters?

    Tealium's headquarters is located at 9605 Scranton Road , San Diego.

  • What is Tealium's latest funding round?

    Tealium's latest funding round is Series G.

  • How much did Tealium raise?

    Tealium raised a total of $263.9M.

  • Who are the investors of Tealium?

    Investors of Tealium include Battery Ventures, Tenaya Capital, Silver Lake, Georgian, Presidio Ventures and 12 more.

  • Who are Tealium's competitors?

    Competitors of Tealium include Rivery, Simon, Jentis, Throtle, Zeotap, Sensibill, Velocidi, Blueshift, SegmentStream, FirstHive and 21 more.

  • What products does Tealium offer?

    Tealium's products include Tealium Customer Data hub and 4 more.

  • Who are Tealium's customers?

    Customers of Tealium include ABN Amro, Jysk Fynske Medier, Adore Beauty, Sanofi and Bosch.

CB Insights
Looking for a leg up on competitive, customer and technology insights?
CB Insights puts confidence and clarity into your most strategic decisions.
See how. Join a demo.
Join a demo
Trusted by the world's smartest companies to:
  • Predict emerging trends
  • See competitors' playbooks
  • Stalk the smart money
  • Identify tomorrow's challengers
  • Spot growing industries
  • Kill analyst data work
Let's see how we can help you!
MicrosoftWalmartWells Fargo

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