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Talisma Corporation

talisma.com

Founded Year

1994

Stage

Acquired | Acquired

Total Raised

$70.87M

About Talisma Corporation

Talisma is a provider of Customer Interaction Management (CIM) solutions that aim to enable businesses to deliver a truly exceptional customer experience. Talisma's solutions integrate the power of email, phone, chat, and self service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and a system-wide knowledgebase. Per Talisma, its customers include AOL, Aviva, Betdaq, Canon, ChevronTexaco, Citibank, Dacorum Borough Council, Daimler-Chrysler, Dell, DHL, E.on, EPSON, Ericsson, Intuit, Microsoft, MWB, Pitney Bowes, Siemens, Sony, Sprint, NHS University Hospital of Leicester and Xchanging.

Headquarters Location

3015 112th Avenue N.E. Suite 100

Bellevue, Washington, 98004,

United States

425-250-4900

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Talisma Corporation Patents

Talisma Corporation has filed 3 patents.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/11/2013

10/7/2014

Social networking services, Data modeling, Promotion and marketing communications, Videotelephony, Mobile telecommunication services

Grant

Application Date

2/11/2013

Grant Date

10/7/2014

Title

Related Topics

Social networking services, Data modeling, Promotion and marketing communications, Videotelephony, Mobile telecommunication services

Status

Grant

Latest Talisma Corporation News

Talisma Partners With Active.Ai

Dec 22, 2022

Ltd., a leading provider of customer experience solutions, today announced that it has partnered with Active Intelligence Pte Ltd, a Singapore Fintech start-up. The partnership strengthens Talisma’s technology products and solutions enabling it to integrate a next-gen conversational AI chatbot into its platform and offer it to its BFSI customers. This partnership brings together Talisma, an industry leader in offering Customer Relationship Management & Digital Engagement Platform for Enterprises and Active.Ai, provider of comprehensive Conversational AI BFSI focussed platform, deployed at numerous Financial Institutions across the globe. The solutions from Talisma and Active.Ai can be leveraged by BFSI enterprises on their Conversational AI journey. The collaboration provides a plethora of use cases across Retail and Commercial Banking, Insurance, and Capital Markets, with solutions readily available on channels including WhatsApp and also ensures full-proof seamless fallback for human help, if the need arises. An immediate outcome of the partnership has been a win at one of the top-tier banks in UAE and the future, that lies ahead, looks promising for this collaboration. With predictions from a study that suggests 90% success rates in banking interactions by 2022 using chatbots, Talisma and Active.Ai are perfectly positioned to accelerate digital transformation in the industry. The partnership ensures the quickest time to market solutions focusing on digital and personalized interaction resulting in increased customer engagement and considerable cost-savings for banks and financial institutions. “This synergistic partnership brings together Talisma, an industry leader in offering Customer Relationship Management & Digital Engagement Platform for Enterprises and Active.Ai, provider of a comprehensive Conversational AI BFSI focussed platform deployed at numerous Financial Institutions across the globe. The complementary set of solutions from Talisma and Active.Ai provides a full suite of solution offerings that can be leveraged by BFSI enterprises to leapfrog on the Conversational AI journey. The collaboration provides a full set of pre-built use cases across Retail and Commercial Banking, Insurance, and Capital Markets, readily available on channels including WhatsApp, and ensures seamless fallback for human help as well. Our partnership has borne early results, with a win at one of the top tier banks in UAE, and the future, that lies ahead, looks promising for this collaboration,” says Ravi Shankar, Co-Founder & CEO of Active.Ai. “Talisma has always been at the forefront of transforming customer experience for enterprises. With this partnership with Active.AI our solutions fit into the strategic and tactical directions needed in the industry to continue to transform customer experience and engagement,” said Rajendra Mruthyunjayappa, Managing Director, Talisma Corporation. “Our recent win of a top-tier bank in UAE is one among many we see coming up in the future,” he added. About Talisma Corporation Talisma Corporation is the leading provider of Digital Customer Engagement platforms & enterprise CRM Solutions for a wide range of industries. Talisma’s end-to-end customer journey transformation solutions address your toughest digital transformation challenges across all stages of the customer journey, from customer acquisition, engagement to fulfillment with the power to integrate data and insights for profitable outcomes. Talisma serves a variety of industries through its wide range of vertical-specific solutions through a combination of advisory / consulting, implementation, and support services and is present in over 30 countries with a direct presence in India, UK, Brazil, and United States. For more information, visit www.talisma.com About Active.Ai Active.Ai is the leading conversational AI platform for digital financial services. Active.Ai helps Banks accelerate their digital experience with omnichannel enterprise-grade Conversational AI finance as a service platform built from the ground up for Financial Services. Banks can deploy and scale rapidly with 150+ use cases pre-built out-of-the-box to increase customer acquisition, reduce customer service turnaround time and deepen customer engagement on WhatsApp, Messaging, Smart IVR, Mobile apps, Web, VoiceBots, and IoT devices. Share this article:

Talisma Corporation Frequently Asked Questions (FAQ)

  • When was Talisma Corporation founded?

    Talisma Corporation was founded in 1994.

  • Where is Talisma Corporation's headquarters?

    Talisma Corporation's headquarters is located at 3015 112th Avenue N.E., Bellevue.

  • What is Talisma Corporation's latest funding round?

    Talisma Corporation's latest funding round is Acquired.

  • How much did Talisma Corporation raise?

    Talisma Corporation raised a total of $70.87M.

  • Who are the investors of Talisma Corporation?

    Investors of Talisma Corporation include nGenera Corporation, Oak Investment Partners, Madrona Venture Group, SeaPoint Ventures, Cedar Grove Investments and 4 more.

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