SymphonIQ provides software that lets IT groups accelerate the process of finding and solving performance problems that affect the real users of their Web applications, including hidden problems that other tools can't detect. The founders of the company have innovated and built enterprise-grade systems management software as the founders of EcoSystems and NetIQ (NASDAQ: NTIQ), and the staff includes other experts in systems management. Its first product, SymphonIQ TRUE View, gives IT a business-centric perspective on Web application performance. It efficiently measures the real user experience--real users performing real transactions--and reports the results to IT in real-time. Leading companies such as IKON Office Solutions and Citrix Systems use TRUE View to pinpoint performance problems to specific pages, users, Web servers, and machines.