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Founded Year

1994

Stage

Acquired | Acquired

Total Raised

$70.87M

About Talisma Corporation

Talisma is a provider of Customer Interaction Management (CIM) solutions that aim to enable businesses to deliver a truly exceptional customer experience. Talisma's solutions integrate the power of email, phone, chat, and self service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and a system-wide knowledgebase. Per Talisma, its customers include AOL, Aviva, Betdaq, Canon, ChevronTexaco, Citibank, Dacorum Borough Council, Daimler-Chrysler, Dell, DHL, E.on, EPSON, Ericsson, Intuit, Microsoft, MWB, Pitney Bowes, Siemens, Sony, Sprint, NHS University Hospital of Leicester and Xchanging.

Headquarters Location

3015 112th Avenue N.E. Suite 100

Bellevue, Washington, 98004,

United States

425-250-4900

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Talisma Corporation Patents

Talisma Corporation has filed 3 patents.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/11/2013

10/7/2014

Social networking services, Data modeling, Promotion and marketing communications, Videotelephony, Mobile telecommunication services

Grant

Application Date

2/11/2013

Grant Date

10/7/2014

Title

Related Topics

Social networking services, Data modeling, Promotion and marketing communications, Videotelephony, Mobile telecommunication services

Status

Grant

Latest Talisma Corporation News

Web Real-Time Communication Market Size worth $56.83 Billion, Globally, by 2030 - Exclusive Report by The Insight Partners

Oct 31, 2023

Country scope Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States Report coverage Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends Emergence of 5G Network is Creating an Opportunity for the Growth of the Global Web Real-Time Communication Market: The 5G network is around 100 times faster than the 4G network, making real-time communication much easier. As the 5G network provides strong connectivity and high-speed data transfer, its demand is increasing across the world. According to the Groupe Speciale Mobile Association (GSMA), 5G penetration across the world is expected to reach 54% by 2030 from 17% in 2022. North America has the highest 5G penetration, with 39% in 2022; it is expected to reach 91% by 2030. 5G penetration in Asia Pacific (except China) and Europe is expected to increase from 4% and 11% in 2022 to 41% and 87% by 2030, respectively. As 5G is the critical new-generation network technology that can enable innovation and support digital transformation, its demand is increasing across the world. Therefore, the governments of various countries are investing in 5G infrastructure. In July 2021, the government of France announced its plan to invest about US$ 2.06 billion (EUR 1.7 billion) in its 5G market by 2025 via public and private investments. Through this, the government aims to accelerate the development of 5G in the country. Similarly, in January 2021, the government of South Korea announced that they would increase the coverage of the next-generation mobile networks, particularly 5G, to 85 cities this year from the current seven major cities. It invested around US$ 115.89 million (127.9 billion won) in 2021 to encourage the use of private 5G networks. Growing investments in 5G will help improve connectivity and enable real-time communication, including video conferencing, file transfers, desktop sharing, and chatting, without the need for internal or external plugins. Therefore, the emergence of the 5G network is expected to create lucrative opportunities for the market growth during the forecast period. AAPC is one of the strong adopters of the IoT. In recent years, various sectors in the region have begun transforming their operations by embracing digitalization and IoT. As per the Microsoft IoT Signals report study of over 3,000 business decision-makers (BDMs), developers, and internet technology decision-makers (ITDMs) across 10 countries—including Australia, China, and Japan—indicates the continuation of the adoption of IoT in a wide range of applications. Thus, such large-scale adoption of IoT technologies across various sectors is expected to raise the demand for web real-time communication, as the technology enables real-time communication through application programming interfaces in web browsers and mobile applications, fueling the market growth. Furthermore, various businesses are incorporating web real-time communication solutions for various applications such as telemedicine, online education, customer support, collaboration tools, and others. As web real-time communication solutions allow to meet the diverse needs of seamless communication in multiple sectors, such as IT and telecom, BFSI, healthcare, retail, and others, its demand is increasing in the region. In addition, by implementing the appropriate real-time protocols, web real-time communication solutions allow to send and receive media through web browsers, thereby assisting the users to initiate click-to-start meetings without downloading dedicated apps or plugins, driving its adoption across various industries, including telehealth, online education, and others. Moreover, the region is witnessing an increase in the number of internet users. According to GSMA, in 2021. mobile broadband networks, including 3G, 4G, and 5G, covered around 96% of the population in the APAC. However, only 44% of the population, i.e., 1.23 billion users, are using mobile internet services in 2021, which is expected to grow to 1.5 billion by 2025. Also, by 2025, it is expected that there will be more than 400 million 5G connections. Australia, Japan, South Korea, and Singapore will see a quicker adoption of 5G by 2025. Thus, all the above factors are fueling the growth of the web real-time communication market in the APAC. Order a Copy of this Report at: https://www.theinsightpartners.com/buy/TIPTE100000187/ Global Web Real-Time Communication Market: Segmental Overview Based on component, the web real-time communication market is segmented into solution and services. The solution segment held the largest web real-time communication market share in 2022 and is also anticipated to register the highest CAGR in the market during the forecast period. Based on enterprise size, the web real-time communication market is bifurcated into large enterprise and SMEs. According to the web real-time communication market research, the large enterprise segment held the largest share of the market in 2022 and is estimated to register the highest CAGR in the market during the forecast period. Based on industry vertical, the web real-time communication market is segmented into IT and telecom, BFSI, healthcare, retail, media and entertainment, and others. The IT and telecom segment held the largest web real-time communication market share in 2022, whereas the healthcare segment is also anticipated to register the highest CAGR in the market during the forecast period. Global Web Real-Time Communication Market: Competitive Landscape Oracle Corporation; Cisco Systems. Inc.; Avaya Inc.; Polycom; AT&T Inc.; Vonage Holdings Corp; Twilio Inc.; ECOSMOB TECHNOLOGIES PVT. LTD.; Quobis; and Ribbon Communications Operating Company, Inc. are among the few of the key web real-time communication market players. The web real-time communication market players focus on new product launches, expansion and diversification, and acquisition strategies, which allow them to access prevailing business opportunities. Recent Developments: In March 2023: Nomad announced its partnership with Red5 Pro to provide real-time video delivery (WebRTC) powered by Red5 Pro’s real-time distribution technology. Under this partnership, Red5 will provide its customers with a paradigm shift in real-time low latency live streaming technology. In August 2023: Kaleyra, Inc., a global CPaaS leader, announced a strategic collaboration in its partnership portfolio with Talisma Corporation, Pvt. Ltd, a leading provider of customer experience solutions based in Bangalore, India. The partnership agreement enhances the customer experience by adding Kaleyra Video, a WebRTC audio and video calling tool, to Talisma's Customer Relationship Management & Digital Engagement Platform. Go through further research published by The Insight Partners:

Talisma Corporation Frequently Asked Questions (FAQ)

  • When was Talisma Corporation founded?

    Talisma Corporation was founded in 1994.

  • Where is Talisma Corporation's headquarters?

    Talisma Corporation's headquarters is located at 3015 112th Avenue N.E., Bellevue.

  • What is Talisma Corporation's latest funding round?

    Talisma Corporation's latest funding round is Acquired.

  • How much did Talisma Corporation raise?

    Talisma Corporation raised a total of $70.87M.

  • Who are the investors of Talisma Corporation?

    Investors of Talisma Corporation include nGenera Corporation, Oak Investment Partners, SeaPoint Ventures, Madrona Venture Group, Cedar Grove Investments and 4 more.

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