Predict your next investment

Swiggy company logo
INTERNET | eCommerce / Food & Grocery

See what CB Insights has to offer

Founded Year



Series J - II | Alive

Total Raised




Last Raised

$450M | 2 mos ago



About Swiggy

Swiggy is a Bangalore-based food ordering app. The company partners with restaurants to offer users food ordering and delivery services. The company has its own fleet of delivery personnel who pick-up orders from restaurants and deliver it to customers. The on field team is loaded with a smart phone app that has a routing algorithm which facilitates timely delivery.

Swiggy Headquarter Location

No.55 Sy No.8-14, Ground Floor I&J Block, Embassy Tech Village, Outer Ring Road, Devarbisanahalli

Bengaluru, 560103,


+91 (0)76 7622 0066

Latest Swiggy News

Zomato, Swiggy Seek Clarity Over New GST Tweaks

Sep 23, 2021

Share story Share story The Goods and Services Tax (GST) tweaks, that come into effect only 3 months from now, have left Zomato, Swiggy concerned over the way the tax system would work, as it would mean a jump in their total cost Instead of collecting GST from restaurants, food aggregators Zomato, Swiggy will collect it (5% GST) directly from the customers at the point of delivery, with the government claiming there won't be much difference in the customers’ bills In the current GST regime, restaurants have been able to claim Input Tax Credit (ITC) when they pay GST to restaurant aggregators, but no provision has been specified under the new bill, concerning restaurants as well as aggregators The Goods and Services Tax (GST) council, in its 45th meeting recently, underlined that food aggregator apps such as Zomato and Swiggy will collect the tax at the final point of delivery and will pay GST on restaurant services. This implies that Zomato, Swiggy and other food aggregators will be liable to pay the 5% GST rate, collected from the customers, from January 1, 2022. “There is no new tax,” revenue secretary Tarun Bajaj had said in a statement. “Suppose you order food from the aggregator. Now, the restaurant is paying taxes, but we found some restaurants were not paying [taxes]. We are now saying that if you order, the aggregator will collect from the consumer and pay to the authorities instead of the restaurant doing this,” he added. While the revenue secretary as well Union Finance Minister Nirmala Sitharaman stated that the bill proposes no change , the tax tweaks, that come into effect only 3 months from now, have left Zomato, Swiggy concerned over the way the tax system would work, as it would mean a jump in their total cost. The Concern Over Double Taxation In the current GST regime, restaurants have been able to claim Input Tax Credit (ITC) when they pay GST to restaurant aggregators. ITC is the benefit all GST payers receive to avoid double taxation. In simpler terms, if A pays a GST amount of INR 10 to B, and B pays GST of INR 7 to C, B can claim a tax credit (ITC) of INR 7 (since C would eventually be paying it to the government). Thus, B will only pay INR 3 to the government. If the GST is applied on two stages — by the restaurants as well as the aggregators — while the payment only goes through the aggregators, restaurants would not be able to set it off under the input tax credit mechanism. How Does It Affect Restaurants And Aggregators? Let’s understand through an example: Suppose A orders INR 129 worth of food from Zomato/Swiggy or any other cloud kitchen platform. A probable break up would be: Food: INR 100 Delivery charges: INR 24 (20 + 4 (18% GST on commission) collected from the restaurant) In the above scenario, a restaurant would get an ITC (input tax credit of INR 4) as it has paid the same to Zomato/Swiggy; thus, it will only have to pay INR 1 to the government, while Zomato pays INR 4 GST that is collected from the restaurant. This way the government at the end of the transaction receives INR 5. The recent GST tweaks propose the shift of the burden of the entire GST payment to Zomato, meaning, Zomato will pay 5+4 i.e. INR 9 in the new cases (unless the recommendations propose ITC benefit which will only become clearer when notifications and circulars come out). Currently, the GST Council classifies food aggregators as Tax Collectors at Source (TCS). According to reports, the reform will classify them as restaurant services, which may invite a uniform tax slab of 5%, meaning, in the above scenario, Zomato, Swiggy would charge INR 6 on the total bill of INR 120 (food of INR 100 plus delivery charges of INR 20), but unlike current regime, restaurants would not be able to set off ITC, resulting in revenue losses.

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Research containing Swiggy

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Swiggy in 5 CB Insights research briefs, most recently on Aug 26, 2021.

Expert Collections containing Swiggy

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Swiggy is included in 5 Expert Collections, including Smart Money VCs (2017-2019).


Smart Money VCs (2017-2019)

6,297 items

We crunched the data to identify the 24 VC firms with the best combination of portfolio valuations and investment outcomes.


Supply Chain & Logistics Tech

4,168 items

Companies offering technology-driven solutions that serve the supply chain & logistics space (e.g. shipping, inventory mgmt, last mile, trucking).


Unicorns- Billion Dollar Startups

832 items



1,283 items


Food & Beverage Delivery (Grocery & Meal)

1,353 items

Startups and tech companies offering online grocery, food, beverage, and meal delivery services.

Swiggy Web Traffic

Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
CBI Logo

Swiggy Rank

CB Insights uses Cookies

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.