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MOBILE & TELECOMMUNICATIONS | Mobile Software & Services / Customer Relationship Management

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About SurveySparrow

SurveySparrow lets users turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

SurveySparrow Headquarter Location

2345 Yale St FL 1

Palo Alto, California, 94306,

United States

+1 (800) 481-0410

Latest SurveySparrow News

SurveySparrow Hits 100,000 Customers Mark Within 3 Years

Aug 18, 2021

Share SurveySparrow, the omnichannel experience management platform, announced that it has surpassed 100,000 customers. In 2020, the company witnessed 300% + growth in annual recurring revenue, marking two significant milestones in the short time of three years since its beta launch. Founded on the idea to help brands refine the experiences they deliver, regardless of their size and industry, SurveySparrow’s evolution from a survey tool to an end-to-end experience platform has been incredible. The explosive growth rate that the company went through, even amidst a global pandemic, had made news in the beginning of the year. “I consider these milestones as a testament to our customers, employees and investors, who have believed in us. We owe our success to you! And we promise to never stop improving ourselves to serve you better than yesterday,” said Shihab Muhammed, Founder & CEO,  SurveySparrow. Over the years, SurveySparrow has expanded its offerings to meet the unique needs of scaling companies. Some of the notable releases were: The custom workflows was one major release that brought together the power of surveys, automations and actions. From triggering surveys to automating tickets, workflows have been a game-changer. The in-built NPS platform that would help companies gain feedback and accurately measure customer loyalty to make better decisions has been one incredible addition. The 360-degree assessments released last year helps HR and management to revamp their traditional annual employee reviews into a dynamic and employee-friendly continuous performance evaluation system. Executive Dashboards can help you pull data from multiple surveys and give you a centralized view that will make business data easy to analyze and take informed decisions. Case Management is another major release and a popular one amongst the bunch that will help you convert responses into auto-generated tickets and assists you to close the loop by reaching out to the respondents personally. PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs and investor relations officers leverage to engage key audiences. Having pioneered the commercial news distribution industry over 60 years ago, PR Newswire today provides end-to- end solutions to produce, optimize and target content -- and then distribute and measure results. Combining the world's largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire powers the stories of organizations around the world. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and Asia-Pacific regions. Prev Post

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Research containing SurveySparrow

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CB Insights Intelligence Analysts have mentioned SurveySparrow in 1 CB Insights research brief, most recently on Mar 29, 2021.

Expert Collections containing SurveySparrow

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

SurveySparrow is included in 1 Expert Collection, including Customer Service Tech.


Customer Service Tech

673 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

SurveySparrow Web Traffic

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