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Founded Year

2017

Stage

Series A - II | Alive

Total Raised

$19.74M

Last Raised

$8.9M | 1 yr ago

About Swell CX

Swell CX is a company that focuses on customer experience management in the healthcare sector. The company offers services that gather both private and public feedback from patients and employees, with the aim of enhancing the patient experience, improving employee satisfaction, and boosting the online reputation of healthcare practices. The company primarily serves the healthcare industry. It was founded in 2017 and is based in Salt Lake City, Utah.

Headquarters Location

6550 S Millrock Suite 165

Salt Lake City, Utah, 84121,

United States

844-560-2626

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ESPs containing Swell CX

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Enterprise Tech / Marketing & Ad Tech

The online sentiment analysis market helps businesses understand and analyze customer feedback from various online sources, such as social media, reviews, and forums. This market aims to provide insight into customer sentiment, opinions, and preferences to help businesses improve their products and services, enhance the customer experience, and, ultimately, increase sales. The market uses advanced…

Swell CX named as Challenger among 15 other companies, including Qualtrics, Reputation, and BirdEye.

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Research containing Swell CX

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Swell CX in 3 CB Insights research briefs, most recently on Aug 21, 2023.

Expert Collections containing Swell CX

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Swell CX is included in 3 Expert Collections, including Market Research & Consumer Insights.

M

Market Research & Consumer Insights

722 items

This collection is comprised of companies using tech to better identify emerging trends and improve product development. It also includes companies helping brands and retailers conduct market research to learn about target shoppers, like their preferences, habits, and behaviors.

S

Sales & Customer Service

876 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

E

E-Commerce

217 items

Swell CX Frequently Asked Questions (FAQ)

  • When was Swell CX founded?

    Swell CX was founded in 2017.

  • Where is Swell CX's headquarters?

    Swell CX's headquarters is located at 6550 S Millrock, Salt Lake City.

  • What is Swell CX's latest funding round?

    Swell CX's latest funding round is Series A - II.

  • How much did Swell CX raise?

    Swell CX raised a total of $19.74M.

  • Who are the investors of Swell CX?

    Investors of Swell CX include 2.0 Ventures, Cultivation Capital, SkyLab Capital, Teamworthy Ventures, Mark Newman and 3 more.

  • Who are Swell CX's competitors?

    Competitors of Swell CX include Okendo and 6 more.

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Compare Swell CX to Competitors

BirdEye Logo
BirdEye

BirdEye operates as a platform for reputation and customer experience. The platform allows businesses to see their comprehensive view across all channels namely review sites, social media, national pension system (NPS) surveys, and support cases. It serves dental, healthcare, real estate, financial services, legal, and other sectors. It was founded in 2012 and is based in Palo Alto, California.

Podium Logo
Podium

Podium helps businesses of all sizes collect and manage online reviews and customer feedback. The company provides reviews on different social sites, as well as private customer feedback. It was founded in 2014 and is based in Lehi, Utah.

Widewail Logo
Widewail

Widewail is a company that focuses on online reputation management in the technology sector. The company offers services such as automated review generation, video testimonial generation, and social media engagement, all aimed at helping businesses manage their online presence and engage with their customers. Widewail primarily serves a wide range of industries including automotive, dentistry, entertainment, financial services, fitness, healthcare, and more. It was founded in 2017 and is based in Burlington, Vermont.

Reputation Logo
Reputation

Reputation provides a software-as-a-service (SaaS) automated platform. The platform manages consumer feedback from acquisition to loyalty. It offers review and reviews boosters, surveys, insights, competitive intelligence, and more. The company caters to automotive, healthcare, financial service, retail, and other sectors. It was formerly known as Reputation Defendern. The company was founded in 2006 and is based in San Ramon, California.

R
ReviewPoint

ReviewPoint specializes in online reputation management and review generation software within various service industries. The company provides automated solutions for businesses to increase their online reviews and manage customer feedback across multiple platforms. It serves a diverse range of sectors including automotive, beauty, healthcare, real estate, and retail. It was founded in 2018 and is based in Incline Village, Nevada.

ReviewBuzz Logo
ReviewBuzz

ReviewBuzz is a company focused on reputation management and customer relationship tools within the software industry. They offer a suite of tools designed to help businesses generate and manage online reviews, enhance employee engagement, and improve customer satisfaction. The company primarily serves sectors that benefit from online reputation management, such as service-based businesses. It is based in Oceanside, California.

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